Jim Click Jeep
Tucson, AZ
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Great salesperson, love the Renegade! Brittney Orozco was an awesome salesperson. Very friendly and kind and worked hard for us. The dealership was clean and pleasant and since we had to s Brittney Orozco was an awesome salesperson. Very friendly and kind and worked hard for us. The dealership was clean and pleasant and since we had to spend much of the day there that was important. Brittney found us just the right vehicle. We did a trade in and I was not completely happy with the trade amount. They did adjust it twice and got to it an acceptable rate, but still could have been better. Overall... very decent experience and Brittney was awesome! Also enjoyed dealing with our Finance person, however, I cannot remember his name! He was funny and fast.... both appreciated! More
Outstadning service Hello, Antonio "Juan" Salazar is by far the best sales man I mean this by he did not pressure me to buy anything he just talked and discussed each c Hello, Antonio "Juan" Salazar is by far the best sales man I mean this by he did not pressure me to buy anything he just talked and discussed each car/ jeep I wanted. He is not make me feel pressured one bit. He encouraged me to look at more than one vehicle to ensure the one I wanted. He easily could have stated that I needed to hurry because I was taking awhile to make decision which means less sales for that day but instead he helped me the whole way, until the end. He is a personal person that would be willing to spend the whole say sale one person a car that is the right than trying to just make the money max. I would recommend him to everyone. THANK YOU More
17 wrangler sport 4 door My wife and I had a 7+ year relationship with Larry H Miller so when we decided to trade in our grand Cherokee that was our first stop. After a poor My wife and I had a 7+ year relationship with Larry H Miller so when we decided to trade in our grand Cherokee that was our first stop. After a poor experience I decided to go to Jim Click jeep and have zero regrets. I got there as they opened and was greeted by their sales manager Richard. Every part of the buying experience was flawless. I brought our Cherokee back later in the day and was introduced to Ash who assisted in the sale. I can't say enough about their willingness to make me happy and get exactly what I was looking for. let's face it, buying a car is never something anyone looks forward to but being about the 10th new car I've bought I have to say this was the best and I have Ash and Richard to thank for it. I'm looking forward to working with them moving forward as well as the service team. More
Excellent service Excellent customer service made purchasing a wonderful experience. My wife picked out a fun ride and was excited to get it home. The staff offered her Excellent customer service made purchasing a wonderful experience. My wife picked out a fun ride and was excited to get it home. The staff offered her a great price and got us out the door quick so she could start enjoying it. We are customers for life. More
Great customer service Had a very good experience dealingvwith Tony in the service department. He was very informative and efficient. Ash in sales went over and above to hel Had a very good experience dealingvwith Tony in the service department. He was very informative and efficient. Ash in sales went over and above to help me out while my car was in the shop. More
Highly recommend. If you're in the market for a car come in and ask for Ash. You will not regret it! He is top notch. He listens to his customers and goes the extra mil If you're in the market for a car come in and ask for Ash. You will not regret it! He is top notch. He listens to his customers and goes the extra mile!! Loving my new car!! Thanks again, Ash!! More
feeling ripped off I recently took my 2007 Chrysler Pacifica in to fix a problem I was having. The problem was getting gas into the tank and the gauge telling me the tan I recently took my 2007 Chrysler Pacifica in to fix a problem I was having. The problem was getting gas into the tank and the gauge telling me the tank was empty when there was better than half a tank. FIRST visit I was told the problem was the fuel pump because that is where the fuel level sensor was located. So the fuel pump was replaced at a cost of over 400.00. picked up the car , stopped to put gas in the tank and it wouldn't accept the gas. So in for the SECOND visit. This time I was informed the the problem was the tank itself. So 880.00 dollars later I pick up the car and was told the problem was fixed. Well that didn't fix the problem either. Still couldn't get gas into the tank and the guage still dropped to empty when there was better than half a tank. So back into the shop for the THIRD Time for the same problem. I have now spent over a thousand dollars without a solution. I am then informed that there is a second fuel pump that needs replaced at a cost of 435.00. So Now I have paid out over 1600.00 but the problem was finally fixed. My problem with all of this is why wasn't that second fuel pump checked before the new fuel tank was installed and why the new fuel tank wouldn't let fuel in the same way that the old tank did. Payed out 880.00 for the new tank and still had the same problem that your shop said would be fixed with that new tank. The new tank didn't fix the problem but that second fuel pump fixed the entire problem. I feel that I was taken advantage of and charged for parts and work that were not needed. I will never take my car to your shop again. More
Good experience! We bought a Jeep Grand Cherokee this week and had a very good experience. Khelil Abida was great to work with - he spent a significant amount of time We bought a Jeep Grand Cherokee this week and had a very good experience. Khelil Abida was great to work with - he spent a significant amount of time helping us choose from several models and made efforts to make sure we were comfortable with the process every step of the way. Would be happy to do further business with Khelil and will be recommending to friends. More
Incredible experience Easy experience from start to finish Khalil was an excellent and knowledgeable salesman and could not ask for a nicer General Manager in Ted Finance Easy experience from start to finish Khalil was an excellent and knowledgeable salesman and could not ask for a nicer General Manager in Ted Finance experience was quick and easy with Kevin More
Great customer service! Ask for Tony at Jim Click Jeep! We bought a Lexus IS from Jim Click Jeep. Tony Valerio helped us find exactly what we were looking for. We are so happy with our purchase and the awes We bought a Lexus IS from Jim Click Jeep. Tony Valerio helped us find exactly what we were looking for. We are so happy with our purchase and the awesome customer service! We plan to purchase our future vehicles from him! More