Jim Click Nissan

Service Price Gouging Had a Check Engine Light on my Nissan Sentra. Service department called with a $2K estimate to replace Cat ($1700) and Air Intake Hose ($300). About h Had a Check Engine Light on my Nissan Sentra. Service department called with a $2K estimate to replace Cat ($1700) and Air Intake Hose ($300). About had a stroke! Called another shop and was quoted $420. Took it to them. They called me 3-hours later, "It's ready to be picked up." The bill was $415, including tax. What makes the dealer think their work is worth and extra $1600? This was my first experience with Jim Click Nissan since I've only been in town a year. It will be my last. More

We were referred to this stealership by Costco for a cash purchase of a 2020 Rouge. Jim Click emailed me back right away to offer a $50 gift card just to come in and promised to give us the best price. They purchase of a 2020 Rouge. Jim Click emailed me back right away to offer a $50 gift card just to come in and promised to give us the best price. They scanned our licenses when we got there and we worked with a really nice guy Ralph and did two test drives and sat down to talk numbers. Numbers weren't anywhere near "best price" so we gave all our info again for the gift card and follow up and the salesman Ralph promised to get us a better price and get back to us. The next day we went to a different dealer and got a $2100 better cash price on same exact VIN car. I emailed Ralph this quote to match or beat and he responded with a new quote that was actually higher than his original high one? I emailed him back saying I think there was some mistake that offer was higher not lower and then never ever heard back. Whatever. We bought from the better priced dealer 2 days later, no issues. Fast forward a week, no info on that $50 gift card. I text and emailed Ralph asking for status, no response. So the next day I call the dealership and ask about my gift card, they say they will forward the request to the sales manager. 5 min later I get a call from Ralph, not happy I went over his head wanting my gift card. He claims I never gave him info or text or called or ever gave him a chance to beat the other deal. Then after I offered proof of calls and texts he said he didn't submit the gift card because we never gave info, even though we gave it twice. Total BS. I called the sales manager back and they seemed to side with him. Avoid this dealership at all cost! More

THIS PLACE IS A JOKE- FROM SALES TO SERVICE!! I knew buying here was a bad idea and I gave them a chance anyway! Shady practice in sales I kicked myself the second I finished up with my transactio I knew buying here was a bad idea and I gave them a chance anyway! Shady practice in sales I kicked myself the second I finished up with my transaction and service is a JOKE! Luis in service specifically. Took my car in for it's first oil change and to check on a vibration noise, this was on a Saturday. I was told it would be about 5pm before I got my car back. It's now Monday and I had to LYFT to work and I still haven't heard anything. I just left Luis a message letting him know when I was picking up my car today and magically I got a text saying he called me and text me at 12 Saturday and left a message. Those were both not true!! I will pay for my oil changes rather than go through the service department at Jim Click, FREE is not worth it!!! I don't appreciate anything about this place and I will warn everyone I meet! More

had decent experiences....until now Needed one thing- a hood latch cable replaced. Called to make an appointment and they insisted that I needed a $140 "diagnostic". I"m not mechanically Needed one thing- a hood latch cable replaced. Called to make an appointment and they insisted that I needed a $140 "diagnostic". I"m not mechanically inclined, but I told them I was able to diagnose the problem, b/c the thing snapped when I went to release the hood latch recently..seems pretty simple. They wouldn't make the appointment without stipulating the diagnostic had to be done. So now I'm done. Will not be returning. Could have been an easy customer service fix, but they were more worried about collecting their $140 B.S. fee. More

Don't buy a used car here! Jim Click sold me a used vehicle knowing it had a bad transmission. When I emailed Jim Click personally and informed him that there would be conseque Jim Click sold me a used vehicle knowing it had a bad transmission. When I emailed Jim Click personally and informed him that there would be consequences if he didn't make it right, his GM called and told me to bring the vehicle in - that is if it could make it to Arizona from my home in Nevada! After sputtering hundreds of miles with a broken transmission, we finally made it to the dealership where we were offered to trade it for another vehicle - that is if we paid hundreds of dollars more. With our backs against the wall - and no transportation to get back to Nevada, we were blackmailed into accepting their offer. Now, were stuck with a vehicle that - according to Carfax - had been in an accident which resulted in a bent frame which is why the wheels won't stay in alignment. That's not all! Before we could leave the dealership with this horrendous trade, we were forced to sign a letter stating that there was NOTHING wrong with our original vehicle - even though they had to tow it to a junk yard! More