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Jim Butler KIA - Service Center

Chesterfield, MO

4.5
636 Reviews

636 Reviews of Jim Butler KIA - Service Center

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June 17, 2024

Prompt, efficient service, friendly personnel. We were pleased with the service that was provided to us More

by ausmom77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 17, 2024

Great service while I waited and kept me posted . He also updated service bulitans and recall More

by steve.sayers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2024

The service performed was great, very nice people. Only two concerns, we asked to have help with setting up our phone with the radio. But the service representative did not get help for us with that. More

by viddy636
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
A female service representative
June 14, 2024

It’s a busy place and everyone is smiling and takes the time to say hello! This was my first time ever having an oil change done at a dealership.. They did a great job and let me know of possible areas to More

by c.most75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2024

I've used this dealership since I bought my Kia. I've always felt taken care of, and never taken advantage of. Highly recommend More

by amysowinski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 13, 2024

My settings were not the same, I had other appointments and there was not an offer for a vehicle while waiting. I’ve spent a lot of money at this dealership and couldn’t get my car cleaned. How does custom More

by xmasjoy4u
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
3.0
This rating includes all reviews, with more weight given to recent reviews.
June 13, 2024

The service was fast and good, but the car wash leaves something to be desired . The car came out of the wash all wet and when it dried it had spots all over ! More

by TVMW007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 13, 2024

great job. However, it took an extra day to complete the work. thank you Keith More

by pj5757
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
keith
June 13, 2024

Car was purchased here 10 years ago. Keith has taken care of us ever since. He is extremely knowledgeable and takes time to explain. Always professional. Best costumer service ever. More

by powers29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2024

Decent service for needed services, time was acceptable. Terrible experience with car wash, car was covered with dried water spots, had to home and wash car to prevent damage to paint from water spots. Don’ More

by jerjang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Dickerson
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