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Jim Coleman Honda

Clarksville, MD

4.8
1,674 Reviews
At our Maryland Honda dealership in Clarksville, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our Honda dealer web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you at our Maryland Honda dealership and thanks again for visiting our Honda dealer website in Clarksville.
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12441 Auto Dr

Clarksville, MD

21029

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Showing 1,674 reviews

September 27, 2017

Convenient service It's always very easy to book appointments and they are reliable about getting the work done at the time promised. I needed routine maintenance and a More

by Vanmom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Seely
Sep 29, 2017 -

Jim Coleman Honda responded

We appreciate the kind words. We are pleased to hear that you enjoyed your experience here with us. We so delighted our team members provided you with outstanding service. We look forward to your next visit. Have a great week!

September 26, 2017

Car got fixed My car was broken and now it's fixed. Praise be Jim Coleman! These are more words to meet the minimum. Minimum word requirements on optional surveys a More

by Car12456789
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Purvis Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2017 -

Jim Coleman Honda responded

Thanks for the great feedback. We are delighted your experience with us was so great. We look forward to your next visit. Have a great week!

September 26, 2017

Great service Care was quick and efficient. Terrific service rep in Tim Murray.. car has been good and I'm pleased as it's my first honda . Look forward to great s More

by Noone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2017 -

Jim Coleman Honda responded

We appreciate the wonderful feedback. We are delighted to hear that you had a great service. We are pleased our team members provided you with great service and Tim took wonderful care of you. We are so happy to hear the kind words. We'll see you back. Drive safe!

September 26, 2017

Excellent customer service Always treated well and received wonderful service for my vehicle at Jim Coleman Honda. Purchased two vehicles from this location and perform all my s More

by Fuji924
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skyler Worthington
Sep 29, 2017 -

Jim Coleman Honda responded

Thank you for the wonderful feedback. We are thrilled to hear that you had a great experience here with us. We are so pleased that our team members provided you with phenomenal service and took care of all your needs. We can't wait to see you back. Drive safe!

September 21, 2017

Pressured into a 1 day deal Bought a used Acura SUV from them. First time dealing with the dealership. Was told if I did not sign that the deal was only good that day. Shame on m More

by Midwest Guy
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rich (Manager) George (Sales), Richmond Lee
Oct 16, 2017 -

Jim Coleman Honda responded

Thank you for sharing your feedback with us. We are sorry to hear that you did not have a positive experience here with us. We thank you for bringing your concerns to our attention. We would like to further discuss these matters with you. If you wouldn’t mind out to Ray at rfenster@jimcolemanauto.com, so he can talk about this more. We look forward to speaking with you. Thank you again and have a great rest of the week!

September 17, 2017

First time client!!! I was looking for a used vehicle and a great friend of mine recommended this dealership. I received a great quote. I decided to purchase my 2014 fully More

by MR.TOBIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. John Panetta and John Mullins
Sep 20, 2017 -

Jim Coleman Honda responded

Thank you for the marvelous feedback. We are thrilled to hear that you had a wonderful first experience here with us at Jim Coleman Honda. We are so happy our team members provided you with great service and made the process smooth and easy for you. We can't wait to see you next time. Drive safe!

August 31, 2017

Excellent Got an appointment the same day, fast and courteous treatment when I delivered the car. Sam Wu explained the service light and alleviated my fears. More

by 74tca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Wu
Sep 02, 2017 -

Jim Coleman Honda responded

We appreciate the kind words. We are so happy to hear that your experience here with us at Jim Coleman Honda was great. We're thrilled to hear that our team members provided phenomenal service and that Sam took excellent care of you. Thank you so much for the great review. We'll see you next time. Drive safe!

August 30, 2017

Satisfied with service Jim Coleman Honda has a "people friendly" atmosphere and knowledgeable staff. I am reassured after each service is completed that my vehicle is perfor More

by Linda2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Purvis Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2017 -

Jim Coleman Honda responded

Thank you so much for the marvelous review. We are so happy to hear that your experience here with us was wonderful. We're delighted to hear our team members provided you with fantastic service and were very helpful. We thank you so much for the great feedback. Drive safe!

August 29, 2017

sService review Friendly service, very accommodating; they knew what to look for when I wasn't sure what I needed. They even allotted time to address my recalls with More

by Ontheroadagain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skyler
Sep 02, 2017 -

Jim Coleman Honda responded

Thank you for the kind words. We are happy to hear that you had a wonderful experience here with us at Jim Coleman Honda. We are delighted to know that our team members provided you with terrific service and took care of all your needs. We look forward to your next visit. Drive safe!

August 28, 2017

Service From the 1st phone call to completion of service, Sam Wu took outstanding care of me. He was courteous, knowledgeable and thorough and provided exce More

by crv6583
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Wu
Aug 31, 2017 -

Jim Coleman Honda responded

Thank you for taking the time to share such wonderful feedback with us. We are so happy to hear that you had such a great experience here at Jim Coleman Honda. We're thrilled to hear Sam provided excellent service and made your experience with us even better. We look forward to your next visit. Have a great week!

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