Jim Click Hyundai Auto Mall Tucson

HAPPY CUSTOMER Great staff, everyone was friendly and helpful! They helped me and answered many questions I had before I made decision on my purchase. The dealershi Great staff, everyone was friendly and helpful! They helped me and answered many questions I had before I made decision on my purchase. The dealership was immaculate. Thanks for all your help! I will be back to purchase another Hyundai for my daughter! More

Happy Customer Please use my comments from the previous screen to fill this space. As far as Hyundai, the car is wonderful and fulfills all our wishes. Please use my comments from the previous screen to fill this space. As far as Hyundai, the car is wonderful and fulfills all our wishes. More

2017 Elantra Lease Everything was awesome from the moment we entered the dealership. The only reason we marked less than excellent for a score was due to the pricing. We Everything was awesome from the moment we entered the dealership. The only reason we marked less than excellent for a score was due to the pricing. We paid quite a bit more than was listed on the windshield. They said it was a different price for leasing. More

Hyundai Ioniq So far I love this car and am very happy with our decision to get it. I took my first road trip last week and averaged over 50 mpg. Awesome! So far I love this car and am very happy with our decision to get it. I took my first road trip last week and averaged over 50 mpg. Awesome! More

poor service It took 5 visits and a total of 11 days for the service department to fix my a/c. The first 3 visits I was treated like a was wasting their time. The It took 5 visits and a total of 11 days for the service department to fix my a/c. The first 3 visits I was treated like a was wasting their time. The service advisor Janelle was very discourteous and unprofessional. They did find the Freon low by almost 30% on the 3rd visit. So they realized I wasn't wasting their time. But this didn't fix the problem. The 4th visit the vehicle was in the shop for 5 days. They first stated the a/c was fine but I showed a video i took of the a/c thermometer showing the 40-65 degree fluctuation. I went on a test drive with the advisor, John, and the a/c showed the unusual fluctuation. They replaced 3 different parts in the a/c and the 3rd part fixed the problem, so they thought. When I picked up the vehicle I told the advisor that the a/c problem is a common problem with this model car and told him the issue was the thermistor. This part wasn't one of the 3 parts that were changed. It took me 2 mins online to find the cause of the problem. I took the vehicle home and the problem was still occurring. I had also contacted another dealership and asked them what the issue could be and they said it could be the thermistor, which is something easily tested. I took the car back in, 5th visit, and I was advised later in the day that the thermistor was defective. It was replaced. I picked up my vehicle a few days later, today, when it was ready. I hope it is fixed. Time will tell. The advisor I worked with the last two visits, John, was very courteous and professional. I'm not sure why the thermistor wasn't checked the first time the vehicle was in there for the a/c issue its obviously a common problem and the other dealership knew it could be the problem. More

Would recommend! Excellent service, kind employees, lovely atmosphere! I would tell anyone looking for a vehicle to come here. All in all a fantastic experience! Great Excellent service, kind employees, lovely atmosphere! I would tell anyone looking for a vehicle to come here. All in all a fantastic experience! Great Job! More

First car experience Was greeted when I walked in, informed about the car I wanted to purchase and walked out with my dream car. And the financial guy helped us figure out Was greeted when I walked in, informed about the car I wanted to purchase and walked out with my dream car. And the financial guy helped us figure out my monthly payments. Thank you! More

Na Luis was very informative about our new suv. We were very happy with the way he treated us we would recommend him to our friends. Luis was very informative about our new suv. We were very happy with the way he treated us we would recommend him to our friends. More

Cheryl V Did not even have time to look around before being approached. Very friendly but aggressive at times. Service is great. This is my 6th Hyundai and I l Did not even have time to look around before being approached. Very friendly but aggressive at times. Service is great. This is my 6th Hyundai and I love them. More

Accommodating This dealership was very accommodating to my needs and budget requirements. I felt no pressure and felt I had good input and the deal made was very s This dealership was very accommodating to my needs and budget requirements. I felt no pressure and felt I had good input and the deal made was very satisfactory. More