518 Reviews of Jim Coleman Honda - Service Center
Great Service from Purvis Burke Purvis is a tremendous asset to Jim Coleman Honda. I left the dealership service department a few years ago but then needed to come back for a recall Purvis is a tremendous asset to Jim Coleman Honda. I left the dealership service department a few years ago but then needed to come back for a recall. Purvis really went to bat for me and the lack of response that I received from American Honda. I have been coming back there for service because of him and his dedication to doing the right thing for the customer. More
Excellent, speedy service! I recently took my 2010 Civic to Jim Coleman for a 4-wheel alignment. When I made the appointment, I was told it was a 90-minute procedure. I was appr I recently took my 2010 Civic to Jim Coleman for a 4-wheel alignment. When I made the appointment, I was told it was a 90-minute procedure. I was apprehensive when Sam Wu, my service tech, called me to his desk after 30 minutes, assuming he had a list of other repairs that needed immediate attention. Instead, he told me that the service, along with a courtesy inspection, was complete and that everything checked out. I loved the color-coded printout that showed the condition of my alignment before and after being serviced! This was a very pleasant experience! More
Excellent service We received excellent customer service from Cliff Webb in the service department and Ravi Gowda in sales. Both worked hard to ensure we got the best We received excellent customer service from Cliff Webb in the service department and Ravi Gowda in sales. Both worked hard to ensure we got the best price for the service. More
Recall to replace the air bag inflator. Had a recall on my 2009 Honda for the replacement of the air bag Inflator. Every one at the dealer ship was efficient and very personable. In and ou Had a recall on my 2009 Honda for the replacement of the air bag Inflator. Every one at the dealer ship was efficient and very personable. In and out in no time what so ever. The assistant service manager, Sam Wu, was very well knowledgeable and very helpful. My experience was excellent. Carol M. Bauer More
Tire puncture Excellent customer service from the service representative Sam wu. who indeed provided excellent service information every step of the way at the ti Excellent customer service from the service representative Sam wu. who indeed provided excellent service information every step of the way at the time of my visit. More
Friendly, competent staff and excellent service. I've purchased several cars from Jim Coleman Honda. Their service quality is excellent and the service advisors keep you informed about progress as t I've purchased several cars from Jim Coleman Honda. Their service quality is excellent and the service advisors keep you informed about progress as the work is being done. More
I appreciated the courtesy with which I am treated. My experience with Jim Coleman Honda has always been positive. The service is completed in a timely manner, everything done is explained and no work i My experience with Jim Coleman Honda has always been positive. The service is completed in a timely manner, everything done is explained and no work is done that I do not authorize. I do not feel pressured. I also appreciate the availability of shuttle service when needed. More
Service A 123- service mgr- Clifton Webb I really appreciate the excellent service of Cliff Webb and of course his team of mechanics. He is professional, courteous and friendly. We live clos I really appreciate the excellent service of Cliff Webb and of course his team of mechanics. He is professional, courteous and friendly. We live closer to O'Donnell Honda but we prefer going to J. Coleman's because of the quality of service at the latter. More
Exceptional Cliff Webb is extremely customer oriented and always takes great care of ensuring my service is timely complete and within budget. He is very knowledg Cliff Webb is extremely customer oriented and always takes great care of ensuring my service is timely complete and within budget. He is very knowledgeable and personable More
Excellent care Service was done in a timely manner and the staff was very polite and friendly. Received a phone call when service was done and ready for pick up. Service was done in a timely manner and the staff was very polite and friendly. Received a phone call when service was done and ready for pick up. More