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Jim Coleman Honda - Service Center

Clarksville, MD

4.6
518 Reviews

518 Reviews of Jim Coleman Honda - Service Center

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May 17, 2023

Service was great! Working with Purvis was easy to do. He was willing to work around and accommodate all my crazy medical conditions. I have been going there for 6 y More

by georgtomd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Purvis Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2023 -

Jim Coleman Honda responded

Thank you very much for the 5 star review. As you found out, Purvis is an excellent service advisor who had a long and loyal customer base. We appreciate the continued business and naturally, please do not hesitate to contact us again with any future needs.

May 14, 2023

Great help. On time, excellent communication, trusted service. Thanks very much for all of that More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2023

Excellent professional service. Easy to make an appointment and have a schedule reminder. Did the work fast and explained questions clearly. More

by Jin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Brown
May 13, 2023 -

Jin responded

verified

May 12, 2023

Very friendly seem to know what they are doing and looking out for the customer More

by duff4433
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Purvis Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Artis
May 11, 2023

Great service and always professional and helpful. Can count on car being ready on time! More

by Nancy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2023

The service at Jim Coleman Honda is excellent. They explained everything clearly and my car was ready on time. Everyone was very helpful and friendly. More

by Nancy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Ramirez-Lara
May 08, 2023

I would like the name of the service rep that checked me out. Never got to see or talk to Cliff Web. I would like to change m rep to the gentleman who checked me out. He was ver nice and available. I wo More

by Elizabeth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I did not get his name. Not Cliff Web.
May 07, 2023

I thought the service that I needed for my car was great. I think that a better way to enhance service is to setup an email distribution system that lists all the service being conducted and why. This coul More

by jason.santana230
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim
May 01, 2023

1. Service manager very kid. 2.Pleasant waiting area. 3. Reasonable service time. 4.Delicious coffee. More

by ybkim2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cliff Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 28, 2023

They were fast and accommodating. They also had great communication and good quality of work. More

by slerczak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
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