Jim Click Ford East Tucson

Dealership is awesome! I came into dealership with a problem with a vehicle while visiting relatives in tucson from Illinois. Mark Dluehosh a service representive took t I came into dealership with a problem with a vehicle while visiting relatives in tucson from Illinois. Mark Dluehosh a service representive took the time to listen to the problem, he made sure to get the vehicle looked at, when diagnosed he sat down with me explaining the problem, and continuing forward the mechanic was fixing and mark was keeping me informed along the way while finishing earlier than he and I expected. Made it home safely because of Mark and Anthony and an unknown mechanic. {my next review is about Anthony} Thank you, and I will be back again even just as to say hi. Thank you! Steve and Pam More

This review is about Anthony Sherrill. I met Anthony with his kindness from the first moment I was walking through the showroom. I explained a problem we were having with a current vehi I met Anthony with his kindness from the first moment I was walking through the showroom. I explained a problem we were having with a current vehicle. He showed me what he had on hand for inventory, took the time to go over that with my wife and I. We were trying to get back to our home as soon as we could. If anybody wants somebody to care for your needs and make you feel welcome this is your guy. I hope to remain in contact with him in future and do future business together. Jim click you have a very good guy here. thank you Anthony for everything and we will be in touch. More

Sorry I need to give them even one star. The maintenance for life,oil change and tire rotation is a joke. We purchased from them a few years ago, this $1000. deal was slipped in during the The maintenance for life,oil change and tire rotation is a joke. We purchased from them a few years ago, this $1000. deal was slipped in during the sale. We live nearly 5 hours from Tucson, the times we have had this done were extremely long, once the tires were not even rotated when we were told they had been. Good truck, HORRID Dealership. The sales person had us so worn down during our hours long, cash purchase we were exhausted. It takes weeks to get in for this service. Being from out of state we were told we would pay NM sales tax, they did not mention the city tax we would be charged since we were buying in Tucson. Buyer beware! More

Craig an Eric are helpful and friendly people. I went there to look at a 2005 Thunderbird that I saw online. There was no pressure. Eric spent loads of time helping take off the removable hardtop I went there to look at a 2005 Thunderbird that I saw online. There was no pressure. Eric spent loads of time helping take off the removable hardtop to check the condition of the soft top. There were no dealer ad ons or unnecessary services. The service department had performed thousands of dollars worth of work getting it ready for s@le. Everything was terrific. More

Dealing with Craig Zingg and Bill Paschen was an absolute pleasure, it's too bad I won't be needing a new truck for a long time, I would recommend Jim Click Ford to anyone. pleasure, it's too bad I won't be needing a new truck for a long time, I would recommend Jim Click Ford to anyone. More

Great dealership. Really helped out with our decision and gave us ample time to think Really helped out with our decision and gave us ample time to think More

Marcos is a pleasure and bright spot of sunshine to deal with amongst the jungle of sales people with amongst the jungle of sales people More

Getting our new Ford Mustang Mach-E was a process. We ordered online, as instructed, on January 8, 2022. We followed online as the car was built and shipped. Then, delay after delay with no explanatio We ordered online, as instructed, on January 8, 2022. We followed online as the car was built and shipped. Then, delay after delay with no explanation. In September, we got word that our car was a total loss in a railway incident. The sales manager tried tracking down a replacement and managed to find one that someone ordered, then cancelled the order. It became ours. Instead of a 2022, we ended up with a 2023 model, but identical to the one we originally ordered. The sales person, general manager, and sales manager went out of their way to make this happen and give us the best possible deal and outcome. It took 155 days to finally take possession, but we love our new Mach-E! More

Maintenance for life dept makes excuses for not doing complete service as promised. Can't rotate ties because of lug nuts??? But, Upsells services i need to pay for. Get me outta here! First appt.in the complete service as promised. Can't rotate ties because of lug nuts??? But, Upsells services i need to pay for. Get me outta here! First appt.in the morning and I'm still here 2 hour later. All they did was oil change. They are putting my car back together with zip ties. I'm not getting any service done here. More

Marcos was great appreciate all his help in the purchase of my new car. Thank you. of my new car. Thank you. More