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Jim Coleman Honda

Clarksville, MD

4.8
1,674 Reviews
At our Maryland Honda dealership in Clarksville, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our Honda dealer web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you at our Maryland Honda dealership and thanks again for visiting our Honda dealer website in Clarksville.
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12441 Auto Dr

Clarksville, MD

21029

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Showing 1,674 reviews

August 27, 2017

Service Review Always satisfied with the service. WOuld recommend the dealership and service to all Honda owners. Staff is always courteous and very attentive to our More

by Clifton Burrell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Purvis Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2017 -

Jim Coleman Honda responded

Thank you for the great feedback. We are so pleased that your experience with us was wonderful. We're happy that our team members provided terrific service and were very attentive and courteous to your needs. We'll see you next time. Drive safe.

August 24, 2017

Great service Sam wu definitely went above and beyond to take care of me as a mom of 4 who can't be without a car. He was an exceptional service person. Will defini More

by Min
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Wu
Aug 27, 2017 -

Jim Coleman Honda responded

Thank you for the terrific feedback. We're thrilled to hear that you had such a splendid experience here with us at Jim Coleman Honda. We are happy that Sam did an excellent job and provided you with great service. We look forward to your next visit. Drive safe!

August 19, 2017

Fantastic Skylar explained everything to me clearly before and after service. Service was completed early and I enjoyed a complimentary cup of coffee while I w More

by Todd Schucker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skylar Worthington, Steve Seely
Aug 22, 2017 -

Jim Coleman Honda responded

Thank you for the terrific feedback. We're thrilled to hear that you had a wonderful service experience here with us at Jim Coleman Honda. We are delighted to hear our team members provided you with outstanding service and made your wait comfortable. We look forward to your next visit. Thank you again. Drive safe!

August 17, 2017

DO NOT buy your Honda here I bought a brand new CRV that turned out to have a defective windshield. When they replaced the windshield they scratched the car, chipped the paint, More

by Eja
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andy Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Cohan, Steve Seely
Sep 05, 2017 -

Jim Coleman Honda responded

Thank you for sharing your feedback with us. We are sorry to see that you were not satisfied with your experience here with us. We strive to provide our clients with the best quality services possible. We are sorry your experience was not to your satisfaction and would like to discuss this with you further. If you could please reach out to Ray at rfenster@jimcolemanauto.com, so he can discuss this more, we would appreciate it. We look forward to speaking with you. Thank you again for the feedback. Enjoy your week!

August 11, 2017

Excellent Experience This was our fourth purchase from Jim Coleman Honda. As always the purchase was an excellent experience. Victor is an outstanding salesman and was a More

by jabt14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Tabinsky
Aug 14, 2017 -

Jim Coleman Honda responded

We are so pleased to hear that you had yet another wonderful car buying experience here with us. Thank you for the wonderful review. We're thrilled that Victor did a phenomenal job and was such a pleasure to work with. We appreciate the continued business. We look forward to the next time you're in. Drive safe!

August 11, 2017

Jim Coleman The service representative, Sam, was amazing. He kept me informed 24/7 and explained everything in plain English. Very satisfied with all work, Both More

by JOgorzalek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam in Service
Aug 14, 2017 -

Jim Coleman Honda responded

Thank you for the wonderful feedback. We are delighted to hear that both of your vehicles are running great and you had a wonderful experience here with us. We're thrilled to hear that Sam did an excellent job of meeting all of your needs and explained everything well. We can't wait to see you next time. Drive safe!

August 04, 2017

Great service I went in for a Honda recall. I received excellent service from setting my appointment all the way to picking up my car. I have no complaints at all More

by Kells
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tim Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The shuttle driver.
Aug 08, 2017 -

Jim Coleman Honda responded

Thank you for the lovely review. We are pleased to hear that your service experience here with us was great. We are so delighted to know that our team members provided you with excellent service and took great care of you. Thank you for the great feedback. We look forward to your next visit. Enjoy your week!

August 04, 2017

THE BEST CUSTOMER-CENTERED AUTO DEALERSHIP My first vehicle was purchased at Jim Coleman Honda and I returned for my second purchase a week ago. Thanks to Sam Chads' excellent salesmanship!!! More

by kayneh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Chads
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2017 -

Jim Coleman Honda responded

Thank you for taking the time to leave us a review. We are pleased to hear that you had a wonderful experience here with us at Jim Coleman Honda. We are delighted to know that your first car buying experience was great and our team members provided you with outstanding service. We can't wait to see you next time. Have a great week!

August 02, 2017

Fast and Efficient Dropped my car off on a Sunday night when the service department was closed with a dead battery. Was back on the road by 10:00 the next morning. More

by jdeosaran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2017 -

Jim Coleman Honda responded

Thank you for taking the time to share your experience here with us. We are delighted to hear that you had a great service experience with us. We're happy that our team members provided you with great service and took care of all your needs. We'll see you next time. Take care!

August 01, 2017

Cliff Webb As has been the case numerous times before, received excellent service and honest advice from advisor Cliff Webb. Had an oil and filter change and ti More

by PRV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cliff Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2017 -

Jim Coleman Honda responded

Thank you for the great review. We are pleased to hear that you had a great service experience here with us at Jim Coleman Honda. We are delighted to hear that your service was great and our team members did a great job of taking care of you. We look forward to the next time you are in. Have a wonderful weekend.

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