
Jim Click Jeep
Tucson, AZ
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As a first time buyer Gustavo Esparza and Edgar Garcia made my experience quick and simple. They were very knowledgeable and found exactly what I was looking for. They were determined to work with my inte made my experience quick and simple. They were very knowledgeable and found exactly what I was looking for. They were determined to work with my interest rate and monthly payment and made it happen. Thank you for the great customer service! More
Highly recommend. .. so far customer service, communication and patience has been great with Gustavo Esparza from Jim Click Jeep very professional and helpful, he is do .. so far customer service, communication and patience has been great with Gustavo Esparza from Jim Click Jeep very professional and helpful, he is doing everything he can to help us with a new purchase not only for my daughter but for my husband and I as well. More
Gustavo Esparza our car sales man was great, easy to work with and extremely helpful. Getting my son into his new vehicle was fast and easy. Thanks Jim Click with and extremely helpful. Getting my son into his new vehicle was fast and easy. Thanks Jim Click More
I am new to the area and went to Jim Click Jeep last week fearing the worst was a noise I was hearing in my jeep trail hawk. Fortunately a family member had steered me this direction indicating a dealership fearing the worst was a noise I was hearing in my jeep trail hawk. Fortunately a family member had steered me this direction indicating a dealership was terrific and specifically their experience with a service rep there, Rebecca, had been exceptional. Everything they said was more than true, not only did Rebecca take the time with me do you understand what my concerns were, but she further verified that a technician would do a cold start in order to hear what I was hearing the following day. In the end my diagnosis for the car was way simpler than I had anticipated, which in itself is a wonderful thing, but probably more importantly I now have found a very trusted individual that I will seek out in the future for all of my jeep service needs. Thank you Rebecca for listening to me and then making my day with the final resolve. More
We have just moved to Tucson and wanted to call out how great Rebecca in the service dept took care of our Jeep Gladiator! We were impressed with how easy it is to get a hold of Rebecca, and how quickly sh great Rebecca in the service dept took care of our Jeep Gladiator! We were impressed with how easy it is to get a hold of Rebecca, and how quickly she responded to our questions. We thought our previous dealership in Ca was on their game but having now met Rebecca we think we have the best service rep in the Jeep service family. Thank you Jim Click for hiring the best and supporting them well to do a great job. More
Khelil Abida with Jim Click Jeep, Its a great sales representative for JIm Click. Great customer service and follow ups. Jim Click haves a great asset with Khelil. Communications is the best i ever representative for JIm Click. Great customer service and follow ups. Jim Click haves a great asset with Khelil. Communications is the best i ever had in many years, been a business owner, communication is priceless. Good job and over the scale service and expertise. Thank you Mr.Khelil. More
Made an appointment over a week in advance and got there at 7:30 am from 25 miles away only to be informed that it could be 3-4 days before the backed up technician could look at it. Advisor said I'd have t at 7:30 am from 25 miles away only to be informed that it could be 3-4 days before the backed up technician could look at it. Advisor said I'd have to pay even if they didn't find why my lights and AC would go out while driving. 114° today and I'm disabled. Why in heck would you make an appointment with this kind of treatment? More
They fell all over theyselves selling me my jeep. They sold me a Maintenance For Life program for $995.00. Two years later, I moved to South Dakota, and when I tried to get Service, the local Jeep dealer sold me a Maintenance For Life program for $995.00. Two years later, I moved to South Dakota, and when I tried to get Service, the local Jeep dealer said there was no record of that vehicle having the plan. When I called JIM CLICK I was told I never paid for the service. I even provided the "Coupon Book ID" number. They just cut me short and said "You didn't pay for it". They also said that was not a Jeep program, but was a dealership thing, only good in Tucson in their shop. The salesman never pointed that out to me when convincing me to get the plan. I dont reccomend anyone do business with them. More
Great experience that me and my fiancée had with Arturo. Bought our new car here after a bad experience we had at a different dealership. Thank you Jim Click. Bought our new car here after a bad experience we had at a different dealership. Thank you Jim Click. More