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Jim Coleman Honda - Service Center

Clarksville, MD

4.6
518 Reviews

518 Reviews of Jim Coleman Honda - Service Center

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October 06, 2017

Service experience Pervis B. in service is great to work with. He always follows up and is friendly and knowledgeable. We like going to the dealership so that we can ge More

by Cheers2011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Purvis Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2017 -

Jim Coleman Honda responded

Thank you for the wonderful feedback. We are pleased to hear that you had a great service visit with us. We are delighted to know our team members provided you with outstanding service and made your visit great. We can't wait to see you back. Have a great week!

October 05, 2017

Great Work helpful, efficient, timely I brought car in at the last minute with a damaged tire. Service replaced it with a similar tire at a very reasonable cos More

by gary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2017 -

Jim Coleman Honda responded

We appreciate the wonderful feedback. We are happy to hear that you had a great experience here with us. We are delighted that our team members provided you with outstanding service and took great care of you. We look forward to seeing you back. Take care!

October 04, 2017

Excellent Experience at JCH I've had an excellent service experience at JCH. Cliff Webb, my service advisor, is very professional, knowledge, and courteous. Cliff goes above and More

by Neil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cliff Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2017 -

Jim Coleman Honda responded

Thank you for the feedback. We are happy that you had a great service visit here with us. We are delighted to know our team members provided you with great service and Cliff went above and beyond to meet all your needs. We can't wait to see you next time. Drive safe!

September 27, 2017

Convenient service It's always very easy to book appointments and they are reliable about getting the work done at the time promised. I needed routine maintenance and a More

by Vanmom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Seely
Sep 29, 2017 -

Jim Coleman Honda responded

We appreciate the kind words. We are pleased to hear that you enjoyed your experience here with us. We so delighted our team members provided you with outstanding service. We look forward to your next visit. Have a great week!

September 26, 2017

Car got fixed My car was broken and now it's fixed. Praise be Jim Coleman! These are more words to meet the minimum. Minimum word requirements on optional surveys a More

by Car12456789
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Purvis Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2017 -

Jim Coleman Honda responded

Thanks for the great feedback. We are delighted your experience with us was so great. We look forward to your next visit. Have a great week!

September 26, 2017

Great service Care was quick and efficient. Terrific service rep in Tim Murray.. car has been good and I'm pleased as it's my first honda . Look forward to great s More

by Noone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2017 -

Jim Coleman Honda responded

We appreciate the wonderful feedback. We are delighted to hear that you had a great service. We are pleased our team members provided you with great service and Tim took wonderful care of you. We are so happy to hear the kind words. We'll see you back. Drive safe!

September 26, 2017

Excellent customer service Always treated well and received wonderful service for my vehicle at Jim Coleman Honda. Purchased two vehicles from this location and perform all my s More

by Fuji924
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skyler Worthington
Sep 29, 2017 -

Jim Coleman Honda responded

Thank you for the wonderful feedback. We are thrilled to hear that you had a great experience here with us. We are so pleased that our team members provided you with phenomenal service and took care of all your needs. We can't wait to see you back. Drive safe!

August 31, 2017

Excellent Got an appointment the same day, fast and courteous treatment when I delivered the car. Sam Wu explained the service light and alleviated my fears. More

by 74tca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Wu
Sep 02, 2017 -

Jim Coleman Honda responded

We appreciate the kind words. We are so happy to hear that your experience here with us at Jim Coleman Honda was great. We're thrilled to hear that our team members provided phenomenal service and that Sam took excellent care of you. Thank you so much for the great review. We'll see you next time. Drive safe!

August 30, 2017

Satisfied with service Jim Coleman Honda has a "people friendly" atmosphere and knowledgeable staff. I am reassured after each service is completed that my vehicle is perfor More

by Linda2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Purvis Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2017 -

Jim Coleman Honda responded

Thank you so much for the marvelous review. We are so happy to hear that your experience here with us was wonderful. We're delighted to hear our team members provided you with fantastic service and were very helpful. We thank you so much for the great feedback. Drive safe!

August 29, 2017

sService review Friendly service, very accommodating; they knew what to look for when I wasn't sure what I needed. They even allotted time to address my recalls with More

by Ontheroadagain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skyler
Sep 02, 2017 -

Jim Coleman Honda responded

Thank you for the kind words. We are happy to hear that you had a wonderful experience here with us at Jim Coleman Honda. We are delighted to know that our team members provided you with terrific service and took care of all your needs. We look forward to your next visit. Drive safe!

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