Jim Coleman Honda

I just recently purchased a vehicle at Jim Coleman Honda and it was great experience. The salesman Butch was there every step of the way to help my wife and I through the process. I recommend this dealershi and it was great experience. The salesman Butch was there every step of the way to help my wife and I through the process. I recommend this dealership to anyone in search of a new or used car. You won't be disappointed More

I entered this dealership completely lacking in how to buy an vehicle. I was approached by Mr. Thompson, whom I must say was very professional and extremely knowledgeable about cars and Honda's in particu buy an vehicle. I was approached by Mr. Thompson, whom I must say was very professional and extremely knowledgeable about cars and Honda's in particular. In our discussion Mr. Thompson was able to put arrest many of my apprehension about purchasing a used Honda. After driving the car and having more questioned answered by Mr. Thompson, I made a call to my wife to meet me at the dealership to meet Mr. Thompson and to ask him any questions as she is a very conscientious consumer having previously read many ratings on Honda and Toyota's. She arrived and after about 30 minutes she was convinced that we should buy the Honda. She has also indicated that next year we will contact Mr. Thompson to purchase a used Honda for our daughter. Keep training your salesman along the lines of Mr.Thompson and your dealership will be around for a long time. Customer now and in the future; Mr. M. W. Hill More

Johnny was very nice and patient when it came to purchasing my car. This was my 6 times to buy a car, so I had great experience prior to my sales person Johnny on which car to buy and how much to pa purchasing my car. This was my 6 times to buy a car, so I had great experience prior to my sales person Johnny on which car to buy and how much to pay for it. He helped me every step of the way and didn't rush me at all through this experience especially when I told him what I need. I was very pleased by his professionalism and concern for which car would be suitable for me. Overall, I was satisfied with my decision and I'm glad that Johnny hernandez is always there for me. More

Outstanding sales support and customer service. We had a Outstanding sales support and customer service. We had a very positive experience in our new car purchase James was determined to find a vehicle to f Outstanding sales support and customer service. We had a very positive experience in our new car purchase James was determined to find a vehicle to fit all our needs...and he did! James L. and the Jim Coleman staff demonstrated outstanding professionalism and follow-through More

Ricardo was awesome!! He got me the car I wanted, kept me company while I waited for financing and just made me feel like a VIP. I have now purchased a total of 5 Hondas and they have all been from Jim Colem company while I waited for financing and just made me feel like a VIP. I have now purchased a total of 5 Hondas and they have all been from Jim Coleman Honda. I hope Ricardo is still working there when I am ready to buy my next one! More

Victor is the best. Customer service and attention to detail is exceptional. I don't really care for most car salesman but Victor is the exception. I am on my third Honda and I would not buy from anyone detail is exceptional. I don't really care for most car salesman but Victor is the exception. I am on my third Honda and I would not buy from anyone else. Joi W. More

After going in toward the end of the day on a Saturday to test drive a used Odyssey that I loved, I was talked into leaving a check for a deposit to hold the car so that they could start to put the car throu test drive a used Odyssey that I loved, I was talked into leaving a check for a deposit to hold the car so that they could start to put the car through inspection, etc. My husband was away at the time so I needed to wait for his OK. Upon return, he had numerous meetings so couldn't get to the dealership quickly enough. Dealership constantly called me to pressure me to just come in and sign the papers, etc. By Tuesday, although I had told Scott that we would definitely be taking the car and he agreed that it would be ok if we didn't get there til Thursday or Friday, John called me that evening to tell me he sold the car to someone else and was sending my check back!!! WOW is all I can say! Guess it's all about the money and not about the customer! In the end, I'm actually glad it worked out this way as I wasn't getting very good vibes from dealing with them from the start! Just read on and you will probably see why. I would NEVER recommend this dealership to ANYONE ... no matter how good the deal MAY seem ... very low-class operation! More

A split review because things were going well with James Artis, the salesman. He is knowledgeable, thorough and dedicated. I see from other reviews this isn't the first time either. There are many strong Artis, the salesman. He is knowledgeable, thorough and dedicated. I see from other reviews this isn't the first time either. There are many strong positive comments about James as a salesperson and I wholeheartedly agree. My problem came from the next level up, the manager, Michele Mathsen. She was rude, pushy and only saw dollar signs. She used the same sale pressure most people have come to realize they don't have to put up with. In the end we were so turned off by her approach, we brought our business to a different dealership and i would recommend you consider doing the same. If you decide you have to work with this dealership then call James Artis and ask to be reassigned to a different manager if you get Michele. More

Did not know this website before. I bought a Honda Pilot from Victor in June of 2010. He was super professional, very patient, and very helpful. It really surprised me and my wife how much he knew about the from Victor in June of 2010. He was super professional, very patient, and very helpful. It really surprised me and my wife how much he knew about the car (although he probably was supposed to know, but he was really knowledgeable) and it was so nice of him to explain every single detail to us and answer all the questions we had for him. At the financing department, sorry I forgot the gentleman's name, but he was very honest and explained to us what would be the best for us. We definitely think we got the best deal, both price of the car and financing (we financed the full amount at the lowest APR then, 1.9% for 3 years, of course it is 0.9% now. We did not put down even a penny.). I have been back to Jim Coleman Honda a couple times for service, and a gentleman named Cliff treated me very well. He was honest and patient. I would definitely recommend Jim Coleman Honda to everyone I know, for both purchasing and service. More

They sold me a 2001 Honda CR-V with 4 bad tires. Explain to me how 4 tires can go bald and leaking air horribly within a month. They told me I am irresponsible and took no responsibility. I can understand to me how 4 tires can go bald and leaking air horribly within a month. They told me I am irresponsible and took no responsibility. I can understand one tire, but all 4? Get real. This place is such a ripoff. My girlfriend bought a brand new Honda Pilot EX-L from them and she's had nothing but problems with them, also. Their customer service is total crap and they only care about what happens up until you buy the car. Once the vehicle is sold, they stop right there and target the next sucker. Stay away from this place at all costs. More