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Jim Coleman Honda

Clarksville, MD

4.8
1,674 Reviews
At our Maryland Honda dealership in Clarksville, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our Honda dealer web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you at our Maryland Honda dealership and thanks again for visiting our Honda dealer website in Clarksville.
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12441 Auto Dr

Clarksville, MD

21029

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Showing 1,674 reviews

November 10, 2017

Great service The employees in the Service department are friendly, service is prompt and shuttle service is appreciated. The added touches of communication by phon More

by RLD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cliff Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2017 -

Jim Coleman Honda responded

Thank you for the kind words. We're so happy to hear that you had a great experience with us. We are pleased to hear that our team members took wonderful care of you. We look forward to seeing you back. Enjoy your week!

November 10, 2017

Great Experience-No Hassle Saw a car online that I liked, went to the dealership to look at it and take it for a test ride. Met a salesman (George Devine) who got a key and sai More

by PMCG
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Devine
Nov 14, 2017 -

Jim Coleman Honda responded

Thank you for the delightful feedback. We're thrilled to hear that you had a wonderful experience with us. We are so happy to know our team members took excellent care of you and George and John provided you with great service. We look forward to seeing you next time. Drive safe!

November 09, 2017

Great Service Dion was our sale person,very professional and understanding. We came in looking at one car but it wasn’t for us. We ended up coming back to Dion a we More

by Evoelkel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John, in finance was very nice and professional. He got our monthly payment right on budget , Dion Calloway
Nov 12, 2017 -

Jim Coleman Honda responded

Thank you for the delightful feedback. We're thrilled to hear that you had a great experience with us. We are happy to hear that our team members took great care of you and that Dion provided you with great service. We'll see you next time. Drive safe!

November 03, 2017

Great car buying experience Andy was by far the best salesperson I had the pleasure of working with while shopping for a CR-V. He had thorough knowledge of the vehicle and was ex More

by ToddZ
Recommend Dealer
Yes
Employees Worked With
Andy Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2017 -

Jim Coleman Honda responded

Thank you for the wonderful feedback. We are so delighted that you had a great experience with us. We are so happy to hear that our team members took excellent care of you and Andy provided you with outstanding service. We look forward to your next visit. Drive safe!

November 02, 2017

It was a great and smooth experience. Price was very compe We knew which vehicle we wanted. We called in to check the veicle and color if they had in stock. Over the phone, we communicated and aggred to price More

by raj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Chads
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2017 -

Jim Coleman Honda responded

Thank you, Raj for the kind words. We're happy to hear that you had a great experience here with us. We're pleased that our team members provided you with great service. We look forward to seeing you back. Take care!

November 01, 2017

Excellent service at reasonable prices Work is always done professionally and in. A timely manner. Never any surprises on price nor work done. I always confident the work is done correctly More

by JoeP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2017 -

Jim Coleman Honda responded

We appreciate the delightful feedback. We are happy to hear that you enjoyed your service experience with us. We look forward to seeing you back. Have a great week!

October 27, 2017

Personalized Service I would recommend this dealership for all car-related needs. But Purvis Burke exemplifies the spirit of the whole operation with his personalized atte More

by Andrade
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Purvis Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2017 -

Jim Coleman Honda responded

Thank you for the marvelous feedback. We are so happy to hear you had a great experience with us at Jim Coleman Honda. We're thrilled to hear that our team members provided you with great service and Purvis took excellent care of you. We can't wait to see you back. Drive safe!

October 27, 2017

Was in for a "recall" . The service department was very efficient. My wait was very short. My previous experience with the Jim Coleman service department have been just as More

by Anne4422
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sam Wu
Oct 30, 2017 -

Jim Coleman Honda responded

Thanks Anne for the kind words. We are so happy to hear that you had a great service visit with us. We're pleased to know our team members provided you with great service. We'll see you next time. Have a great week!

October 25, 2017

Good customer service. Good service skills. After I have my routine maintenance done at Jim Coleman Honda service department, I just realized that finally I find a place I can trust after all t More

by CRV 211
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2017 -

Jim Coleman Honda responded

Thank you for the kind words. We are happy to hear that you had a great service experience with us. We can't wait to see you next time. Have a great week!

October 25, 2017

Didn’t complete windshield camera calibration Could not get windshield camera calibrated locally after windshield replacement. Jim Coleman Honda was close to where I was visiting. When my 2015 CRV More

by BillH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Purvis Burke
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2017 -

Jim Coleman Honda responded

Bill, Thank you for sharing your feedback with us. We thank you for bringing your concerns forward. We are sorry to see that you were not fully satisfied with your experience here with us. We would like to further discuss these matters with you. If you wouldn’t mind could you please reach out to Ray at rfenster@jimcolemanauto.com, so he can talk about this more. We look forward to speaking with you. Thank you again and have a great week!

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