518 Reviews of Jim Coleman Honda - Service Center
Smiling Purvis😊 I was in a hurry and had little time between leaving work early and picking up my granddaughter from kindergarten. My service representative, Purvis, I was in a hurry and had little time between leaving work early and picking up my granddaughter from kindergarten. My service representative, Purvis, was fantastic in pushing my car into service for a quick diagnostic work up and it turned out the battery needed to be replaced. My service representative is always pleasant and always has a kind friendly smile on his face. I love the way he greets me with his can do attitude😊 More
Great service The employees in the Service department are friendly, service is prompt and shuttle service is appreciated. The added touches of communication by phon The employees in the Service department are friendly, service is prompt and shuttle service is appreciated. The added touches of communication by phone and text, delivering car to you at the end show excellence in service.i have worked with Cliff many times and it's always a pleasure working with him. More
Excellent service at reasonable prices Work is always done professionally and in. A timely manner. Never any surprises on price nor work done. I always confident the work is done correctly Work is always done professionally and in. A timely manner. Never any surprises on price nor work done. I always confident the work is done correctly th first time. More
Personalized Service I would recommend this dealership for all car-related needs. But Purvis Burke exemplifies the spirit of the whole operation with his personalized atte I would recommend this dealership for all car-related needs. But Purvis Burke exemplifies the spirit of the whole operation with his personalized attention and detailed and friendly explanation of service needs and results. He makes you feel like there is no one more important than you: Extremely professional but just like family all at once. A. Andradé More
Was in for a "recall" . The service department was very efficient. My wait was very short. My previous experience with the Jim Coleman service department have been just as . The service department was very efficient. My wait was very short. My previous experience with the Jim Coleman service department have been just as satisfactory. More
Good customer service. Good service skills. After I have my routine maintenance done at Jim Coleman Honda service department, I just realized that finally I find a place I can trust after all t After I have my routine maintenance done at Jim Coleman Honda service department, I just realized that finally I find a place I can trust after all these years. More
Didn’t complete windshield camera calibration Could not get windshield camera calibrated locally after windshield replacement. Jim Coleman Honda was close to where I was visiting. When my 2015 CRV Could not get windshield camera calibrated locally after windshield replacement. Jim Coleman Honda was close to where I was visiting. When my 2015 CRV Touring was returned to me a test drive revealed that the lane departure and lane keeping was still not working correctly. Prior to this I was not informed the systems were not working right. I immediately went back to the service area. After about 15 minutes I was given a Honda servicenews article from 2015 stating oem glass should be used and that was most likely the problem. As i later found out, the calibration is a two part procedure, static done in the shop with targets and dynamic done driving. If the technician had don the dynamic I would have been informed that the system wasn’t working. I found all this out when I returne to Wyoming and got the calibration done correctly. My attempts to contact the service manager have been met only by voicemail and unreturned calls. Thankfully my daughter who recently moved to the area can take her two Honda vehicles elsewhere. More
So accomodating As always James is sweet accomodating, efficient, and professional . Ive had a lot of sadness/loss in my family this year and James has been very acc As always James is sweet accomodating, efficient, and professional . Ive had a lot of sadness/loss in my family this year and James has been very accomodating and understanding with my difficult schedule. He is such a great guy. More
Awesome Services and treatment is always top notch! Aleay is pleasure to stop by. Treatment is great and service super fast! I always talk about your dealer a Services and treatment is always top notch! Aleay is pleasure to stop by. Treatment is great and service super fast! I always talk about your dealer and my great experience. More
Timing belt I called the day before to arrange a drop off. I needed to drop off my car by 7 am. When I arrived my loaner was ready for me and after a few min I wa I called the day before to arrange a drop off. I needed to drop off my car by 7 am. When I arrived my loaner was ready for me and after a few min I was on my way to work. Purvis ways takes a good care of me! More