Jim Coleman Honda

I wanted to buy a used car. I went to severel dealership. When I went to Jim Coleman Honda. I met Mr.Ravi. He really has helped me to select a good car and gave me the price I w I went to severel dealership. When I went to Jim Coleman Honda. I met Mr.Ravi. He really has helped me to select a good car and gave me the price I wanted. His service is excellent. I will recommend all my friend and family. More

I called Tim Murray before Christmas. He said he was pretty busy and Wouldn’t be able to service the car until after Christmas. I said that’s fine. He told me he had Tuesday available. I He said he was pretty busy and Wouldn’t be able to service the car until after Christmas. I said that’s fine. He told me he had Tuesday available. I said I’ll come down Tuesday. My back up camera is not working he said he would see me Tuesday. I live north of Philadelphia and I’ve been dealing with Coleman Honda for many many years bought several cars so I knew Tim When I got on the road, I gave him a call. There was no answer. I left him a message, reminding him that I was on my way down and that we were gonna look at the camera which is not working. After maybe an hour wait, he came back and told me that it was the camera gave me the estimate which was $810 and said we don’t have the part we don’t have a back up camera So I had driven 2 1/2 hours to get there I’m supposed to drive 2 1/2 hours back come down the next day driving 2 1/2 hours and arrive 2 1/2 hours back. I had no intention of doing that again. He asked me again should I order the camera I said no I have since then had my back up camera replaced but apparently the only problem was the camera and the 5 inches of cable in the trunk. He was able to buy just the camera with the 5 inches of cable so he could plug it in to replacement was less than $200. I don’t know why you can’t just replace the camera I’m assuming they had to replace everything even though there was no problem with anything else I should’ve been given a choice Feels like price gouging at Coleman Honda. More

Played ridiculous games when I asked David Rao for his best bottom line offer. He said he'd need to see the offers I've received from other dealerships. I never told him that I had received written offer best bottom line offer. He said he'd need to see the offers I've received from other dealerships. I never told him that I had received written offers from competitors but even if I had, that's not what I asked for. These games are why do many people despise the car buying process. I will not purchase from car from Jim Coleman. More

Great deal, excellent service and I like my car very much. thank you very much much. thank you very much More

Mr Ravi was great in helping us pick a trim for a new HR. Highly recommend him Highly recommend him More

He’s was super nice and was not pushy. I enjoyed his presence and I would recommend him for anyone in this area! I enjoyed his presence and I would recommend him for anyone in this area! More

Wait time was too long. Had to wait the entire day. Came in at 7:30 and then informed it would take all day. Had to wait the entire day. Came in at 7:30 and then informed it would take all day. More

Excellent service on the front end and service department. Timely communication and friendly environment. Accurate wait times. department. Timely communication and friendly environment. Accurate wait times. More

This is the worst dealership ever I have ever experienced. I don’t recommend this place! experienced. I don’t recommend this place! More

I came into this store last week and was immediately greeted by a sales associate his name was Khoa Nguyen very nice fellow. He immediately offered me coffee and asked how I was doing. That is always a greeted by a sales associate his name was Khoa Nguyen very nice fellow. He immediately offered me coffee and asked how I was doing. That is always a plus to make you feel welcomed especially when you are in the market to buying a new or used vehicle. He was very informative based on my budget, and I had told him I was window shopping at the moment. He was telling me about the Honda type R they have in stock. After his help I told him I'd definitely set up an appointment with him after tax seasons hit. Khoa's a nice guy and will help you out in all ways other salesman don't meaning like he doesn't just want to sell you a car, but he values you as a customer and he wants to make sure you get what you want for the budget range you have. I'm definitely sending people to him in the meantime! More