Jim Coleman Cadillac

Mr. Spencer was the sales agent that I had interacted with and I was very impressed with him, he was very kind and courteous, his approach and demeaner were excellent which made me fell at ease, when des with and I was very impressed with him, he was very kind and courteous, his approach and demeaner were excellent which made me fell at ease, when describing the automobile involved he had very good command of the subject and was very well versed on all the hot buttons and mechanics of the car, which in my estimation seemed complicated but made me feel at ease and was extremely helpful. Mr. Spencer is a credit to Coleman Cadillac and I would refer friends to him. I was very please with the overall experience which helped me decide to purchase a vehicle thru him at Coleman. Tony Braddock More

I was in the market to by a Cadillac Escalade and I saw a listing on Cars.com (2008 Cadillac Escalade for $38,889)at Jim Coleman but no picture so I am not sure what to expect so I call to inquire about the listing on Cars.com (2008 Cadillac Escalade for $38,889)at Jim Coleman but no picture so I am not sure what to expect so I call to inquire about the truck and I spoke to MATT SPENCER remember the name folks MATT SPENCER. So he is telling me that the truck is still available and it is clean I should come in and take a look. Now me being the skeptic I am thinking he is giving me the sales pitch but I will go take a look. So my wife and I search a little more on Cars.com and we see another Escalade (2011 Cadillac Escalade for $56,900) at Jim Coleman's as well. We had decided this was the one we would probably look to buy. So we go to the dealer ship in the morning and I guess Matt could tell I was who he talked to the night before because he came out and called me by name. My wife and I tell him there is another Escalade that we may want to take a look at and Matt said no problem they are right next to each other. So he gets the keys and we start comparing the two. Now this is the part that will amaze you. Thru out the conversation Matt is really pushing the CHEAPER vehicle. I have never seen a Car Salesman try to sell a cheaper vehicle. Now Matt was telling the truth the 2008 was very clean, one owner who had purchased and serviced the car at the same dealership. Matt said that he wants to do the right thing for his clients. That is an awesome and RARE attribute in a Car salesman. So I decided to get the 2008. Now as we are really checking out the truck we noticed that the steering wheel warmer wasn't working and there was a missing center piece. Matt immediately said he would take care of those items and I didn't even have to ask. Normally when you go to a dealership to buy a car you have to put your game face on and be defensive. Not with Matt. He made my wife and I feel at ease. He told us about his family and their recent experience in buying a Cadillac of their own. I must say that I am impressed with Matt and Jim Coleman Dealership. So those of you who are looking to buy your next car I strongly suggest you go to Jim Coleman Cadillac Dealership in Bethesda and ask for Matt Spencer and I assure you that you will have a pleasant experience as I did. More

I found Nana , the salesman, to be both patient as wellknowledgeable about the SRX that i purchased..He went over all details as we were going on the test drive as well as again when , 30 days later, wellknowledgeable about the SRX that i purchased..He went over all details as we were going on the test drive as well as again when , 30 days later, I actually purchased the car. I looked hard for competing prices and found the dealership to be very fair. the actual closing process was very pleasant and efficient... easier in some ways than buying steaks to take to my mother in laws.. in closing, Stewart was very helpful.. I am NOT easy to please More

Traveled over 200 miles on the promise that I would be Traveled over 200 miles on the promise that I would be taken care of. Was looking for a wonderful cts v wagon for my 50th. Michael Jaffe and his s Traveled over 200 miles on the promise that I would be taken care of. Was looking for a wonderful cts v wagon for my 50th. Michael Jaffe and his staff gave me rock star treatment. Helpful, honest, and professonal, they have a client for life. Loving my car, and telling my Philly friends it worth the drive. Thank you Jim Coleman Cadillac. C. Schmidt More

I saw a brand new Cadillac XTS with the equipment and color I wanted on the internet. Rather than go through the internet sales department I called and asked to speak to a salesman. The salesman told me color I wanted on the internet. Rather than go through the internet sales department I called and asked to speak to a salesman. The salesman told me the car was available and that he would hold it until I got there. This was about 1pm when I called. I got to the dealership at 2:30pm and took the car for a test drive. Michael, the salesman went over the particulars of the car with me and about 4pm we started to negotiate a deal. The salesman was very knowledgeable of his product and treated me with the utmost respect and courtesy. The same was true of the Sales manager and Finance manager. I wound up buying the car and driving it home by 6pm. This is the second Cadillac I bought from Jim Coleman. Would I buy another one there ----- You bet I would. More

This is the second Cadillac my wife and I have purchased or leased from this dealership, specifically from Matt Spencer. Mr. Spencer is personable, considerate, and courteous, as well as knowledgable and a or leased from this dealership, specifically from Matt Spencer. Mr. Spencer is personable, considerate, and courteous, as well as knowledgable and attentive to detail. He makes the automobile purchasing/leasing experience far superior to my experience at many other dealerships. I would strongly recommend Mr. Spencer to others who are considering purchasing or leasing an automobile. More