Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jim Click Ford East Tucson
Tucson, AZ
84 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 84 reviews
December 24, 2022
Worked with Salesperson Clarissa who was extremely professional and very helpful during the entire process. She always followed up to ensure everything was right. She did a fantastic job. professional and very helpful during the entire process. She always followed up to ensure everything was right. She did a fantastic job. More
by Vachonrp
Employees Worked With
Clarissa, Salesperson and Bill the Financial Manager
October 20, 2022
Great team! My salesman was Marcos Fimbres. The sales manager Edwin, was so helpful. Bill in finance was friendly and accomodating. I had such a great experience My salesman was Marcos Fimbres. The sales manager Edwin, was so helpful. Bill in finance was friendly and accomodating. I had such a great experience and highly recommend this car purchasing "dream team", these 3 employees are an asset to the Jim Click team, and deserve accolades for a job will done! More
by ChristyK
Employees Worked With
Marcos Fimbres, Edwin, Bill
June 24, 2022
So disappointed and frustrated with the service I received. Advisor telling me my car needed more repairs. After all repairs paid for the water pump went out. That is why I made the appt in the fi received. Advisor telling me my car needed more repairs. After all repairs paid for the water pump went out. That is why I made the appt in the first place. When it was diagnosed I was told it wasn't the pump. I was sold labor and parts that were not even needed. Within two days I had to pay for a tow back to dealership. Apparently, water is now in the engine. And my car is still there., needing a new engine because they didn't replace the water pump in the first place More
by pvelez3258
Employees Worked With
My advisor
June 09, 2022
Test drove a Maverick. Wanted to purchase at list, but was then told there was a 7k premium add on, plus dealer add ons that would increase the price even more. None of thi Wanted to purchase at list, but was then told there was a 7k premium add on, plus dealer add ons that would increase the price even more. None of this was disclosed before test drive and no dealer add on sticker was on or in vehicle. I clearly asked if the car was 24,xxx and was told yes before wasting the time test driving. Beware of current business practices. There are too many nice dealers we found after to play this sleazy game with Jim Click Ford. More
by Rebrancheau
Employees Worked With
New car sales
April 23, 2022
Traveling home to Albuquerque when my new 2022 F-150 rear window stuck in down position. Drove to Jim Click Ford at 22/Wilmot on a Saturday. Was informed of no technician on duty but maintenance foreman/supe window stuck in down position. Drove to Jim Click Ford at 22/Wilmot on a Saturday. Was informed of no technician on duty but maintenance foreman/supervisor (Rueben) said he’d take it in back & see if he could at least get the window up. He & crew did get window up. We are so thankful to Rueben’s immediate response of trying to help us. What a wonderful experience at Jim Click Ford in Tucson. Thank you More
by lmiles5656
Employees Worked With
Rueben
April 17, 2022
I recently purchased a car at Jim Click and I was happy with how I was treated, e.g., the staff were friendly, patient, and answered my questions very well. I've had my car serviced at this location for m with how I was treated, e.g., the staff were friendly, patient, and answered my questions very well. I've had my car serviced at this location for many years. More
by bgreg8
Employees Worked With
Chris Bouker, Vince
March 30, 2022
My last visit to the service department was successful. The problems I had previously were solved thanks to Jason and Patrick. With some communication and patience, it all turned out. Thank you The problems I had previously were solved thanks to Jason and Patrick. With some communication and patience, it all turned out. Thank you More
by velcarjr
Employees Worked With
Jason Davis and Patrick Finn
March 04, 2022
Service department tried to take advantage. Said my prime warranty did not cover fuel door opening. Told me it would cost $400. Said nope. Called back said they could do it. For $250. Said nope Said my prime warranty did not cover fuel door opening. Told me it would cost $400. Said nope. Called back said they could do it. For $250. Said nope. Went home. Looked on you tube. Fixed it in less than 15 minutes. Common problem with Fords. Understand they have to make money but this is ridiculous. More
by Harleyden93
Employees Worked With
Service department
February 25, 2022
I purchased a 2021 F150 Roush. Had a recall and they claim parts are on order. I was given an estimate of one month to see it again. I only have 1300 miles on it. If I could r Had a recall and they claim parts are on order. I was given an estimate of one month to see it again. I only have 1300 miles on it. If I could rate it lower, I would. If service would have listened to me the first week I bought it, maybe things could have a better result. Last Ford. Mr Click, give me a call! More
by velcarjr
Employees Worked With
Man no longer works for Ford. I now have Patrick
