Jim Coleman Honda

Great Car Buying Experience !! We recently bought our car from Jim Coleman and are very satisfied with the whole car buying experience. We worked with Ravi Gowda and his colleagues We recently bought our car from Jim Coleman and are very satisfied with the whole car buying experience. We worked with Ravi Gowda and his colleagues who were very friendly and professional. The dealership was responsive to our questions/ requests and provided us with all the information that made our decisons easy. The customer service was outstanding and I would highly recommend the dealership if you are looking for a car. More

Management at this dealership has horrible customer service I bought a new 2015 Honda Pilot from this dealership on 6/27/15. On 7/2/15 on my way to work, it stopped while driving and wouldn't start. The vehic I bought a new 2015 Honda Pilot from this dealership on 6/27/15. On 7/2/15 on my way to work, it stopped while driving and wouldn't start. The vehicle was unable to be jump started as well. I had it towed back to the dealership. I received a phone call from the service center letting me know they received the vehicle and that most likely the issue was die to bad fuel and asked me where I bought the fuel from for this vehicle. I mentioned to them they should look up my account because I only had the vehicle for a couple of days before this happened and I was using the same tank of gas that I was provided with when I bought the vehicle. So if it's bad fuel, it came from the dealership. It turns out that the engine was blown and the timing belt was chipped in pieces. This was within the first 7 days of purchasing the new vehicle. I explained that I didn't want the vehicle and who do I need to talk to about getting a replacement 2015 Honda Pilot. I was informed that Kevin Cohan (Co-Owner), was the only person that I could speak with about the issue. I went ahead and emailed the Sales Manager, Ray Fenster on 7/3 in regards to obtaining a replacement 2015 Pilot so he could start checking the inventory or seeing if one could be transferred to the dealership. If they weren't going to replace it then I wanted my trade-in vehicle back and that I would gladly take my business elsewhere. My husband left a voicemail for Mr. Cohan. The next day my husband popped in and asked to speak with Mr. Cohan. Mr. Cohan wouldn't come out of his office. As of a week later, we have had no phone calls or a response from either Ray or Kevin. I picked up the fixed Pilot the evening of 7/10/15. On Monday, 7/13/15, I had an email from Ray. Stating that "I apologize for your poor treatment but it is my understanding that Honda provided a new engine and you pick up the Pilot." Really? Is this guy serious? Is this a professional way to respond to a customer? Is this customer service at all? The only reason I have received a response from him is because I opened a case with BBB and Corporate Honda. If you plan to go to this dealership, do yourself a favor and do further research. There are various websites with a substantial amount of customers having issues with this dealership. Do not do business with this dealership. You are better off going to one of the other 7 Honda dealerships in the area. The managers at this dealership have the worst customer service skills I have ever come across. More

Awesome Delalership My car buying experiencing was great, everyone was very nice and pleasant. I would definitely recommend my friends and family to buy from this dealers My car buying experiencing was great, everyone was very nice and pleasant. I would definitely recommend my friends and family to buy from this dealership. More

Good used car! Just bought a Honda Accord from Jim Coleman Honda in Columbia. Good experience. Happy to recommend! Willing to work with me on the price some. Just bought a Honda Accord from Jim Coleman Honda in Columbia. Good experience. Happy to recommend! Willing to work with me on the price some. More

The JC Experience Richard Berger made himself available and shared his extensive knowledge about Honda cars during our visit to the dealership. If you want a seasoned p Richard Berger made himself available and shared his extensive knowledge about Honda cars during our visit to the dealership. If you want a seasoned professional who cares about whether you are satisfied, I would recommend asking for Richard Berger at JC Honda. More

Excellent Service!! I had a great experience purchasing my first new vehicle! The staff at Jim Coleman Honda made my purchase seem like a breeze! I would highly reccomend I had a great experience purchasing my first new vehicle! The staff at Jim Coleman Honda made my purchase seem like a breeze! I would highly reccomend this dealership! More

Impressed Highly recommend Jim Coleman Honda dealership. The staff is upbeat and positive. John Panetta, in Sales, sold me my Honda Odyssey Touring. He was ver Highly recommend Jim Coleman Honda dealership. The staff is upbeat and positive. John Panetta, in Sales, sold me my Honda Odyssey Touring. He was very professional and made sure I was 100% happy with my car from start to finish. Joe Proscia was very thorough with the paperwork involved, making the whole transaction easy. In the Service department, Dean Zanti, went out of his way with a couple requests I had on my car. The experience was pleasant the whole way through. More

They've got a customer for life This dealership came highly recommended to me by 3 coworkers. The salesman (Kean) and his team worked with me and my bad credit and I ended up driving This dealership came highly recommended to me by 3 coworkers. The salesman (Kean) and his team worked with me and my bad credit and I ended up driving away with the vehicle I had wanted for a while! The staff there was so courteous and helpful. I would definitely recommend Kean and his team to anyone. More

Above and beyond customer service This is by far the best dealership ever. Scott, Jeff, and Joshua Jones were very helpful. I felt like I was a family member of these guys. I had a bad This is by far the best dealership ever. Scott, Jeff, and Joshua Jones were very helpful. I felt like I was a family member of these guys. I had a bad experience with two previous car dealers and these guys made it so easy for me when I came here to purchase my vehicle. I highly recommend Jim Coleman Dealership if you're looking for any car. More

Great Service As a first time customer to Jim Coleman Honda, I had the pleasure of being helped and assisted by Kean Thompson. He listened to what I wanted and went As a first time customer to Jim Coleman Honda, I had the pleasure of being helped and assisted by Kean Thompson. He listened to what I wanted and went the extra mile to meet my requirements. Kean was very professional, knowledgeable and showed that he cared. At the end of the process, I left there happy and satisfied with my purchase and my experience. A big thanks to Kean for all of his assistance. I will highly recommend him to friends and family!! A. Houston More