Jim Coleman Honda

We agreed to a price on a Honda and we went to the bank to get the money for the car. When we returned we had found that they did not have the ability to get the car we wanted but only could get a car that to get the money for the car. When we returned we had found that they did not have the ability to get the car we wanted but only could get a car that was $1300.00 more expensive. After speaking with everyone at the dealership about this nothing could be done. Basically, they told us to "take it or leave it". We "left it". More

Johnny Hernandez, and the team at Coleman Honda, were fantastic to work with. I got a great deal and a great car and I could not be happier. I will recommend Coleman Honda to my friends and co-workers, fantastic to work with. I got a great deal and a great car and I could not be happier. I will recommend Coleman Honda to my friends and co-workers, and I will come back as well. The candor and directness was a refreshing surprise at a car dealership. Thanks Coleman. More

we came in to buy a honda from jim coleman honda because two different friends who had already got a great deal from jim coleman honda ,they both dealt with the gm kevin cohan and they could not have been a two different friends who had already got a great deal from jim coleman honda ,they both dealt with the gm kevin cohan and they could not have been any more impressed with their deals and the way they were treated,so i went in and it was great,fast and easy More

We were looking for 2010 Honda Odyssey-white. We checked out quite a few dealerships in Maryland. Michelle was wonderful, very courteous, and patient. She made the deal go quite smoothly living up to ever out quite a few dealerships in Maryland. Michelle was wonderful, very courteous, and patient. She made the deal go quite smoothly living up to every one of her promises. We had to battle for a good trade in price but that's all in the haggle. Overall, everyone was just fabulous from financing to detailing. If you are ever in the market for a good dealership than please go to Jim Coleman and ask for Michelle Makel. She will make the process go fast and smoothly. Thanks to all at Jim Coleman's. It was a good experience and I certainly would deal with them again. More

All of the employees have always gone above and beyond every time I brought my car in for service. The work was done in a timely manner and all of the employees were friendly and helpful. I am only in M every time I brought my car in for service. The work was done in a timely manner and all of the employees were friendly and helpful. I am only in Maryland four months a year and I try to have as much done at Coleman as possible because I get the best service there. More

Both Cliff and Justin not only are helpful with getting me in and out as fast as possible, but they are willing to discuss the best practices for keeping my two cars running at a premium level. I have two me in and out as fast as possible, but they are willing to discuss the best practices for keeping my two cars running at a premium level. I have two Hondas --- a 2004 CRV and a 2009 Accord --- I take them both to Jim Coleman's Honda. More

The Service Department at Jim Coleman Honda is excellent. I did not buy my cars there (99 CRV & 04 Honda Accord). Sales Department needs training on customer service. Service Department is great. I would n I did not buy my cars there (99 CRV & 04 Honda Accord). Sales Department needs training on customer service. Service Department is great. I would not reommend the sales department but would recommend using the service department. More

By far the best car buying experience I have ever had. John Chung was very informative. The staff was very pleasant and make this purchase far mor comfortable than any purchase I have made in the past. I John Chung was very informative. The staff was very pleasant and make this purchase far mor comfortable than any purchase I have made in the past. I highly recommmend this dealership! They invited me to dinner too for some car thing at the dealership. It was nice. Good food and they answered a few questions about my car that I had. More

I purchased a Used 2001 Accoard 2dr several years back form Jim Coleman Honda and drove it to Charlotte NC right ater purchsing the vehicle, lets say Ive had nothing but problems from it. I was never in a form Jim Coleman Honda and drove it to Charlotte NC right ater purchsing the vehicle, lets say Ive had nothing but problems from it. I was never in an accident in this vehicle and when I went in to trade it in Feb 15 2010, I was told it was in a serious accident. Theres more to the story on there part, years ago when I knew something was wrong with it and spoke up about the cars problems to them. They could of cared less.In fact they were abusive when I complained. I never had the car worked on at Jim Coleman Honda expect 5 times the month I bought it. Then I took it some where else and never looked back. In reality I should have never looked there to buy a car. The Used Car Dept Was very Dishonest. I should have brought them to court back then, But couldnt because I had to take care of two elderly parents and did not have the time or money to invest in a legal battle. More

I was given the old pressure sales pitch: This car won't be here tomorrow. I have someone already looking at it. I was given 2 keys and discovered that one of the keys did not work. Upon taking it back and be here tomorrow. I have someone already looking at it. I was given 2 keys and discovered that one of the keys did not work. Upon taking it back and mentioning the key problem I was told that the dealer only supplies a second key, if one is not available, to vehicles made by Honda. Since this was a Toyota they would not supply a second key. I had to go to the Toyota dealer just down the street to have a second key made. The keys are very expensive because of the computer chip that is part of the security system. But that's not the end of the story. Because the vehicles computer was programed to allow only 2 keys for this car, a new computer had to be ordered and programed to allow an additional key. Fortunately the vehicle was still under the manufactures warranty and the computer was covered. My wife attempted to call the dealership manager several times and was given the run around. This was an unacceptable experience and my wife and I have told everyone who would listen. I know there has been more than one potential customer who has been dissuaded from going to this dealership. The thing that has prompted me to write this is the letter I recently received from the sales person stating that it had been 6 months and he would appreciate any referrals from satisfied customers such as myself. I love the vehicle, but will never go back to that dealership. More