Jim Causley Buick GMC

Satisfied Customer Purchase of a new vehicle went very smoothly. We have recommended many friends and family to this dealership and specifically Willard Shell and will Purchase of a new vehicle went very smoothly. We have recommended many friends and family to this dealership and specifically Willard Shell and will continue to do so. I am really enjoying my new Buick Encore, a perfect fit. More

Very enjoyable Felt Relaxed not Pressured and Salesman ( Will ) answered all questions we asked .Showed us how to operate new Buick, .showed us around the Dealershi Felt Relaxed not Pressured and Salesman ( Will ) answered all questions we asked .Showed us how to operate new Buick, .showed us around the Dealership Service area and lounge. Very clean and organized. Willlard Shell was very Knowledgeable and Honest, Very Very important to us.Thats why we Bought are car here. More

Differentiated This dealership is really on their game for both sales and service. Truly a team environment where employees cover each other and simply handle the c This dealership is really on their game for both sales and service. Truly a team environment where employees cover each other and simply handle the customer ensuring we're satisfied. Pretty amazing as this place seems to be selling and servicing a very large volume. Stands to reason. More

Good experiences Good communication with sales person Would contact again have dealt with dealer on other occasions. Worked well with customer. All questions answe Good communication with sales person Would contact again have dealt with dealer on other occasions. Worked well with customer. All questions answered welcoming dealership end More

Quick oil change and tire rotation. nice to wait in lounge my write up guy jason is the best. he got me in for an oil change...recommended a tire rotation. I didn't have to wait very long at all to get it al my write up guy jason is the best. he got me in for an oil change...recommended a tire rotation. I didn't have to wait very long at all to get it all done. love this place More

Service received The service was performed promptly and correctly. An oil change and tire rotation does not require a 25 word review. It just takes up space. The service was performed promptly and correctly. An oil change and tire rotation does not require a 25 word review. It just takes up space. More

purchase of car Was able to view and purchase a new pre-owned car from a very helpful salesperson. Would recommend to anyone to visit them if in need or looking for Was able to view and purchase a new pre-owned car from a very helpful salesperson. Would recommend to anyone to visit them if in need or looking for a purchase. More

Customer Loyalty My husband and I were very impressed with our salesman, Willard Shell. He made sure that we received the most value for our trade in. Insofar as the n My husband and I were very impressed with our salesman, Willard Shell. He made sure that we received the most value for our trade in. Insofar as the new lease, Causley gave us the tire warranty to retain our loyalty to his dealership. Our new vehicle was procured in Alpena, MI, showing us that Mr. Shell would go "the extra nine yards" to please us! He has since called us to make sure that we are very pleased with our new GMC Sierra! Thank you for excellent customer service and satisfaction. More

I Highly Recommend Jim Causley! I recently was referred to Willard Shell to purchase a 2016 Buick Cascada. Willard was very knowledgeable and helpful and made the whole experience a I recently was referred to Willard Shell to purchase a 2016 Buick Cascada. Willard was very knowledgeable and helpful and made the whole experience a pleasure. I would definitely refer my friends and family to Willard and to Jim Causley as I could be assured they would be treated very well. More

"Returning to Jim Causley Buick GMC" After back to back 36 month Ford F 150 leases, I was not satisfied with the lame approach Ford was offering on a new F 150 lease. I shopped the Dodge After back to back 36 month Ford F 150 leases, I was not satisfied with the lame approach Ford was offering on a new F 150 lease. I shopped the Dodge 1500 Hemi and was impressed when compared to the Ford 150. Then Sunday afternoon Truck browsing Jim Causley "WOW" "SIERRA"! The security gentleman Lee noticed how excited we were and offered to help us. John Shell was eager to make a deal but not pushy. I had not shopped Jim Causley in years, where have I been ?? Very satisfied Big Tom More