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Jim Click Hyundai Auto Mall

Tucson, AZ

3.1
381 Reviews

700 W Auto Mall Dr

Tucson, AZ

85705

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Showing 381 reviews

March 15, 2024

I want to give a zero star but as there are no zero stars I had give 1 star for their poor and negligence service department services. I took my car on Friday last week for my splash shield and as per the se More

by vasubali781
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
JR/Danny
February 18, 2024

Tried to schedule my "oil change for life" oil change and they cant get me in for 3 months!!!!! I called back and offered to pay out of picket for oil change and they could get me in immediately! Never buy f More

by Gkmaple
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Phone scheduling
Feb 18, 2024 -

Gkmaple responded

Tried to schedule my "oil change for life" oil change and they cant get me in for 3 months!!!!! I called back and offered to pay out of picket for oil change and they could get me in immediately! Never buy from these guys.

November 02, 2023

I know it's been under construction for at least a year or more but to have to go thru another year or more...they need to make some changes in their service department. First of all, I'm sure Jim Click co More

by ot23psalm
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Russ
July 29, 2023

Tried to schedule an oil change on their app. None are available for abt 3 mths! I had tried a different Jim Click Hyundai dealership previously. It required 2 mths for the appointment. With More

by stevefay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I wasn't told a name.
July 05, 2023

Almost three hours to simply purchase a pre negotiated deal was completely unacceptable. The sales manager and finance manager were both rude. I almost walked out twice due to the delay tactic. Find anoth More

by Mike C
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sales manager and finance manager
June 14, 2023

Thank you to Rohit and service manager for their friendly and very helpful assistance yesterday. I stopped by without an appointment seeking some help with resetting service maintenance reminder (via Bluelin More

by Fran
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Rohit and service manager
June 08, 2023

I just want to give a shout out to Rohit Bamba. He is the best car salesman I've ever met! My husband and I have been looking for a reliable and affordable car and Rohit took us to the best on th More

by llummus
Recommend Dealer
Yes
Employees Worked With
Rohit Bamba
September 10, 2021

We took our Hyundai in a local shop for AC repair. After 3 visits back to them it still didn't work. They recommended Jim Click Hyundai at the Auto Mall. We took it there and they pinpointed the problem. B More

by keyko_man
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky
Sep 14, 2021 -

Jim Click Hyundai Auto Mall responded

Hi, we're so happy we were able to help you out! We are always more than happy to assist you if anything else comes up. Take care! Eric Salazar, Service Manager, Jim Click Hyundai Auto Mall, esalazar@jimclick.com, 520-407-4860.

June 28, 2019

Great dealership and service center My family just wanted to show our appreciation for how great the Hyundai company has been to our family for more than a decade.  We want to espec More

by Qualls77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott, Lee
August 11, 2018

Consistent Superior Service at Click Hyundai I have been coming to Click Hyundai for service on my 2013 Sonata since June 2012. The work is done quickly, fairly and efficiently, by people who ar More

by georgio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott and Eric
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