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Jim Click Nissan

Tucson, AZ

3.5
52 Reviews

800 W Auto Mall Dr

Tucson, AZ

85705

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Showing 52 reviews

November 01, 2023

Vanessa Pain is highly recommended and I’m very happy with my new kicks. She was attentive and helpful. Overall excellent service! Thanks Vanessa. More

by sbmalin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vanessa Pain
November 01, 2023

Purchased a Nissan rogue at 2. 9% interest which is unheard of right now. Very happy with my new car. Vanessa Pain helped me get exactly what I wanted at the price and interest rate More

by Guadalupe00012
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vanessa Pain
November 01, 2023

The entire staff here is so pleasant to work with. I was able to lease a Sentra back in 2020 with the rep Venessa Payne and she made each step easy and stress-free. I came back this year 2023 and was More

by DahliaTucson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Venessa Payne
September 22, 2023

Dropped my car off yesterday to get repaired. I was texted a number so I can stay in contact. I texted this morning - no answer all day. I tried to call that number- not a good number. I tried to More

by Bob
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex Pflug
September 15, 2023

Sales associate Venessa Pain was the reason we just purchased a new vehicle, she really earned the sale. Because of inventory shortages, for several months she maintained contact with me and notified More

by Allen
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Venessa Pain
August 20, 2023

This afternoon I walked into Jim Click Ford on 22nd and Wilmot. I had been shopping around for the right truck for my wife, (she loves trucks) since at the end of this month we will be celebrating our 2nd More

by c.vinueza
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Mooney, Alex Pflug
March 22, 2023

I need the oversold maintenance for life, and it has three recalls! and no spot available for over a year!! insane!! open a shop that does nothing but oil changes, that would be nice. oh, I forgot COVID More

by michael a
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
no name no call
Mar 22, 2023 -

michael a responded

What is the hold up?

October 05, 2022

I wouldn’t recommend anybody do business with these people. They will not provide honest customer service. If you see this go read the google reviews. If that isn’t enough look up the BBB reviews. Unbe More

by rogandrews
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Vanessa Pain
September 11, 2022

Clicking and popping in the front end of my brand new nissan altima, and broken weld on the passenger door. Nissan had it for 1 day shy if a month. Pick up the car and they put some sort of caulking in t More

by meilindagarcia
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shane Crist
August 18, 2022

I have been going there since 2005 with every nissan I bought, but something has changed. No more smiles or greetings, they act like they hate their job and the people that come in. All the time I have g More

by ljmelser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
service dept employees
Aug 23, 2022 -

Jim Click Nissan responded

Hi ljmelser, My team and I work very hard to ensure our customer's have the best experience possible with us and I would like to discuss you experience to see how we can make improvements. I would have called you directly, but we don't have any record of your visit under the name you used to leave your review. When you have a moment would you mind calling me directly? Thanks in advance for your help and I look forward to speaking with you. Thanks! Shane Crist, Service Manager, Jim Click Nissan, scrist@jimclick.com, 520-884-4160.

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