636 Reviews of Jim Butler KIA - Service Center
Prompt, efficient service, friendly personnel. We were pleased with the service that was provided to us We were pleased with the service that was provided to us More
Great service while I waited and kept me posted . He also updated service bulitans and recall He also updated service bulitans and recall More
The service performed was great, very nice people. Only two concerns, we asked to have help with setting up our phone with the radio. But the service representative did not get help for us with that. Only two concerns, we asked to have help with setting up our phone with the radio. But the service representative did not get help for us with that. The other issue is the communication on how many miles between oil changes. We were told by service a couple months ago we could wait till 8,000 miles, or we would have brought in much sooner. Then when we arrived, the service representative said 3,000 miles. The sticker they put on the window was for the next oil change in 3,000 miles. But the info at the dealership states 5,000 miles. So, which is it? More
It’s a busy place and everyone is smiling and takes the time to say hello! This was my first time ever having an oil change done at a dealership.. They did a great job and let me know of possible areas to time to say hello! This was my first time ever having an oil change done at a dealership.. They did a great job and let me know of possible areas to attend to later. Definitely be returning. More
I've used this dealership since I bought my Kia. I've always felt taken care of, and never taken advantage of. Highly recommend I've always felt taken care of, and never taken advantage of. Highly recommend More
My settings were not the same, I had other appointments and there was not an offer for a vehicle while waiting. I’ve spent a lot of money at this dealership and couldn’t get my car cleaned. How does custom and there was not an offer for a vehicle while waiting. I’ve spent a lot of money at this dealership and couldn’t get my car cleaned. How does customers receive and hear about discounted service rates? More
The service was fast and good, but the car wash leaves something to be desired . The car came out of the wash all wet and when it dried it had spots all over ! something to be desired . The car came out of the wash all wet and when it dried it had spots all over ! More
Car was purchased here 10 years ago. Keith has taken care of us ever since. He is extremely knowledgeable and takes time to explain. Always professional. Best costumer service ever. Keith has taken care of us ever since. He is extremely knowledgeable and takes time to explain. Always professional. Best costumer service ever. More
Decent service for needed services, time was acceptable. Terrible experience with car wash, car was covered with dried water spots, had to home and wash car to prevent damage to paint from water spots. Don’ Terrible experience with car wash, car was covered with dried water spots, had to home and wash car to prevent damage to paint from water spots. Don’t let them was you car this the worst job I have ever experienced in my 79 years of life. More