Jim Coleman Honda

Friendly staff kept me informed I opted to wait for service to be completed rather than have the shuttle take me to work. Waiting area is comfortable and I was able to connect my lap I opted to wait for service to be completed rather than have the shuttle take me to work. Waiting area is comfortable and I was able to connect my laptop to the dealer's wireless network and accomplish quite a bit of work while I waited. The service representative had my car washed and vacuumed after the service was finished. More

Best salesperson Sam Chads continues to provide great service. We have purchased numerous vehicles from Sam and have never been disappointed with his professionalism. Sam Chads continues to provide great service. We have purchased numerous vehicles from Sam and have never been disappointed with his professionalism. Will be back again. More

Exceeded my expectations! This is the 6th dealership and 2nd referral I had been to. I'm 21 years young with no credit and constantly got denied or payments that was not in my This is the 6th dealership and 2nd referral I had been to. I'm 21 years young with no credit and constantly got denied or payments that was not in my range. Kean came to my rescue! Not only did he get me approved but he also got my payments in my range and was very patience with me. Never did I feel I was taken advantage of, or pressured in the entire process. No doubt I would refer anyone to him and return to him. Thank you again! More

Exceptional service. Thank you Kean Kean Thompson was very professional, and patient with me. I originally did not know what I wanted,but Kean was great in recommending certain models to Kean Thompson was very professional, and patient with me. I originally did not know what I wanted,but Kean was great in recommending certain models to me. When I went to purchase in the morning I was in a rush since I had to be at work in the afternoon. Kean reassured me I would be in and out and he was a man of his word. All promises he delivered. Being a woman looking for a car I am always weary of being taken advantage of from not knowing, but Kean was very honest and trustworthy something I really appreciated. Kean is one of the best car salesman I have ever encountered and I highly recommend. Thank you so much kean! More

Patient and honest I was having a difficult couple of weeks with my car being totaled. I was so stressed I had my car for only seven months. So attempting to find the sa I was having a difficult couple of weeks with my car being totaled. I was so stressed I had my car for only seven months. So attempting to find the same car was difficult. I came to this dealership to meet with Mr. Kean Thompson. This meeting was a great one because he was very patient with me. Even though I was not because of everything I have been through. Mr. Kean continued to be very professional with me and reassuring me that it's going to be okay. I was so overwhelmed with looking for a car. Mr. Kean was patient, efficient, knowledgeable, and last but not least very welcoming. Thank you for making this time for me a walk in the park. Thank you More

Poor Customer Service My service advisor tried to keep my mouth shut when I was trying to explain my service appointment. Her way of apologizing was not sincere. Very disr My service advisor tried to keep my mouth shut when I was trying to explain my service appointment. Her way of apologizing was not sincere. Very disrespectful! More

Andy Herbert is the man! I came to Jim Coleman Honda interested in a CRV. I left the dealership with one. I worked with Andy Herbert who was incredibly honest and straightforw I came to Jim Coleman Honda interested in a CRV. I left the dealership with one. I worked with Andy Herbert who was incredibly honest and straightforward with me. It was very obvious he put my interests in front of his. He spent over a half hour going over the various features of the car with me and made sure I had a very good understanding of the car before I left the dealership. Andy said that he feels he hasn't done his job if someone feels beaten up by the process of buying a car but I will say without hesitancy, he did his job. I literally left the dealership with a smile on my face knowing I not only bought the right car for me but also, whom I bought it from. You need a new car - call Andy! More

ANDY HERBERT A TOTAL PROFESSIONAL If you are looking for an honest, hard working, and a totally dedicated individual who will work for you, Andy is your guy. He is the epitome of the w If you are looking for an honest, hard working, and a totally dedicated individual who will work for you, Andy is your guy. He is the epitome of the word professionalism and deals with the highest level of integrity. Andy is the TOTAL PROFESSIONAL. More

Straight shooters, efficient, pleasant staff Kean Thompson is a rare breed in the auto sales industry. The price he quoted on the phone was honored, and he did everything he could to facilitate Kean Thompson is a rare breed in the auto sales industry. The price he quoted on the phone was honored, and he did everything he could to facilitate a quick, pleasurable transaction. He even drove to my house an hour away to pick up the documents so my wife did not need to go to the dealership. If you are in the market for a Honda, you can't go wrong with this dealership, particularly if you rely on Kean as your ambassador. More

Kean Thompson did it again This is the second Crosstour I bought from Kean and I can't tell you how pleased I am. Kean knew exactly what I wanted and we got right down to busine This is the second Crosstour I bought from Kean and I can't tell you how pleased I am. Kean knew exactly what I wanted and we got right down to business. Even the expected "add-on" opportunities were abbreviated and the various personnel responded appropriately to my decision(s) without trying to add leverage. Kean was always right there to step in and make sure we got to the next step without delay or agitation. I was in an out of there in record time, with a great deal and a big smile on my face. Thanks Kean Thompson and crew at Jim Coleman Honda Tim Ingles More