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Jim Coleman Honda - Service Center

Clarksville, MD

4.6
518 Reviews

518 Reviews of Jim Coleman Honda - Service Center

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November 11, 2021

Five star dealship. Service advisors always friendly and keep you well informed of work done More

by vrobey1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Purvis Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2021

Cliff Webb has been my service adviser for over 15 years and has always gone above and beyond expectations. He is a stellar employee. More

by Chiafie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cliff Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 30, 2021

My Service Consultant, Purvis Burke, is excellent, always taking the time to explain in detail the work being done on my Honda. I trust him implicitly as I have for the last five years after having purchase More

by mark.kralick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Purvis Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 12, 2021

Cliff did an outstanding job answering my questions, communicating and ensuring that only the truly critical work was accomplished. I've been using the service dept for over 10 yrs. More

by aqueenie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cliff Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 07, 2021

We were a walk-in situation and we were promptly taken care of at the service department. We were in and out in under an hour. More

by imacdonald
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 28, 2021

Our experience was truly incredible. Mr. Murray went above and beyond to salvage our trip from Maine to North Carolina to drop our children off at college. He stayed late, asked his team to stay late, a More

by hausereb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 22, 2021

Great Service, honest and fair. Cliff Webb is outstanding and he is a major reason why use JCH for service. Been going there for many years. More

by Marco T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cliff Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 18, 2021

I did ask for the regular maintenance for oil change and tire rotation, Mr. Burke is very professional and explained other issue, and brake pad and rotator are replaced by new one. The job is just done in More

by Jxchen99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Purvis Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lonnie Mazza
August 07, 2021

Great service! Easy to make an appointment. Variety of options for owner to stay or go home. More

by Happy Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cliff Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lonnie Mazza
August 05, 2021

Mr. Burke was very professional and explained everything to us about the service of our vehicle. Mr. Burke was very helpful with in explaining the bill and applied a coupon to the bill. More

by rdbarnard73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Purvis Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
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