Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jim Coleman Honda
Clarksville, MD
1,674 Reviews
At our Maryland Honda dealership in Clarksville, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our Honda dealer web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you at our Maryland Honda dealership and thanks again for visiting our Honda dealer website in Clarksville.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,674 reviews
July 19, 2007
I requested on online quote for a vehicle and received a prompt reply via email AND later by telephone to ask if I had any questions about the quote. I knew that the vehicle I wanted was hard to come by prompt reply via email AND later by telephone to ask if I had any questions about the quote. I knew that the vehicle I wanted was hard to come by so I asked the the salesman verify that the vehicle was in stock by physically going to look for it. It turns out that it was not in stock. I then asked for quotes on the other models that I was interested in and received both in a timely matter. So impressed was I with the service that I went the same day to purchase the vehicle. The quoted price I requested was the price I received. The salesman and finance manager were very nice guys. This was the best car buying experience I have had. Customer service marks are slightly higher because I spent too much time sitting around waiting for someone when the showroom just was NOT that busy. Other than that.. I love this place. More
by MyFunkyCoupe
June 24, 2007
I went to buy Honda CRV from them. Before going to Jim Coleman i looked around at some other dealerships and got some price quote from them. Jim Coleman beat the price from other dealership and finalized Coleman i looked around at some other dealerships and got some price quote from them. Jim Coleman beat the price from other dealership and finalized the deal with me on 05/15/07. They promised to get me the CRV in a day or two but till today (06/24/2007) I did not receive any CRV. I finally had to cancel the deal with them as i understood that they will never give me the CRV and will keep me hanging forever. Their customer service is also worst and they never return your call. PLEASE STAY AWAY FROM JIM COLEMAN HONDA!!!! THEY ARE THE WORST DEALERSHIP I HAD EVER SEEN!! More
by ravi123
Employees Worked With
Ravi/ Jeff
November 21, 2005
I went in to see the progress that the dealer was making toward securing a car of an order that I had placed two days prior. I felt that I was being given "the runaround" by the sales manager who was cons toward securing a car of an order that I had placed two days prior. I felt that I was being given "the runaround" by the sales manager who was constantly blaming the down computer system for not being able to secure my car. I made it clear that I wanted to end the deal if I wasn't able to have the car today. The sales manager threw my deposit check at me and said "the deal is off". He told me to get the **** out of his showroom. When out the door, he continued with obcenities and even resorted to name calling! I think that this guy may have just have been having a bad day (it was a Monday) but there was no reason for such treatment. More
by msnyder
Employees Worked With
Sales Manager
September 09, 2005
I highly recommend dealing with Annette Painter (Internet Sales Manager). She is friendly, low pressure, and made me feel at ease about doing business at Jim Coleman. Jason the sales guy is a hoot, very ni Sales Manager). She is friendly, low pressure, and made me feel at ease about doing business at Jim Coleman. Jason the sales guy is a hoot, very nice guy. I'm also very impressed with the finance director, James Santana. This is my 3rd car buying experience, and Mr. Santana is the first finance guy who's managed to make me laugh the whole time I'm filling out paperwork and handing over my $! Absolutely excellent experience at Jim Coleman, highly recommended! More
by rwchan
Employees Worked With
Jason Weddington, Annette Painter, James Santana
