Jim Butler Chevrolet - Service Center

Dealership was busy. Customers were being taken care of quickly. Not a long wait for a salesman. Customers were being taken care of quickly. Not a long wait for a salesman. More

Professional and courteous. It's always a pleasure to deal with Kim H. She is quick yet compassionate always appreciated! It's always a pleasure to deal with Kim H. She is quick yet compassionate always appreciated! More

Excellent customer service. . don't make minimums on a survey.. all my family purchased here. . don't make minimums on a survey.. all my family purchased here. More

Brian Ries took good care of us! We appreciated being able to communicate by text or email prior to arriving at the dealership to eliminate some of the wait time. We appreciated being able to communicate by text or email prior to arriving at the dealership to eliminate some of the wait time. More

I am grateful for the help I receive from my service team at Butler. I have never had an issue we have ever not been able to deal with. at Butler. I have never had an issue we have ever not been able to deal with. More

Do not want to leave any further comments only to say everything was fine and got in quickly. everything was fine and got in quickly. More

The staff at Jim Butler are knowledgeable, courteous, customer friendly with a focus on providing the best service possible for its customers. customer friendly with a focus on providing the best service possible for its customers. More

Was absolutely disappointed with service, took 2 days longer than initially promised(even thoughthere was more than what was initially brought in for) but when picked up vehicle, was absolutely filthy an longer than initially promised(even thoughthere was more than what was initially brought in for) but when picked up vehicle, was absolutely filthy and fingerprints everywhere, there was a coupon for a drive thru car wash at local gas station stapled to invoice. Normally I don't complain but I feel as if we were brushed off because it was warranty work. I purchased 2 $60000 trucks from you within the last 2 years and honestly don't know if I'm coming back. More

I would’ve given a rating of two if it had not been for the service department. I’ve called multiple times to get my suburban in so I could get a price on what it’s worth and order a new suburban. I starte the service department. I’ve called multiple times to get my suburban in so I could get a price on what it’s worth and order a new suburban. I started these emails 3 to 4 months ago and still have not heard back. I realize you probably don’t have the suburbans in yet, but could someone please update me on what the situation is? More

I've always had good experiences when dealing with Jim Butler, especially when Kim handles my work. Butler, especially when Kim handles my work. More