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Jim Coleman Cadillac

Bethesda, MD

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73 Reviews
Welcome to Jim Coleman Cadillac !!! Bethesda's New & Pre-Owned Car Dealer serving Alexandria VA, Chantilly VA, Silver Spring MD, and Washington DC. Your local New & Used Car Superstore with a personalized luxury experience. Open 7 days a week, reach us at 301-469-6600,located right next to Montgomery Mall.
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10400 Auto Park Ave.

Bethesda, MD

20817

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Showing 73 reviews

January 20, 2016

If you are in the market for a car, go see Matt Spencer Matt followed up on my wife's inquiry from the internet and was very helpful in showing us several new models. He explained the features of each and l More

by bjedwards
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Spencer, Stewart Mallon
Jan 22, 2016 -

Jim Coleman Cadillac responded

Congratulations on your new car! It’s encouraging to know that Matt was able to show you dedicated and personalized service. Thank you for taking the time to write this outstanding review. We look very forward to seeing you again in the future! Best, Tim Ralston | General Sales Manager | tralston@jimcolemanauto.com

November 23, 2015

Glen Price Our experience with Glen Price was nothing short of outstanding!!! He was patient, kind, and what I like most, "he is a Christian!" He delivered More

by Nia
Recommend Dealer
Yes
Employees Worked With
Mr. Glen Price (salesman) and Stephon (finance)
Nov 26, 2015 -

Jim Coleman Cadillac responded

Nia, it was a pleasure to read about your car buying experience at Jim Coleman Cadillac. Congratulations on your car! It's delightful to know that Glen was able to provide you with such a memorable and outstanding experience. Thank you for taking the time to write this outstanding review. It's fantastic that we have earned your trust and business; we look forward to seeing you again in the future! Warm regards, Tim Ralston | General Sales Manager | tralston@jimcolemanauto.com

October 28, 2015

Worked with a Great Sales Representative - Matt Spencer Matt followed up on my inquiry from the internet and was very helpful with no pressure and honesty throughout. A great experience leasing a new car More

by dhallman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Spencer
Nov 15, 2015 -

Jim Coleman Cadillac responded

It was a pleasure to read about your car buying experience working with Matt. Congratulations on your new car! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look forward to seeing you again in the future! Warm regards, Tim Ralston | General Sales Manager | tralston@jimcolemanauto.com

September 04, 2015

My Brand New 2015 CTS Glen Price is a thorough, knowledgeable and careful salesman. Glen is polite, respectful; he sold me my 2009 Cadillac CTS. Next time I buy another c More

by E. Pearl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glen Price, Stewart Mallon, Michael Lee
Sep 08, 2015 -

Jim Coleman Cadillac responded

Thanks so much for the nice review! Glen is a key component of our team here at Jim Coleman Cadillac and he will be very happy to hear about your experience. We set high expectations for ourselves and the fact that we exceeded yours can only mean that we are approaching that goal. Please come back to see us if you need anything at all. Best, Tim Ralston | General Sales Manager | tralston@jimcolemanauto.com

June 16, 2015

Leased a new 2015 SRX The lease experience was seamless. Excellent customer friendliness and a high display of professionalism. The salesperson was quite patient and answer More

by Ayo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glenn Price.
Jun 17, 2015 -

Jim Coleman Cadillac responded

Ayo, Thank you for your review. It is imperative to us that we make the car-leasing experience seamless and efficient and I'm very pleased that you were able to perceive that. We appreciate your business and look forward to working with you again in the future. Tim Ralston | General Sales Manager | tralston@jimcolemanauto.com

January 29, 2015

Bought a new 2015 SRX Jim Coleman did a great job with getting me and my wife into a new 2015 SRX. Particularly, their customer service was top notch and what you'd expect More

by TwoSRXinMD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Ralston, Glenn Price
December 21, 2014

Great Experience Buying a new car at Jim Coleman Cadillac I visited Jim Coleman Cadillac with my 82 year old dad yesterday to purchase a new ATS and was really pleased with the outstanding service from the sa More

by Molly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Mallon
Dec 23, 2014 -

Jim Coleman Cadillac responded

Thank you for taking time to write us this wonderful feedback! One of our top priorities is to understand the needs of our customers, making it easy and pressure free car buying process. Richard is a great asset of our team and his consistent professionalism, honesty, dedication and integrity makes each and every customer he dealt with leave the dealership confident that they made the right decision. I am extremely happy that you are one of them. Congratulations on your new vehicle and we look forward to seeing you again! Tim Ralston | General Sales Manager | tralston@jimcolemanauto.com 

November 17, 2014

BUYER BEWARE!!! New car deal disaster, I was helping my wife purchase a new car. The deal was complete and ready to sign papers with the agreement of keeping the pay More

by david.miller.71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tim Ralston
October 04, 2014

2015 escalade Michael jaffe is a excellent sales person. He provided a great service this is my third escalade from him. Great experience.....after sales service is More

by Kamal Shah
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael jaffe
Oct 06, 2014 -

Jim Coleman Cadillac responded

Kamal, you have been doing business with Michael and our dealership for years and your review about us is truly appreciated. Enjoy your new 2015 Escalade that you recently purchased and we will continue the great service that you have been used to for years. Take care and happy trails. Tim Ralston | General Sales Manager | tralston@jimcolemanauto.com

August 27, 2014

Michael Jaffe and other staff at Jim Coleman Cadillac I walked into the Jim Coleman Cadillac dealership a couple of days ago because of an advertisement for a $0 dollar down lease on a 2014 ATS but what I More

by Tom Spangler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
michael jaffe
Aug 28, 2014 -

Jim Coleman Cadillac responded

Tom, hello and thank you for this fantastic review! Family is just what you are and we are very happy that you feel that way. That is what we value and we make every effort to make our customers feel that way. We are thrilled that Michael was able to take care of you. He is a great asset to our team and we appreciate him providing you with the service that you deserve. We look forward to the opportunity to see and service you in the future! Tim Ralston | General Sales Manager | tralston@jimcolemanauto.com

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