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Jim Butler KIA
Chesterfield, MO
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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I am giving this review for everybody I worked with at I am giving this review for everybody I worked with at the dealership, but it is mostly due to Meg McMurtry. I was wanting to trade my Camaro and had I am giving this review for everybody I worked with at the dealership, but it is mostly due to Meg McMurtry. I was wanting to trade my Camaro and had contacted the dealership prior to knowing payoff on Camaro. I had to cancel extended policies on vehicle to get an accurate payoff amount. This took almost 2 months. The whole time Meg stayed in touch with real emails not those fake emails everbody gets, and she was genuine not pushy in any way. Well I finally recieved payoff amount on my trade so I sent her an email Sun night 6/26 and she responded before 9 the next morning. I set it up to meet her at 4 the afternoon. I arrived early not even really thinking that she might not be ready for our appt. She came right out, looked me in my eyes and shook my hand and was just a for real woman. Much to my suprise she had several tattoos and that just sealed the deal!! When I saw that I didnt care what kind of car I left with I knew I was going to be happy dealing with her! Shes very personable and a real person. Looking at someone when you meet them and giving them a real handshake (hers is better than most dudes,not manly just genuine) is whats important. The tats made it that much better! She rocks that dealership! Mike and Justin were good but Meg is why that I went in there, and ultimatly why I bought the car. Please give her xxxxxxshe deserves it! More
This is by far THE best dealership ive ever dealt with. First off, Meg McMurtry did everything and anything she could to get me this car, and i totally appreciate how nice she was/is. The help meg gave, it First off, Meg McMurtry did everything and anything she could to get me this car, and i totally appreciate how nice she was/is. The help meg gave, it was unreal, the amount of listening that went on and got me exactly what i was looking for in my "price range" as opposed to a previous dealership (which i wont mention any names). Secondly, brandon smith is the coolest car salesman ive ever met. he showed me the ins the ups the downs and everything in between about the car and being a first time buyer, highly recommend that dude to anyone and anyone whether youre looking to buy a car or not. Last (but not least), Justin Johnson, let me just say that dude knows what hes doing, and big xxxxxxto getting me financed (which i honestly didnt think i would be). he also did an awesome job. Finally, all the 5's that were given above, were VERY much deserved. Thanks guys -optimus prime - chris parker More
Meg had worked with us online helping us with prices and options to help us better with the chose we had to make of picking the right van for us, and she did so well we chose a KIA for our next vechile. options to help us better with the chose we had to make of picking the right van for us, and she did so well we chose a KIA for our next vechile. More
I would never recommend buying any used cars from this dealership. I cant speak on New cars for i bought a used 2005 Subaru WRX with about 112000 miles on it the price they were asking was a bit high but dealership. I cant speak on New cars for i bought a used 2005 Subaru WRX with about 112000 miles on it the price they were asking was a bit high but this kinda car is hard to come buy so i figured i'd go for it. i found the post of the car on Craigslist and contacted the saleman and he told me the car wasnt there and he didnt know where it was. it was till a week later of me calling everyday did we find out that they took the car to get the power steering pump replaced. After they fixed that i came in and look at the car and test drove it. I thought it ran great so i was ready to make a deal. The only plus to this dealership was the finance guy i wish i could remember his name he really tried to get me the best deal which i feel i got. about 28 days later havent even made my first payment or tittled the car i went to our river property cleaned up the flooded areas and yes it was muddy but agian this is a subaru these cars are better then some trucks in this kind of enviroment finish up got on the main highway got up to 60 mpg and the car shut off. Had it towed to Lou Fusz Subaru the informed me my motor is locked up and most likely done for i asked them how this happened and they showed me my dip stick there was a little drop of oil on it and they stated there was no leakage anywhere. So the only thing i could come with how you loose almost 3 qaurts of oil in 28 days is that it was never there so i contacted jim butler and after being ignored for a week in a half the used car manger Austin told me i bought it as is that he doesnt have to help me that it was my fault becuase i didnt check my oil and it was just a bad purchase on my part. So then i tried to contact the GM Brad Sowers and he of course went and back his team up and told me that im screwed and even told me that they have our convo recorded and tried to tell me the things i siad were out of line but the fact his used car dealer raised his voice with me and told me he didnt care about anything that he could sell me a car with sawdust in the tranmission and as long as i bought it as his the dealership can just sit back and laugh. I never asked the dealership to fix the car all on thier on i wasnt looking for a hand out since i did buy it as is and i didnt check the oil (even though i dont feel like i should have to after a short time not even 3k miles of driving) but all in all Jim Butler sells bad cars and they know it thats why they hide behind their as is warranty and screws over the buyer. and i will post this on ever review site i can to try and protect other people from buying from them. And again dont get me wrong this was on used car not speaking bad about their new cars but i would imagine they work the same way. More
We had a great experience at Jim Butler Kia in Chesterfield Valley. The staff was very courteous and helpful, and we got a great deal when trading in our vehicle for a used Kia Sportage. We would Chesterfield Valley. The staff was very courteous and helpful, and we got a great deal when trading in our vehicle for a used Kia Sportage. We would definitely use this dealership again in the future and recommend it to others. More
This was one of the best experiences I have had going to a car dealer. All the sales and staff very knowledgeable, helpful and very friendly. I would definatley recommend friends and family. I will also pur a car dealer. All the sales and staff very knowledgeable, helpful and very friendly. I would definatley recommend friends and family. I will also purchase another vehicle from Jim Butler because of they great treatement we received. More
This was the most wonderful car buying experience I have ever had, and I am 50 years old! This is the first time I have purchased a car, and not felt "dirty" at any point during the process. Everyone at Jim ever had, and I am 50 years old! This is the first time I have purchased a car, and not felt "dirty" at any point during the process. Everyone at Jim Butler was so wonderful to deal with!!!! I will recommend them to everyone. More
I had gone to other Kia dealerships and had some very unpleasant experiences,I was walking in to the dealership already expecting to leave unhappy;this was not how I left. I had contacted Don Wright on unpleasant experiences,I was walking in to the dealership already expecting to leave unhappy;this was not how I left. I had contacted Don Wright on Thursday to make an appointment for Friday, I already knew exactly what I wanted and Jim Butler Kia already had it on the lot. Friday when I got there, he had the car ready for me to test drive. It was exactly what I was looking for. Now was the time for the trade in cost and how much my payments were going to be; I was in shock, they were giving me exactly what I was hopeing for. When I left Friday, I left being a new car owner of the 2011 Kia Sportage and I didn't feel like they "got me". Don Wright was a joy to work with and I have alreay told a dozen or so people that if they're looking for a KIA, Jim Butler in Chesterfield is the place to go. I will be back again when looking for a new car or a trade in, they are honest hard working people who try to give back the same to their car owners. More
I absolutely love my 2011 Kia Sorento. More importantly I am so glad I bought it from the Jim Butler Kia dealership. The service was knowledgable and very friendly. I really feel like I got a great deal o I am so glad I bought it from the Jim Butler Kia dealership. The service was knowledgable and very friendly. I really feel like I got a great deal on my new car with the rebates plus the value of my trade in. More
Andrew was polite as soon as my wife, daughter and myself walked into the dealership. He asked every question necessary to get us what we needed. My wife to this day only let me drive "OUR" car twice. Onc walked into the dealership. He asked every question necessary to get us what we needed. My wife to this day only let me drive "OUR" car twice. Once home after we purchased the car and once to the store. So that tells you how much she loves it. Thanks for everything Andrew, you were great. More