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Jim Coleman Honda - Service Center

Clarksville, MD

4.6
518 Reviews

518 Reviews of Jim Coleman Honda - Service Center

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October 04, 2016

Service on my 2013 Honda Pilot Tim explained all the work that needed to be done on my vehicle including the cost. The work was done in a reasonable period of time and to my satisf More

by Janice Otten
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2016 -

Jim Coleman Honda responded

Hi Janice, thanks for your review, we appreciate it. We're glad that Tim was so helpful, at Jim Coleman Honda we want to make sure you have the quality service and work you deserve, on a reasonable time-table. Don't hesitate to give us a call if you need anything else. Take care!

September 27, 2016

Superb, Personalized Service Everything about this service visit was just what everyone would want. Cliff is a wonderful service advisor--he knows us and our cars, and he was, as More

by Scribner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 29, 2016 -

Jim Coleman Honda responded

Thanks for such a wonderful review! It's great to hear that you've seen first hand how approachable and efficient our team is, here at Jim Coleman Honda. Your needs are our first priority, so come see us next time you need great service!

September 08, 2016

Fast, courteous, and accomodating. Fast service. Took my vehicle within minutes of the scheduled appointment. Done in about 90 minutes. Mr. Burke was a pleasure to work with and true to More

by pbutler84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Purvis Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Cohan
Sep 12, 2016 -

Jim Coleman Honda responded

Thank you for the great review! We're happy you enjoyed working with our quick and honest service team here at Jim Coleman Honda. We hope you have a nice day!

August 28, 2016

Friendly people The people at the Jim Coleman Honda service department are friendly and make each appointment with my car simple and easy. I am never disappointed. More

by Ani123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 29, 2016 -

Jim Coleman Honda responded

Hello and thank you for this great review. We are delighted to hear that with each visit you are always happy with the result - which is fantastic to know! Our team at Jim Coleman Honda cannot wait to hear from you again. Take care and have a great day.

August 25, 2016

Nice job Mr. Web was really nice. He explained what needed be done. He did his best to avoid unnecessary work that could wait without affecting my drive. He i More

by Mary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cliff Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2016 -

Jim Coleman Honda responded

Hello Mary and thank you for taking the time to share your experience with us! We are thrilled to hear that you were impressed with the services that was offered and we hope to hear from you again. Take care and have yourself a fantastic day.

August 25, 2016

routine oil change and tire rotation All service is by appointment. I was told that I could expect to be in an out within one hour and that expectation was met. More

by B.J.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Purvis Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jackie (can't remember her last name)
Aug 29, 2016 -

Jim Coleman Honda responded

Thank you for taking the time to leave us a review. Your feedback is very important to us and we can't tell you how much we appreciate your 5-star rating. At Jim Coleman Honda, we always strive to meet your expectations and we're happy to hear we did just that at your recent visit. If there's anything else you need, please feel free to give us a call!

August 20, 2016

Maintenance and warranty work Purvis goes above and beyond to make sure the service experience runs smoothly. He is always available to his customers and very trustworthy. Thank y More

by Bird
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Purvis Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2016 -

Jim Coleman Honda responded

Thanks for the feedback. Purvis is great at what he does and always tries to make himself available to his customers. We're glad that him going above and beyond to make your experience run smoothly has earned your trust, and we hope to keep that trust for many more years to come!

July 17, 2016

Quick Service We bought our car at this dealership, and I have been going there for service as well. It is always easy to schedule an appointment and I am always i More

by Angela
Recommend Dealer
Yes
Employees Worked With
Tim Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2016 -

Jim Coleman Honda responded

Thanks for choosing Jim Coleman Honda, Angela. We're glad to hear that you've enjoyed your vehicle that you purchased from us, and we appreciate you coming to us for your service as well. You can always rely on prompt, efficient service that is done right, so you're back on the road quickly and safely. Thanks again for taking the time to leave us a review, take care!

July 02, 2016

Great Service - Always Over the years Jim Coleman Honda has always, and consistently, provided truly outstanding service from helping manage what needs to be done, helping k More

by HondaOwner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cliff Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Artis
Jul 05, 2016 -

Jim Coleman Honda responded

Jim Coleman Honda thanks you for your support. We love to hear from our customers who receive superior customer care from our staff time after time. Our Service Department team is always happy to make our customers lives a little bit easier. Have a great day!

July 02, 2016

Recent Service at Jim Coleman Honda I called and made an appointment to have my engine oil and filter changed. I also requested an inspection of my AC system to be sure there is adequat More

by Bruce123
Recommend Dealer
Yes
Employees Worked With
Tim Kral
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2016 -

Jim Coleman Honda responded

Thank you for your review, Bruce. It sounds like our Service Department turned out another satisfied customer. Jim Coleman Honda lives by fast and efficient service, so we don't have to keep our customers waiting. We look forward to seeing you again at your next service. Take care.

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