Jim Butler KIA

Service was great. I was pleased with how quickly I could get an appointment. Keith is exceptional. I was pleased with how quickly I could get an appointment. Keith is exceptional. More

I didn't deal with service dept so unsure why you want a review from me. We bought a new car and the new car prep was awful. review from me. We bought a new car and the new car prep was awful. More

Service Dept is always friendly and professional. They ever try to force additional services when not needed. They ever try to force additional services when not needed. More

I have received nothing less than stellar treatment and exceptional customer service every time I’ve purchased a vehicle at Jim Butler Kia! So much so, this is my fourth vehicle to purchase from them. I ha exceptional customer service every time I’ve purchased a vehicle at Jim Butler Kia! So much so, this is my fourth vehicle to purchase from them. I have recommended them to friends and family❣️ More

Not good customer service after the sale. Have had a couple of issues no call back in two weeks. Will not be referring anyone to the dealership. Have had a couple of issues no call back in two weeks. Will not be referring anyone to the dealership. More

Had a horrible experience with the first selection and wanted to get out of the deal within 2 days for something a little larger but they told me there was nothing they could do but after 3 weeks I went b wanted to get out of the deal within 2 days for something a little larger but they told me there was nothing they could do but after 3 weeks I went back in and talked with Cheryl and John the store manager went above and beyond to make it happen More

Everything was good getting my car. Everyone was nice, and with handling our buying our car. I have been waiting for a call to schedule my appointment to get the hail damage that was Everyone was nice, and with handling our buying our car. I have been waiting for a call to schedule my appointment to get the hail damage that was in the contract fixed on top of a loaner car while the is getting fixed. I have reached out to Justin several times, he has reached out to the service department. I have personally called the service department and left messages. NO calls back! I just want to get something lined up so I can plan my schedule! Can someone please have someone call me to have this resolved? The rating would have been perfect if it wasn't for your service department. It is not hard to take 5 minutes to call and schedule an appointment. I do it all the time at my job. Honestly, it takes less than 5 minutes. More

Costumer focused, friendly and boy did Cheryl work hard for me to get the car I wanted!! Communication was stellar and I would definitely buy another vehicle from here again. for me to get the car I wanted!! Communication was stellar and I would definitely buy another vehicle from here again. More

They have been extremely easy to work with and made the car buying process a breeze. car buying process a breeze. More

The staff was friendly and got straight to the point. We didn’t feel pressured at all. We didn’t feel pressured at all. More