Jim Coleman Honda - Service Center

The service department, especially Cliff, Tim, and Purvis always impresses us. The wait time was over before I knew it! Great team! Very much appreciated by this family. We’ve purchased six Hondas from Colem always impresses us. The wait time was over before I knew it! Great team! Very much appreciated by this family. We’ve purchased six Hondas from Coleman. More

I called Tim Murray before Christmas. He said he was pretty busy and Wouldn’t be able to service the car until after Christmas. I said that’s fine. He told me he had Tuesday available. I He said he was pretty busy and Wouldn’t be able to service the car until after Christmas. I said that’s fine. He told me he had Tuesday available. I said I’ll come down Tuesday. My back up camera is not working he said he would see me Tuesday. I live north of Philadelphia and I’ve been dealing with Coleman Honda for many many years bought several cars so I knew Tim When I got on the road, I gave him a call. There was no answer. I left him a message, reminding him that I was on my way down and that we were gonna look at the camera which is not working. After maybe an hour wait, he came back and told me that it was the camera gave me the estimate which was $810 and said we don’t have the part we don’t have a back up camera So I had driven 2 1/2 hours to get there I’m supposed to drive 2 1/2 hours back come down the next day driving 2 1/2 hours and arrive 2 1/2 hours back. I had no intention of doing that again. He asked me again should I order the camera I said no I have since then had my back up camera replaced but apparently the only problem was the camera and the 5 inches of cable in the trunk. He was able to buy just the camera with the 5 inches of cable so he could plug it in to replacement was less than $200. I don’t know why you can’t just replace the camera I’m assuming they had to replace everything even though there was no problem with anything else I should’ve been given a choice Feels like price gouging at Coleman Honda. More

Wait time was too long. Had to wait the entire day. Came in at 7:30 and then informed it would take all day. Had to wait the entire day. Came in at 7:30 and then informed it would take all day. More

Excellent service on the front end and service department. Timely communication and friendly environment. Accurate wait times. department. Timely communication and friendly environment. Accurate wait times. More

They take of my car it is their own. I get high quality service at fair prices. I recommend Jim Coleman Honda's service center to any Honda owner. I get high quality service at fair prices. I recommend Jim Coleman Honda's service center to any Honda owner. More

Sales or service Jim Coleman Honda has always been first rate. The service department has always been very responsive. rate. The service department has always been very responsive. More

They are always courteous and helpful. I am disabled and they go out of their way to help me. Cliff Webb is fantastic. The service manager, Ken Crown actually returns calls promptly. Honda I am disabled and they go out of their way to help me. Cliff Webb is fantastic. The service manager, Ken Crown actually returns calls promptly. Honda always provides me with great service. More

I bought my Honda CRV here in 2005. Staff very professional and kind. Car has never had any repair needs just routine service until recent vandalism. Tim Murray was very professional, Staff very professional and kind. Car has never had any repair needs just routine service until recent vandalism. Tim Murray was very professional, sympathetic and efficient in ordering needed parts and overseeing all the work and helping with insurance process. I finally has the pleasure to meet him when I picked up my badly missed Honda. More