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Jim Coleman Honda - Service Center

Clarksville, MD

4.6
518 Reviews

518 Reviews of Jim Coleman Honda - Service Center

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November 12, 2017

Smiling Purvis😊 I was in a hurry and had little time between leaving work early and picking up my granddaughter from kindergarten. My service representative, Purvis, More

by Happy MomMom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nov 14, 2017 -

Jim Coleman Honda responded

Thank you for the marvelous feedback. We are thrilled to hear you had a wonderful experience here with us at Jim Coleman Honda. We are delighted to know our team members provided you with outstanding service. We can't wait to see you next time. Thank you again and have a great week!

November 10, 2017

Great service The employees in the Service department are friendly, service is prompt and shuttle service is appreciated. The added touches of communication by phon More

by RLD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cliff Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2017 -

Jim Coleman Honda responded

Thank you for the kind words. We're so happy to hear that you had a great experience with us. We are pleased to hear that our team members took wonderful care of you. We look forward to seeing you back. Enjoy your week!

November 01, 2017

Excellent service at reasonable prices Work is always done professionally and in. A timely manner. Never any surprises on price nor work done. I always confident the work is done correctly More

by JoeP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2017 -

Jim Coleman Honda responded

We appreciate the delightful feedback. We are happy to hear that you enjoyed your service experience with us. We look forward to seeing you back. Have a great week!

October 27, 2017

Personalized Service I would recommend this dealership for all car-related needs. But Purvis Burke exemplifies the spirit of the whole operation with his personalized atte More

by Andrade
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Purvis Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2017 -

Jim Coleman Honda responded

Thank you for the marvelous feedback. We are so happy to hear you had a great experience with us at Jim Coleman Honda. We're thrilled to hear that our team members provided you with great service and Purvis took excellent care of you. We can't wait to see you back. Drive safe!

October 27, 2017

Was in for a "recall" . The service department was very efficient. My wait was very short. My previous experience with the Jim Coleman service department have been just as More

by Anne4422
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sam Wu
Oct 30, 2017 -

Jim Coleman Honda responded

Thanks Anne for the kind words. We are so happy to hear that you had a great service visit with us. We're pleased to know our team members provided you with great service. We'll see you next time. Have a great week!

October 25, 2017

Good customer service. Good service skills. After I have my routine maintenance done at Jim Coleman Honda service department, I just realized that finally I find a place I can trust after all t More

by CRV 211
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2017 -

Jim Coleman Honda responded

Thank you for the kind words. We are happy to hear that you had a great service experience with us. We can't wait to see you next time. Have a great week!

October 25, 2017

Didn’t complete windshield camera calibration Could not get windshield camera calibrated locally after windshield replacement. Jim Coleman Honda was close to where I was visiting. When my 2015 CRV More

by BillH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Purvis Burke
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2017 -

Jim Coleman Honda responded

Bill, Thank you for sharing your feedback with us. We thank you for bringing your concerns forward. We are sorry to see that you were not fully satisfied with your experience here with us. We would like to further discuss these matters with you. If you wouldn’t mind could you please reach out to Ray at rfenster@jimcolemanauto.com, so he can talk about this more. We look forward to speaking with you. Thank you again and have a great week!

October 12, 2017

So accomodating As always James is sweet accomodating, efficient, and professional . Ive had a lot of sadness/loss in my family this year and James has been very acc More

by EmRN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Artis
Oct 14, 2017 -

Jim Coleman Honda responded

Thank you for the wonderful feedback. We are thrilled to hear that you had a great experience with us. We are happy to hear that our team members provided you with great service and took excellent care of you. We can't wait to see you back. Take care!

October 12, 2017

Awesome Services and treatment is always top notch! Aleay is pleasure to stop by. Treatment is great and service super fast! I always talk about your dealer a More

by Lola
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Purvis Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dion Calloway
Oct 14, 2017 -

Jim Coleman Honda responded

We appreciate you taking the time to share your feedback. We are so happy that you had a great time with us and our team members provided you with great service. We'll see you next time. Drive safe!

October 07, 2017

Timing belt I called the day before to arrange a drop off. I needed to drop off my car by 7 am. When I arrived my loaner was ready for me and after a few min I wa More

by Lena
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Purvis Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2017 -

Jim Coleman Honda responded

We appreciate the wonderful feedback. We are delighted to hear that you had a great visit with us. We are pleased that our team members provided you with great service and were so accommodating. We look forward to your next visit. Drive safe!

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