Jim Coleman Honda - Service Center

I went to the dealership for ABS sensor coming up in the dashboard of my Honda. They replaced the sensor saying that the code came back as a faulty sensor for 450$. After couple of days, the light came up dashboard of my Honda. They replaced the sensor saying that the code came back as a faulty sensor for 450$. After couple of days, the light came up again. When i took it back, they lectured me saying that the sensor keeps coming up because of something in the wheel makes the computer send a signal that ABS has gone bad. After an hour of discussion, they said they will fix the wheel bearing which may be the root cause (note: maybe). After shedding another 450$, they fixed it again. I know that the fix they did first time is unwanted and they did not reduce even a cent for the actual fix. Luckily i had a 10% coupon off their site which saved me 30$ ?!?. I am running it for a couple of days and still nothing is showing up. Even it shows up, i am not going back there. But the service attendant seems to be nice/genuine, but with every sign boasting about the customer service, it isn't good. The attendant informed that whatever discount i get depends on the manager?!?. Seems like the manager has no idea on what a customer service is. I would say take your car to a small honest dealer instead of going to Jim coleman. They have lost me and my friends & family now. I just want to share my experience. This is the 2nd time i went in and got burnt. Seriously, find some other service center for your car. More

Dropped in to inquire about a service issue. Dean approached me immediately,friendly from the start. He was able to fix the seat in my car in less than 30 min, noteworthy because I had my two small c approached me immediately,friendly from the start. He was able to fix the seat in my car in less than 30 min, noteworthy because I had my two small children with me. He went above and beyond. I would highly recommend the service department. Thank you Dean!! More

Great customer service, Ms. Lea was eager to work with me dealing witht the service of my car. She had a good attitude towards working at Honda, she also offered me some water on a very hot day. Jim Coleman dealing witht the service of my car. She had a good attitude towards working at Honda, she also offered me some water on a very hot day. Jim Coleman needs more people like her to work there. She is so precious!! More

I was quite distraught when I had to bring my car in to have Honda help me locate my lost wedding ring. I was greeted by Richard who was very friendly and extremely helpful. I had complete confidence in have Honda help me locate my lost wedding ring. I was greeted by Richard who was very friendly and extremely helpful. I had complete confidence in the Jim Coleman service team that they would be able to locate my ring for me. After having to remove my front seat and pull the carpet out, they found my ring! I was called immediately by the service technician, Steve Price, and then I received a follow-up call from the service consultant, Richard Berger. Not only did they find my ring, they did not charge a cent! I would have thought after all of the labor it was going to cost me. I will vow to take my car to Jim Coleman Honda for now on. They are professional, friendly, and courteous. I am now getting my ring resized! More

Anyone can have a good experience once, but at Jim Coleman Honda I have had CONSISTENT GREAT SERVICE OVER THE COURSE OF TWO YEARS since I started brining my 2007 Honda to them for Service (routine mai Coleman Honda I have had CONSISTENT GREAT SERVICE OVER THE COURSE OF TWO YEARS since I started brining my 2007 Honda to them for Service (routine maintenance per service schedule). I did not but the car there, so I was a new customer for Service only. They made me feel like I had been a long time customer! The Service person I have dealt with, a Richard Berger, has consistently gone out of his way to accommodate my busy work schedule, and to advise me on the best course of action for keeping my car running great. I highly recommend Jim Coleman and their excellent staff. More

My experience with the dealer was very positive. I called and spoke to Richard Berger and was seen immediately with no appointment. When I arrived they were very responsive and informative. They delivered my and spoke to Richard Berger and was seen immediately with no appointment. When I arrived they were very responsive and informative. They delivered my estimate quickly and the price was better than expected. More

Richard Berger is outstanding and works hard to go the extra mile for his customers. He is prompt, courteous, and attentive. Although we did not purchase our Honda at Jim Coleman Honda, we get it servic extra mile for his customers. He is prompt, courteous, and attentive. Although we did not purchase our Honda at Jim Coleman Honda, we get it serviced there and have always had very positive experiences. More

I brought my Honda in to the service department at Jim Coleman. The employee I dealt with was RIchard Berger. He made the process extremely easy and he was very personable. He explained very clearly the p Coleman. The employee I dealt with was RIchard Berger. He made the process extremely easy and he was very personable. He explained very clearly the problems with my car and got them taken car of quickly and efficiently. I would highly recommend this dealership and working with this employee. More

I received excellent service at this dealership. Justin was very knowledgeable and helpful. The technicians did great work on my car and fixed the problems that I had in a timely matter. I highly recommend was very knowledgeable and helpful. The technicians did great work on my car and fixed the problems that I had in a timely matter. I highly recommend this dealership for service and will return when I need my next service. More

The service writer was very friendly and knowledgeable. He told me what I needed to know and didn't try to sell me anything that I didn't need. I will definitely go back if I need maintenance in the futur He told me what I needed to know and didn't try to sell me anything that I didn't need. I will definitely go back if I need maintenance in the future. I will also look for the same service writer. More