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Jim Butler Linn Chevrolet - Mid-Missouri Powerhouse - Service Center

Linn, MO

4.5
451 Reviews

451 Reviews of Jim Butler Linn Chevrolet - Mid-Missouri Powerhouse - Service Center

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October 02, 2023

Friendly staff and timely service. Estimated service time was about three hours. Actually was finished in an hour and a half. More

by pkgasconade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 30, 2023

Shane did very well selling us the car. Thank you Shane for all you done for us. More

by sexie40
Recommend Dealer
Yes
Employees Worked With
Shane Boyer
September 29, 2023

Jim Butler has always provided top shelf service. Mike Carroll and his crew go above and beyond to take care of us. More

by DANSAUER77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Kraus
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2023

I try to trade for a trax but no one would help me so I went to Rolla And trade rfor a 2024 Buick Brian said he would be done in afew minute but never came back so we left we look for him before we lef More

by CBDREW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Carroll
1.0
This rating includes all reviews, with more weight given to recent reviews.
Robb Huot
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 27, 2023

Always easy to get an appointment and they do a great job of fixing the problem More

by pam28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
September 26, 2023

Lindsey and her crew are the best to work with, they are fast and thorough More

by JKLAUS1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey Beers
Oct 20, 2023 -

Jim Butler Linn Chevrolet responded

Thank you for choosing Jim Butler Linn Chevrolet as your first choice for all your automotive needs!

September 26, 2023

Disappointed. I told the rep that my warranty was out. I told him to call me before doing anything extra for my vehicle. I just wanted the oil changed. I ended More

by Sandys5256
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure.
September 25, 2023

Always experience great service at Jim Butler. Mike Carroll goes above and beyond to take care of us. More

by DANSAUER77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Kraus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2023 -

Jim Butler Linn Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Butler Linn Chevrolet and we hope to see you again soon!

September 23, 2023

A very well running dealership, with a great service department,cannot be more pleased with personal satisfaction More

by THEBEXTENS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Kraus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kent Travis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2023 -

Jim Butler Linn Chevrolet responded

Hi, thanks for taking the time to leave a review. We sincerely value your business and look forward to your next visit!

September 23, 2023

Waiting an hour and thirty minutes for an oil change is way too long. May or may not be back More

by MASSMAN4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Carroll
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2023 -

Jim Butler Linn Chevrolet responded

Hello, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. After reviewing service records, it looks like your vehicle also had an alignment performed, as well as a cabin filter replaced. Those services do add to the length of time of the appointment in addition to an oil change. Doug, at our dealership we pride ourselves in straight forward, no nonsense, and transparent dealings with our clients. We are interested in learning more about your particular situation. If you would be willing, we would like to have you contact our manager at (888) 550-4774 to discuss ways we can better serve you in the future.

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