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Jim Coleman Honda

Clarksville, MD

4.8
1,674 Reviews
At our Maryland Honda dealership in Clarksville, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our Honda dealer web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you at our Maryland Honda dealership and thanks again for visiting our Honda dealer website in Clarksville.
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12441 Auto Dr

Clarksville, MD

21029

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Showing 1,674 reviews

June 18, 2016

Oil change and other work Great job! Needed alignment and oil change and took care of a few other items all done in a timely manner! It was a very easy process More

by Kmcd419
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 24, 2016 -

Jim Coleman Honda responded

Thanks for choosing Jim Coleman Honda, and for sharing your experience with us. It is always our goal to ensure that our customers get their vehicle serviced properly and in a timely fashion, so they can get back on the road safely. We're glad to hear that you enjoyed the process, and it went very smoothly for you. If you are ever in need of any other service, don't hesitate to give us a call!

June 15, 2016

Exceptional Service!! Joshua Jones provided me exceptional service and was able to answer all of my questions pertaining to the functionality of my new vehicle (Honda Accor More

by Taneika L Herman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Jones
Jun 17, 2016 -

Jim Coleman Honda responded

Hello and thank you for taking the time to leave us this great review. We'll be sure to pass along your kind words to Joshua as he proves that he is part of a dedicated team that wants all of our clients to drive the perfect vehicle. We hope to hear from you again. From the team at Jim Coleman Honda; we wish for you to have a wonderful weekend.

June 13, 2016

Really upset with this dealer and especially with this guy.. This dealer made me a fool.. I never recommend this guy for any of my friend. please make sure to ask below $6,000 what ever price they say. They make More

by hondacar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mohammad Nadeem
Jun 29, 2016 -

Jim Coleman Honda responded

Hi there, thanks for taking the time to share your concerns. We sincerely apologize that your experience with us was not an enjoyable one. It is always our goal to help our customers find the right vehicle at a price they can afford, not to try and scare them into buying a vehicle. We will be looking into this issue further for you and would like additional information. If there's anything else you can provide for us, please feel free to reach out to Kevin via email at kcohan@jimcolemanauto.com. We look forward to hearing from you.

June 12, 2016

My needs were met Kean Thompson was an excellent sales person. He listened and he performed to my specific requests. Thank you Kean. If anyone asks I will definitely re More

by Jan Goldman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe in Finance, Kean Thompson
Jun 15, 2016 -

Jim Coleman Honda responded

Hi Jan, thanks for your positive feedback. We agree that Kean is great at what he does, and we don't know what we would do without him. Our staff always listen to our customers because finding the perfect vehicle for their needs is of utmost importance. Jim Coleman Honda appreciates your recommendation and we hope to hear form you again. Have a wonderful day!

June 08, 2016

Service Advisor (Cliff Webb). Been using him for 16+ yea I trust the service department and Cliff Webb. Cliff always has a great attitude. Richard (shuttle) is also awesome, friendly, and with a great atti More

by Fiume Ruiz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cliff Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard, your Shuttle driver
Jun 09, 2016 -

Jim Coleman Honda responded

That is fantastic to hear! We will be sure to pass along your kind words to Cliff as he certainly deserves to hear that he continues to provide our valued clients exceptional service! Our team hopes to hear from you again. Take care, and have a wonderful day!

June 08, 2016

Outstanding Representation Over Memorial Day weekend I began a search for two vehicles. One for my daughter and another for my wife.I knew that a Civic was the right choice for More

by John Hayes
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kean Thompson
Jun 09, 2016 -

Jim Coleman Honda responded

What an amazing review, thank you sharing your story with us! Our team loves hearing from our clients, and we are delighted that you were impressed with Kean; we'll be sure to pass along your kind words to him. We feel that helping clients find the car perfect for their needs is our top priority. Thank you for trusting our team, and we hope your wife and daughter love their new cars. Take care and have a wonderful day.

June 06, 2016

Jim Coleman Honda Service Team Rocks Jim Coleman Honda service team has spoiled me... Last Friday discovered a nail in my tire... Decided to just hit local "reputable" tire company by my More

by Sally A McLaughlin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie Clubb Kennedy
Jun 09, 2016 -

Jim Coleman Honda responded

Fantastic review, thank you so much for taking the time to leave us your kind words. We take pride in the great service we provide our amazing clients, and we're delighted to hear that we continue to impress you. We certainly hope to hear from you again - big or small repairs, you are top priority! Thanks again and take care.

June 01, 2016

Safety Recall I came in for only an oil change and was reminded of safety recall of airbag. They nicely insisted that I stay for that and expedited it as I hadn't p More

by Patawasi
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cliff Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ms. Farina
Jun 02, 2016 -

Jim Coleman Honda responded

Thank you for the great review! Our customers' safety is our number one priority at Jim Coleman Honda. We're thankful you were able to spare some time to get your recall taken care of during your last oil change and we were more than happy to accommodate you. We look forward to seeing you during your next scheduled maintenance appointment!

May 30, 2016

car service Needed car serviced and dent fixed. Found out dent requires body work. Rep sent me to dealership Jim Coleman has relationship with and got estimate q More

by scampchipper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember. Don't think on the list. Dent rep
Jun 02, 2016 -

Jim Coleman Honda responded

Thanks for choosing Jim Coleman Honda. We're glad to hear that you are satisfied with the work that was done on your car, and hope your vacation was an enjoyable one. Offering our customers rides during service is just one of the many things we offer customers to show that we appreciate their business and care about them as well. We hope your vehicle keeps running smoothly, but if you find it needs service in the future, don't hesitate to give us a call.

May 28, 2016

Best car-buying experience with Kean Thompson Kean Thompson was terrific. We showed up on a Friday night and bought a certified pre-owned Civic. Kean was friendly, professional, and not a high pre More

by Columbia couple
Recommend Dealer
Yes
Employees Worked With
Kean Thompson
May 30, 2016 -

Jim Coleman Honda responded

Hello, and you for this great review! We love hearing from our clients, and we'll be sure to pass your kind words along to Kean. He's certainly an asset to the team, and we're happy that you had such a pleasant car buying experience. We hope you love your new ride! Take care.

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