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Jim Coleman Honda

Clarksville, MD

4.8
1,674 Reviews
At our Maryland Honda dealership in Clarksville, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our Honda dealer web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you at our Maryland Honda dealership and thanks again for visiting our Honda dealer website in Clarksville.
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12441 Auto Dr

Clarksville, MD

21029

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Showing 1,674 reviews

May 18, 2017

Air Bag Recall Replacement Cliff Webb followed up with a phone call that the work was completed and complimentary maintenance inspection was done and feedback was provided on th More

by JamesS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cliff Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2017 -

Jim Coleman Honda responded

HI, Thank you so much for the 5 star review and compliments on our customer service. We are thrilled to hear that Cliff was able to take car of all your questions and we look forward to seeing you again. Have a great weekend!

May 16, 2017

Great Service I like bringing my car for service at Jim Coleman Honda. I always feel as though I am getting the royal treatment even though I am just a regular per More

by jenny13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Purvis Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2017 -

Jim Coleman Honda responded

Hi Jenny, Thank you for your compliments and the 4 1/2 star rating! We are thrilled to hear you experience excellent customer service during all of all your maintenance visits. We look forward to seeing you again. Have a great weekend!

May 14, 2017

Best New Car Experience! I bought my first new car at Jim Coleman Honda and the experience has been nothing short of amazing! Andy(Herbert) originally helped me with a lease p More

by Mark Aaron Mitchell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Purvis Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2017 -

Jim Coleman Honda responded

Thank you for taking the time to review us, Mark. We really appreciate your feedback and are thrilled to hear that you had a exceptional car buying experience. We look forward to helping you with your next upgrade and congratulations on your new car!

May 13, 2017

Porfessional I am 70 years old and have purchased, or have helped others purchase, dozens of cars. I don't look forward to the activity. It is usually stressful. W More

by dougie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Proscia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carol Lewis, sales, excellent, Kevin Cohan, Terri Oscar
May 18, 2017 -

Jim Coleman Honda responded

Hi Dougie, Thank so much for the 5 star review and your feedback. We are thrilled to hear that you had a exceptional car buying experience and that Carol as able to make the process enjoyable!! We look forward to seeing you in the future for any of your car buying needs. Have a great weekend!

May 09, 2017

Wonderful Experience I had not bought a new car since 2004. I have always hated the exprience of shopping for cars. In fact I'd rather have a root canal. Fortunately for m More

by Harmon A Prives
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dion Calloway
May 10, 2017 -

Jim Coleman Honda responded

Thank you so much for the 5 star review!! We were so pleased to hear that Dion able to make your car buying experience enjoyable and stress-free! We hope you are enjoying your new Honda Civic Coupe and we look forward to seeing you again! Have a great week!

May 05, 2017

Fantastic Honda Experience Bought our third car from Ravi at Jim Coleman Honda- as always-we experienced exceptional professional service! No pressure, trustworthy, and friendly More

by Columbia native
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ravi Gowda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Proscia
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2017 -

Jim Coleman Honda responded

Thank you very much for the great feedback and 5 star review! We were so pleased to hear that our staff was able to make your car buying experience enjoyable and easy! We hope you continue using us in the future for all of your car buying needs. Thank you again and have a great week!

April 29, 2017

Oil change $60 for an oil change is highway robbery. Asked if this was an error and was told there was no errror. Won't be back for an oil change. More

by Jnsjas
Recommend Dealer
No
Employees Worked With
Not sure
May 19, 2017 -

Jim Coleman Honda responded

Hi, Thank you for taking the time to review us and your feedback. We strive to do our best with each and every customer and we are sorry you were not happy with our prices. We hope that you choose us in the future so that we may have the opportunity to change your opinion. Please contact Ray at rfenster@jimcolemanauto.com if you would like to discuss this matter any further. Thank you again and have a great weekend.

April 29, 2017

Excellent Customer Service I had the pleasure of having Victor Tabinsky as my salesman in purchasing my 2017 Honda CR-V. Everyone was friendly and I would recommend this dealers More

by Laura
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Tabinsky
May 01, 2017 -

Jim Coleman Honda responded

Hi Laura, Thank you so much for leaving a 5 star review! We are very happy to hear that Victor was able to help you find a car that you love and that you left our lot a happy customer! Thank you again and we look forward to seeing you again.

April 27, 2017

Excellent customer service Sales person, Yarharbrough is the right person for me to deal with when I walk into the dealership to purchase a vehicle. Jackie Cheng is very profess More

by balthrop3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yarharbrough Roberts Jr(sales), Jackie Cheng(finance)
May 01, 2017 -

Jim Coleman Honda responded

Hi, Thank you so much for taking the time to review us. We appreciate your business and are very happy to hear that you are happy with your car purchase. We pride our selves in our customer service and we loved hearing that our staff was able to provide that for you. We look forward to seeing you again.

April 25, 2017

Excellent Service and Repair My exhaust system on my 2006 Honda Civic failed on the way to work. I called Honda Service and was almost immediately called back by Service Manager More

by LarryK123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Purvis Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2017 -

Jim Coleman Honda responded

Hi Larry, Thank you for taking the time to review us. We are so sorry to hear that you had car trouble on your way to work, but very happy to hear our Service Manager was able get it taken care of so quickly. We appreciate your business and hope you continue using us in the future for any car repair or purchase you may need.

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