Jim Coleman Honda - Service Center

The service team was courteous and professional. Since this was the first time I brought the new car in for servicing they were very patient in answering my numerous questions. this was the first time I brought the new car in for servicing they were very patient in answering my numerous questions. More

Very friendly. Prompt completion. They walked through the needed repairs with me very clearly. No surprises. needed repairs with me very clearly. No surprises. More

Tim Murray worked us in at last minute the day before Christmas holiday, saved our trip and did a good job for us. Many thanks to all involved! Christmas holiday, saved our trip and did a good job for us. Many thanks to all involved! More

Friendly and competent service completed on time with no surprises and excellent communication throughout the process. surprises and excellent communication throughout the process. More

I am always able to schedule service when I need it and am always offered shuttle service. Car is ready when expected and I am always consulted when something extra is needed. am always offered shuttle service. Car is ready when expected and I am always consulted when something extra is needed. More

Talked with service advisor Mr. PURVIS, he was very professional to my request and did a great job,also technician very skilled and carefully took care of my vehicle. professional to my request and did a great job,also technician very skilled and carefully took care of my vehicle. More

I am not going to add to what I have already said in the questionnaire. questionnaire. More

I do not find this dealership reliable. You should never buy extras/insurance/membership from them. Not clear, overpriced and not reliable. buy extras/insurance/membership from them. Not clear, overpriced and not reliable. More

The employees were all very welcoming and accomodating. The service was done swiftly and efficiently. The service was done swiftly and efficiently. More

Very unprofessional. Unfair and deceptive practices. Do not do business with them. Mr. Burke was to replace a battery under a pre-paid warranty and did a "bait and switch" by just charging the batter. When not do business with them. Mr. Burke was to replace a battery under a pre-paid warranty and did a "bait and switch" by just charging the batter. When I noted this was B.S. - which was an understatement, he refused to place me in contact with his supervisor or the manager and said "call whomever you want" and hung up. Filing complaint with MD. Attorney General and dealer services for Honda. Horrible dealership, wish there was a star less than one. More