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Jim Coleman Honda

Clarksville, MD

4.8
1,674 Reviews
At our Maryland Honda dealership in Clarksville, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our Honda dealer web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you at our Maryland Honda dealership and thanks again for visiting our Honda dealer website in Clarksville.
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12441 Auto Dr

Clarksville, MD

21029

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Showing 1,674 reviews

November 06, 2015

Professional, impeccable and courteous. Thanks again Josh. A prompt greeting, your attentiveness to my concerns and patience through out the process. The Jim Coleman team followed up after More

by Bobbyd
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Jones
Nov 09, 2015 -

Jim Coleman Honda responded

Thank you so much for your wonderful and detailed review! We're so pleased to hear you had such a positive experience at our dealership! Our entire team is committed to providing knowledgeable, pressure-free assistance to our guests and Joshua is no exception! Your happiness is our happiness and we want each and every customer to leave feeling not only satisfied, but absolutely thrilled with the purchase they have made. Should you require automotive assistance in the future, please don't hesitate to stop by. We would love to see you again!

November 05, 2015

Friendly, helpful, good outcome Paul Won was not pushy but was receptive to our interests and needs. While we had a slight misunderstanding, he worked really hard to ultimately "mak More

by Two Old Fogies Buy A Car
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Won was our salesperson (thank you, Paul!) His General Manager was quite helpful and we also appreciate Joe/Finance for the overtime he put in on our account!
Nov 09, 2015 -

Jim Coleman Honda responded

Hi there! Thank you so much for the fantastic review! We're delighted to hear our staff provided a relaxed and knowledgeable atmosphere for you on your most recent visit and Paul helped you make a satisfactory purchase for your lovely new CR-V! Please keep us in mind if you ever require automotive assistance in the future. We would love to see you again! Take care and have a great day!

November 03, 2015

Schedule A Maintenance I arrived early and Cliff s said it was not a problem. He explained the service and the approximate amount because of the Presidents Club discount. More

by Busy7930
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nov 05, 2015 -

Jim Coleman Honda responded

Hi there! Thank you for taking the time to leave us such a wonderful five star review! We at Jim Coleman Honda are quite proud of our service technicians knowledge and ability to estimate accurate service times for our guests. We're thrilled to hear they were able to complete your vehicles reparations earlier than anticipated and ensured the convenience of your visit by inviting you straight into the service bay. Please don't hesitate to come back and see us for any automotive maintenance you might require in the future. We would love to see you again!

November 03, 2015

Airbag Replacement Everyone was friendly and the service department is efficient. I was notified when the vehicle was ready. The length of service was as predicted whe More

by honda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nov 05, 2015 -

Jim Coleman Honda responded

Thank you so much for the amazing five star feedback! We're absolutely thrilled your experience with our service department was exceptional and you enjoyed prompt, dynamic service! Our techs strive to respect our guests schedules by providing the most accurate completion times possible and the curbside service is Jim Coleman's way of saying, thank you for choosing us to care for your vehicle! Please don't hesitate to think of us if you ever require maintenance in the future, we would love to have you back! Have a great day!

November 02, 2015

Fantastic! As the title reads I had a fantastic experience. from the sales person through his manger and the finance office.. Everyone treated us with respect an More

by MFC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cyrus, and everyone else, Dion Calloway
Nov 04, 2015 -

Jim Coleman Honda responded

Thank you so much for the glowing five star review! We're absolutely thrilled to hear your experience at Jim Coleman Honda was so exceptional and our staff treated you courteously and with honest respect. That's how it should be when purchasing a vehicle, as it is a large investment and can be a stressful endeavor if met with rude or pressuring agents. We believe our guests know what they are looking for so we will never tell them what they 'should' purchase but instead help them to make a knowledgeable decision that suits their lifestyle and preferences the best. We would love to have you stop in again any time! Take care and have a wonderful day!

November 01, 2015

Outstanding and quick I indicated my concern to the service advisor, he listened, and did not come back with scads of other problems with the car as had been my experience. More

by hootie2008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nov 04, 2015 -

Jim Coleman Honda responded

Thank you so much for your wonderful review! Our service technicians strive to create a knowledgeable, no-pressure atmosphere for our guests to feel comfortable bringing their vehicles and our diagnosis will always be straightforward with no unnecessary extras or hidden issues. We're delighted you had a pleasant experience at Jim Coleman Honda and hope you will think of us for your automotive needs in the future. Take care and drive safe!

October 26, 2015

New Honda CRV-Best Sales Person Ever! Very customer focused group! Looked at 2015 CRV at different dealership and was not given HALF the information about the vehicle. By far the best sa More

by BrianS-123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Richard Berger, Dawn Burger
Oct 28, 2015 -

Jim Coleman Honda responded

Hi Brian! We're ecstatic to hear our knowledgeable staff were able to provide you with such exceptional service during your visit. Richard really knows his stuff and strives to make sure each one of our guest feels they are making informed decisions about their automotive needs. Please don't hesitate to stop in for any service you require in the future, we would be thrilled to have you back! Have a great day!

October 26, 2015

Professional Service Mr. Murray is an excellent rep. Tim Murray calls and sends text updates during service visits. He thoroughly explains what needs done and why. Highly More

by martykapp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 28, 2015 -

Jim Coleman Honda responded

At Jim Coleman Honda, we like to make sure our customers are always aware of what's being done during service visits. Calls and texts are the least we can do to keep you up-to-date on work that needs to be done and why. Thanks for taking the time to share your experience!

October 22, 2015

Friendly & Easy Nice staff very accommodating, service person explained everything but also listened to what I had to say in regards to my car answering all questions More

by Steveg
Customer Service
Recommend Dealer
Yes
Employees Worked With
Oct 26, 2015 -

Jim Coleman Honda responded

Hi there! Thank you for taking the time to leave us with such positive feedback! Our service department is an amazing crew of knowledgeable and attentive staff and we're delighted to hear they provided you with such personable service during your visit! Don't be a stranger, we would love to assist you with any future car maintenance you may require here at Jim Coleman Honda. Have a wonderful day!

October 21, 2015

Convenience with a Smile When I arrived at the dealerships service department I was greeted with a warm welcome and a wealth of knowledge about me vehicle. I received fast and More

by miltondarby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 22, 2015 -

Jim Coleman Honda responded

Thank you so much for the wonderful review! The staff in our service department are an amazing crew and definitely know their stuff when it comes to automotive repair and upkeep! We're delighted to hear they provided you with a warm greeting and shared their expertise with you during your visit! If your ever require assistance with your vehicle in the future, please don't hesitate to stop by Jim Coleman Honda! We would love to see you again! Have a great day!

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