
Jim Coleman Honda
Clarksville, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Great Service, smooth financing process!!! We were tended to by Kean Thompson ay the dealership, and he made the process so smooth for my wife and I. This is our fourth experience together, and We were tended to by Kean Thompson ay the dealership, and he made the process so smooth for my wife and I. This is our fourth experience together, and each finance department usually tries to get you to spend more than you planned on, but our experience here was totally different, and it cut back the processing time drastically, and we left very happy with a practically new car! Will definitely be back in the future, and have already started recommending Kean to our family and friends! More
Exceptional Richard is an exceptional sales person. He is straight forward, professional, knowledgeable, and personable. He actually enjoyed sharing his knowled Richard is an exceptional sales person. He is straight forward, professional, knowledgeable, and personable. He actually enjoyed sharing his knowledge about the Honda. I appreciate dealing with a person who took the time to learn about the product and took the time to prepare an impressive, concise, presentation. Richard always encouraged me to ask questions. More
Great car buying experience!! Jim Coleman Honda was the most organized, professional, and friendly car dealership I have ever dealt with. I told them what I wanted and what I wante Jim Coleman Honda was the most organized, professional, and friendly car dealership I have ever dealt with. I told them what I wanted and what I wanted to pay and they provided me with exactly what I asked for. Dion was beyond helpful with getting me into the vehicle fast. He worked around my schedule and were very accommodating with my needs. The price was very reasonable, and I'm super satisfied with my experience at Jim Coleman Honda and would definitely recommend someone in search of a vehicle go visit Dion and Patrick in finance! More
No sale but outstanding experience I cannot rate Jim Coleman Honda highly enough. My search for a used Odyssey Touring took me way out of my neighborhood, and they had a car that was I cannot rate Jim Coleman Honda highly enough. My search for a used Odyssey Touring took me way out of my neighborhood, and they had a car that was very close to what I was looking for. In the end, however, it was not the one. Before I reached that conclusion, however, I had a lot of interaction with John Panetta. He and Scott did everything they could to get me the information I was looking for both in terms of the car they had and working on financing a trade. BEST INTERACTION I HAVE EVER HAD WITH AN AUTO DEALER! More
Great Service I arrived at the dealership around 8:45 PM to browse available used cars. I ended up purchasing a new Honda Civic as the dealership offered great insi I arrived at the dealership around 8:45 PM to browse available used cars. I ended up purchasing a new Honda Civic as the dealership offered great insight and prices. I didn't feel pressured to make a quick decision/purchase as I have in the past at other car dealerships. I was comfortable throughout the entire purchasing process. The staff even stayed late to make sure all the details were correct and I left the lot at 1AM as a happy customer. More
complaints resolved, service performed well I arrived at 8:30am for a service appointment to have a third party trailer hitch installed on my vehicle. Dean made it sound like he was personally d I arrived at 8:30am for a service appointment to have a third party trailer hitch installed on my vehicle. Dean made it sound like he was personally doing me a favor by installing it, even though I had gotten approval from the dealership management for the work to be done. He talked down to me and was unpleasant. When I mentioned I would be waiting for my car, he told me how busy the service department was before memorial day, so it might be more than half the day before they were done. I mentioned that I had an appointment, I was not a walk-in, so this work should not have been unexpected. Dean was argumentative and disrespectful. At 10am, I was still waiting to find out if my work would be performed that day. The service director and a sales manager had to get involved before this issue could be resolved. In the end, the installation took less than an hour. I'm rethinking if I want to use this service department again based on one bad employee. Dean definitely needs some additional training in dealing with customers. Update: Tim Murray called me afterwards to help resolve my complaints. The truth is that the stars knocked off in this review were solely attributable to Dean's mishandling of my service. The entire rest of the service team and sales team are exceptional here at Jim Coleman. I will be sending referrals their way. More
Honda in a hury Dion was very professional and courtesy. He worked with me to get my the deal of my dreams! This truly was the definition of "The Honda Dream Sales Ev Dion was very professional and courtesy. He worked with me to get my the deal of my dreams! This truly was the definition of "The Honda Dream Sales Event". I would recommend Jim Coleman Honda anyday! The level of customer service that Dion provided during the process of purchasing my beautiful Accord Ex-L was definitely exceptional. I recommend that everyone buys from Dion! More
Great experience Dion Calloway and the team were great to deal with. No pressure or nonsense. Joe Proscia helped me find a great rate. This team was very friendly and Dion Calloway and the team were great to deal with. No pressure or nonsense. Joe Proscia helped me find a great rate. This team was very friendly and professional. More
excellent customer service Dion, Kean and the rest of the team were helpful and tried to get me through this car buying experience quickly. Dion was especially knowledgeable abo Dion, Kean and the rest of the team were helpful and tried to get me through this car buying experience quickly. Dion was especially knowledgeable about the Odyssey I was buying, so that was a big plus! I will definitely return to them if/when I'm in the market to buy a new Honda again! More
Theo Vamos: Head and Shoulders Above the Competition It was really great working with Theo. He was very friendly and knowledgeable, had wonderful knowledge of his products, and worked harder and with mor It was really great working with Theo. He was very friendly and knowledgeable, had wonderful knowledge of his products, and worked harder and with more thoughtfulness than the sales managers at any of the other dealerships I visited. Can't say enough about his work ethic and positive attitude. I worked with Theo for several weeks before ultimately purchasing a new Odyssey, and he showed great support and patience through the entire process, answering all of my questions, and even giving me helpful tips about things I didn't know to ask. He's also offered remarkable service since we finalized the deal. I was very pleased about the buying experience with Theo and I won't hesitate to recommend him to friends and family looking for a new Honda. More