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Jim Causley Buick GMC

Clinton Twp, MI

4.5
523 Reviews
We appreciate you taking the time today to visit our website. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our website for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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38111 Southbound Gratiot Ave

Clinton Twp, MI

48036

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Showing 523 reviews

October 26, 2022

Very transparent dealership, knowledgeable staff. I was impressed with the dealer website, detailed price and actual pictures of vehicles. More

by Ronbo79
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Connor Causley
Oct 28, 2022 -

Jim Causley Buick GMC responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Jim Causley Buick GMC Team

August 16, 2022

Why dont you show price on your vehicles - Sounds like you are old school. I was a loyal customer - you just lost one. Make sure Rob sees this. This is why people love Carvana, Vroom and others. More

by lost customer
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rob Causley
Aug 18, 2022 -

Jim Causley Buick GMC responded

We appreciate your feedback regarding your recent experience. We don't want to lose a loyal customer or miss out on the opportunity to grow as a company. I'd like the chance to speak with you and hear your feedback regarding your visit. Please contact me at your earliest convenience. Sincerely, The Jim Causley Buick GMC Team

April 14, 2022

Loved the experience, our salesman, Jerry Bac, was excellent making sure we were happy with our purchase, no pressure. They had a good assortment to choose from and everyone was super friendly. I’ll b More

by Johnrooney1146
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry Bac. 5 star
Apr 15, 2022 -

Jim Causley Buick GMC responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, The Jim Causley Buick GMC Team

July 29, 2021

Recently visited Jim Causley Buick with my father; what a wonderful experience! My father and I were "welcomed" to Jim Causley Buick with smiles, how can we help, from the reception desk, to our sales asso More

by KC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Daly
Aug 03, 2021 -

Jim Causley Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Jim Causley Buick GMC Team

June 05, 2021

This dealerships has the best prices on used trucks. The price was so good that I drove 6 hours to get there. Mark made everything fast and easy. There was no hidden fees or surprises. This was one of the b More

by Tim
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark
Jun 09, 2021 -

Jim Causley Buick GMC responded

Tim, thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Sincerely, The Jim Causley Buick GMC Team

May 29, 2021

I've purchased or have leased as many as 40 vehicles in the last 30 years and feel that I can state unequivocally; my experience today was truly enjoyable! My chance encounter and meeting with Rob Causley More

by RNEEME
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willard Shell
Jun 04, 2021 -

Jim Causley Buick GMC responded

Thank you so much for the nice review, Robert! We really appreciate this feedback and we'll be certain to share your compliments with Rob, Willard, and the rest of the staff. We pride ourselves on offering high-quality customer service, and we're glad we were able to take care of you. It was our pleasure! Sincerely, The Jim Causley Buick GMC Team

January 01, 2021

I tried to purchase a vehicle from Jim Causley Buick GMC, but they don't want business. Neither the manager nor the salesperson responded to my e-mails after I went there for a test drive. They actuall More

by wmualumnus
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Mark Murrell, Dave Hart
Jan 05, 2021 -

Jim Causley Buick GMC responded

We’ve received your comments and are reviewing your feedback with our team.

January 07, 2020

Always satisfied We have been a customer of Jim Causley for many, many years. Dealing with Willard Shell (and all the Shell family over the years) is always great. He More

by gamblers07
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Willard Shell
Feb 22, 2020 -

Jim Causley Buick GMC responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. -The Jim Causley Buick GMC Team

January 03, 2020

Friendly knowledgeable Sales Staff This is my 2nd vehicle purchase from Jim Causley. Both have gone exceptionally well. I was very happy with the Sales experience and the continue to en More

by sabiston007
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willard Shell
January 03, 2020

PERFECT Eric D'Olivio was the best I have ever worked with!! No pressure, knowledgeable, pleasant, professional. Could not have asked for a better experienc More

by dbytner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric D'Olivio
Feb 22, 2020 -

Jim Causley Buick GMC responded

Thank you so much for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and we look forward to working with you again down the road. -The Jim Causley Buick GMC Team

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