Jim Coleman Honda

I contacted Jim Coleman Honda via the internet and had all my inital questions answered quickly. Apparently, they randomly assign customers to one of their specialists on the internet team, so I lucked ou all my inital questions answered quickly. Apparently, they randomly assign customers to one of their specialists on the internet team, so I lucked out! Jackie Cheng was my salesperson and he was great. He was knowledgable, patient, and honest. We easily got to an agreeable price and I got the Honda I wanted. He was even great after the sale and made sure I understood all the fuctions and what I needed to know about the car. I highly recommend everyone to contact Jackie specifically for their Honda needs. I saw him again at the Customer Appreciation Night (which was nice) and he again made sure all my needs were taken care of. Best car buying experience you could hope for! More

This dealership came recommended from my co-workers who had previously purchased from this dealer. This was my first car buying experience and I felt overwhelmed at times with all the options. I started my had previously purchased from this dealer. This was my first car buying experience and I felt overwhelmed at times with all the options. I started my research process by visiting a couple of local dealership in Ellicott City and Laurel. One dealership in Laurel treated me with very little regard and started only talking to my male friend as soon as he joined me in the showroom. This was infuriating since I was buying the car not him. I decided to go with Jim Coleman since Kean always treated me with respect and didn't pressure me to buy. Kean answered all my questions and explained all the options the car had to offer. After my long test drive on back roads and highway, I explain I was not in the rush to buy and still never felt any pressure to buy right away from Kean. I contacted several dealerships by email and negotiated out the door price for my new Honda Civic LX. I brought in my best price from another dealer to Jim Coleman. They beat that price by $100 and still gave me the low .9% APR instead of dealer cash back. Richmond explained every part of the financing and exactly what I was signing, so there was no confusion. Kean and Richmond made my car buying experience easy and hassle free. I would highly recommend my sale representative to anyone in the market looking to buy a new car. My only issue with the dealership was waiting for the finance department since they were all next door at the Jaguar dealership, but they lent us a car so we could go get some food and run a quick errand and called me when they were ready. More

We went through the internet department at Jim Coleman looking to purchase a Honda Pilot. We received a prompt response and phone call from James Artis. He was very friendly and helped us with all our nee looking to purchase a Honda Pilot. We received a prompt response and phone call from James Artis. He was very friendly and helped us with all our needs over the phone and when we went to the dealership in person. We had received a better price elsewhere and Jim Coleman was able to match our price. James was very professional and knowledgeable about the vehicles and helped us without being pushy or trying to pressure us into anything. He stayed extra hours to help us with paperwork and to try and get us the vehicle we wanted. We would definitely recommend anyone in need of a Honda to ask to work with James. He was a pleasure to deal with and we wouldn’t hesitate going back to him for future needs. More

I have been buying cars for 30 years from Ford to BmW and have worked with all kinds of salespeople to do so. I finally found one who made me feel as important as if I owned the dealership. My wife and I rec have worked with all kinds of salespeople to do so. I finally found one who made me feel as important as if I owned the dealership. My wife and I recently experienced some financial setbacks which of course gave us less than perfect credit. Well the salesman who actually got me to come to the dealership made us ready to leave in 5 minutes but then we were turned over to Johnny. Johnny made us feel like we were his most important customer ever. He was patient in showing every single car we were interested in until we found the one suitable for our needs. Johnny answered every single question we had made no unkept promises and most importantly didnt lie to us about a thing.We were so impressed on how he represented the dealership and himself that we talked about it during our drive home. I am so impressed with him and this dealership that i intend to add them to my own business website as the exclusive dealership referral from us. I hope to send him every single person who wants to buy either a new honda jaguar or used car. Credit and status not an issue either way he'll make you feel like you're number one More

My salesman Ravi Gowda was very effective in closing the deal for Honda Odyssey EX-L with DVD and Navigation in a short period of time.Initially the dealership did not have the car we wanted, so he worked w deal for Honda Odyssey EX-L with DVD and Navigation in a short period of time.Initially the dealership did not have the car we wanted, so he worked with me on the price of the same vehicle, but with more options (DVD and navigation) added. Ravi was referred by a friend and I am glad to deal with him.We have agreed the price on the phone and my visit at the dealership was smooth and fast.I left the dealership with my new purchase very happily.Ravi Gowda is an asset to Jim Coleman and I would definitely recommend him to my friends and family to visit Jim Coleman Clarksville for their next vehicle purchase. Keep up the good work!! More

This salesperson was o.k until I took a test drive and we were working on the price. When I said the price is not what I am looking for so I nedd more time to make a decision he literally snapped at me and were working on the price. When I said the price is not what I am looking for so I nedd more time to make a decision he literally snapped at me and made some nasty comments. Talk about being under pressure to make sales. No customer deserves to be treated that way because nobody has the right to threaten somebody to buy something from them. More

James Artis went above and beyond any expectation that I had from a car dealership. He went out of his way, to make sure that I got the exact vehicle that I was looking for and took the time to actually car had from a car dealership. He went out of his way, to make sure that I got the exact vehicle that I was looking for and took the time to actually care enough, to make sure that I was happy with my new purchase. He let me know my options, was never pushy, and let me make my decisions. He was patient, understanding, and listened to what I wanted. He stayed in constant communication with me, and let me know everything that he was doing to make sure that they found the right vehicle for me. He made me an offer I couldn't refuse, and gave the kind of customer service you never imagined was available at a car dealership. He stayed late, and worked hard for me, and he even set my radio stations!! More

Mr. Kean Thompson was knowledgeable and his professional demeanor made my purchasing experience extremely pleasant. I would recommend that anyone in the market for a quality car at an affordable price to d demeanor made my purchasing experience extremely pleasant. I would recommend that anyone in the market for a quality car at an affordable price to drop by Jim Coleman Honda in Clarksville,MD and ask for Kean Thompson. He's the best!! More

I couldn't have asked for a better salesperson than Kean Thompson. Mr. Thompson was helpful and explained everything to me in simple terms. He was very patient and reviewed all the information until I was Thompson. Mr. Thompson was helpful and explained everything to me in simple terms. He was very patient and reviewed all the information until I was comfortable. I have purchased 7 vehicles in the last twenty years of which 3 were Hondas and Kean Thompson made this the best purchasing experience. Kean Thompson is an asset to Jim Coleman as I will tell all my friends and family to visit Jim Coleman Clarksville for their next vehicle purchase. Keep up the good work!! More

I purchased my 2010 Accord Crosstour from Jim Coleman Honda. The customer service was excellent at this dealership. I have been eye-ing the Crosstour for a while and been in touch with Jim Coleman's inte Honda. The customer service was excellent at this dealership. I have been eye-ing the Crosstour for a while and been in touch with Jim Coleman's internet sales department for quite some time before making the decision. The attentive internet sales manager, Alex Chan listened to my needs and answered all of my questions during the whole process with professionism. Quick and firm responses through emails when I had questions. The Customer Relations Director Mr. Dawn Berger even gave me a free oil change. What great service. If you are interested in purchasing a car visit Jim Coleman Honda you won't be disappointed =) More