Jim Butler KIA

The best experience! I have to send huge thanks to the team at Jim Butler Kia. When first starting to look, and being deluged with sales people, there was Cheryl, patient, I have to send huge thanks to the team at Jim Butler Kia. When first starting to look, and being deluged with sales people, there was Cheryl, patient, listening, giving me the information I needed when I needed it. Bill helped when I got to the showroom, he could not have made it easier. The last car I got was from another place with that typical creepy car dealership vibe you thought was only still to be found in movies of the 1960s. I was so not looking forward to this. These folks live in the 21st c. and treat customers fairly and with respect. Imagine that! Justin explained the financing clearly. What a treat. Seriously, look at Kia, and then be sure to visit this team. They make it happen! More

Helpful, Informative, friendly I just purchased a 2015 Kia Optima from Jim, in the Chesterfield Valley. Jim was wonderful, he treat me like a friend or a family, never once made me I just purchased a 2015 Kia Optima from Jim, in the Chesterfield Valley. Jim was wonderful, he treat me like a friend or a family, never once made me feel pressured or uneducated on what I was buying. He was extremely friendly and helpful, if it weren't for him I would not be in my car today. I went to a couple other dealerships around town, and at the other places I felt like I was treated with less respect. Jim never wavered from what I wanted, and he got me in a car that I loved and at the price I needed. I could say more good things about him, but there isn't enough time. More

Can't blame a dealership for a crooked salesman Bill Pack is a crook and has misrepresented items that he has sold me twice. When called out blames buyer for not better checking goods. Bill Pack is a crook and has misrepresented items that he has sold me twice. When called out blames buyer for not better checking goods. More

Excellent Customer Service Jim Butler KIA is without a doubt an exceptional dealership! I definitely give them a 5 Star Rating! This dealership has an amazing staff who are al Jim Butler KIA is without a doubt an exceptional dealership! I definitely give them a 5 Star Rating! This dealership has an amazing staff who are always friendly and a pleasure to work with. I recommend making Jim Butler Kia the first choice when looking to buy! They make the process of purchasing or leasing a vehicle smooth and painless! This dealership is the only choice to make! Thank you for Always making this process a pleasant one for me!!! Melissa More

Great customer service! I believe the team sincerely wanted to help me find what I wanted. Patient and professional team. They provided honest feedback regarding my options, I believe the team sincerely wanted to help me find what I wanted. Patient and professional team. They provided honest feedback regarding my options, and didn't try to make a quick sell at my expense. That created a level of trust through the process. More

Above and Beyond! I worked with Jim Douglas and Annie Lam. Jim by far was the best dealer I worked with that day out of the 5 other dealers I met with. He was straight I worked with Jim Douglas and Annie Lam. Jim by far was the best dealer I worked with that day out of the 5 other dealers I met with. He was straight forward, no gimmicks and very laid back the entire time. Not once did I feel any pressure to purchase from him. I will highly recommend anyone looking for a Kia to call both Jim and Annie. Customer service was a 10 out of 10!!!!!!! More

Awesome diversity of staff and employees Anne, Bill and Justin are super awesome. They all listened to what I was needing for this stage my expanding family life with soon to be twins by my Anne, Bill and Justin are super awesome. They all listened to what I was needing for this stage my expanding family life with soon to be twins by my Daughter . The Kia Sorento was a no brainer. The transaction went so super Smooth I was over elated when we finished. Thank you all again My Kia Family More

Jim Douglas at Jim Butler Kia was great to work with. He has a very laid back, no pressure approach to helping you buy a new vehicle which I appreciated. He was at Jim Butler Kia was great to work with. He has a very laid back, no pressure approach to helping you buy a new vehicle which I appreciated. He was incredibly flexible, and let me make decisions when it was convenient for me. Financing and paperwork was incredibly easy. More

Outstanding Experience! From the minute we walked in the front door of Jim Butler we were treated like family. The building was clean, the entire staff (from sales to financ From the minute we walked in the front door of Jim Butler we were treated like family. The building was clean, the entire staff (from sales to finance to the porter) was friendly, knowledgeable & honest. They found the best vehicle that fit me in look & price. We didn't even have to wait around for it, they had it right on the lot! Even in single digit temperatures they were not hesitant to find my new vehicle. Best car experience I have had yet..... I would recommend Jim Butler Kia to everyone!!! More

purchase Good team work from on-line shopping to final sale. Found a vehicle for us in the area, so didn't have to wait for shipment. Good team work from on-line shopping to final sale. Found a vehicle for us in the area, so didn't have to wait for shipment. More