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518 Reviews of Jim Coleman Honda - Service Center
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September 28, 2024
I recently took my Honda Civic to Jim Coleman Honda Service Center, and I am incredibly disappointed. My car has only 31,000 miles on it, yet they recommended an unnecessary transmission service, which Service Center, and I am incredibly disappointed. My car has only 31,000 miles on it, yet they recommended an unnecessary transmission service, which Honda typically suggests between 50,000 and 100,000 miles. This clearly felt like an attempt to upsell unnecessary services. The prices they charge are outrageously inflated: - Oil change: $87 - Diagnostic fee: $225 - Battery replacement: $460 - Brake fluid flush: $225 - Transmission service: $286 These are extreme, especially compared to what other service centers charge. Furthermore, Tory, the service advisor I dealt with, did not seem knowledgeable about cars at all. It was clear they were just trying to push services rather than give honest advice. I will never take my car to Jim Coleman Honda again. They got me once, but it won’t happen again. I highly recommend avoiding this place unless you're prepared to deal with price gouging and unnecessary repairs. More
by Davina Foster
Employees Worked With
Tory
June 24, 2024
Amazing customer service. Everyone is friendly and willing to assist. Today I had the pleasure of meeting Mr. Tim Kral, Service Manager who was eager to assist me with an issu Everyone is friendly and willing to assist. Today I had the pleasure of meeting Mr. Tim Kral, Service Manager who was eager to assist me with an issue I was having with my tires. I have been a long standing customer of Jim Coleman Honda and I always trust them to take care of me and my car. More
by rfeudale
April 09, 2024
This is my second time, not a great experience. They overcharged me for simple routine service and they didn't even apply the coupon that they advertise on their own website. I spoke to another p They overcharged me for simple routine service and they didn't even apply the coupon that they advertise on their own website. I spoke to another person after my service and they said they should have charged half of what they did. Will not be going back. Beware of this group, would not recommend at alll. More
by yk2
Employees Worked With
March 25, 2024
Professional, my wife’s car was ready when promised. Purvis did a great job as always taking care of us when our vehicle needs service! Purvis did a great job as always taking care of us when our vehicle needs service! More
by mmatlock1984
Employees Worked With
March 22, 2024
Experience I had with my customer. Service rep was excellent and my car was done earlier than expected. Everyone was very nice to work with. Service rep was excellent and my car was done earlier than expected. Everyone was very nice to work with. More
by candicekbag
Employees Worked With
March 19, 2024
I bought my first car from Jim Coleman in 2009 I came pack in 2106 and came back in 2020. I love the whole operation pack in 2106 and came back in 2020. I love the whole operation More
by Michaelmilledge127
Employees Worked With
March 19, 2024
Jim Coleman Honda provided timely, needed service and made me feel like a valued customer. made me feel like a valued customer. More
by rhinds3125
Employees Worked With
March 19, 2024
Always excellent service . Purvis always take special care to make sure all is done well. Takes my time into consideration. Excellent customer service!! Purvis always take special care to make sure all is done well. Takes my time into consideration. Excellent customer service!! More
by Katdane24
Employees Worked With
February 13, 2024
Great dealer, have been doing business with them for years. Would recommend them to anyone. years. Would recommend them to anyone. More
by Tim
Employees Worked With
February 08, 2024
I like thank Jay, Cliff, and TK for their exceptional customer service. For 12 years I have enjoyed my Honda and over the course of years I have lost a key or two. The team all collaborated to met my n customer service. For 12 years I have enjoyed my Honda and over the course of years I have lost a key or two. The team all collaborated to met my needs with professional and maximum efficiency. They were able to order, cut, and program the key when all other options failed. Thank you. More
by Stacy
