Jim Butler Chevrolet - Service Center

Brought my car in for a recall repair. Was not told that my car would be kept for more than a day let alone a week. The correspondence was extremely poor to say the least. Any conversati Was not told that my car would be kept for more than a day let alone a week. The correspondence was extremely poor to say the least. Any conversation was because I called looking for an update on the status of my vehicle. More

Dropped SUV off for engine service, service center had the SUV for a week. Engine Service light is currently still on with the same issues after said to be corrected. the SUV for a week. Engine Service light is currently still on with the same issues after said to be corrected. More

Not happy with my purchase with Jim butler. It has been to the service center twice and I'll be calling again for the same issues. Brian just says what you want to hear to get you to buy a car. It has been to the service center twice and I'll be calling again for the same issues. Brian just says what you want to hear to get you to buy a car. Once the paperwork is done he washes his hands of you. He doesn't keep his word at all. My mom and grandmother just bought vehicles. He did them the same way. WE WILL NOT BE BACK. More

My car was there for a week when it should’ve only been there 3 there 3 More

This review is for the service department. I have to rewrite this review, because Jim Butler had my original review removed somehow. The gist of it is that I came to them with a car that I had I have to rewrite this review, because Jim Butler had my original review removed somehow. The gist of it is that I came to them with a car that I had bought from them, and it had a flat tire, but the tires had self-sealing technology. Jim Butler lied and tried to force me to buy a brand new tire because they didn't want to just patch the hole. I managed to get it patched, thankfully, by visiting a different tire shop. It's clear that Jim Butler will do anything to jack up the price of service. More

Good friendly service, and an easy experience. Clean comfortable waiting area as well. Better then most. Clean comfortable waiting area as well. Better then most. More

Don't know KimBrian Ries helped me the most Finance was just protocol. We paid cash. Finance guy was great just protocol. We paid cash. Finance guy was great More

Watch out for unnecessary updates. Didn't complete all requested service or update Carfax records history Didn't complete all requested service or update Carfax records history More

Kayla did a wonderful job keeping the communication open. I appreciate the support, thanks again I appreciate the support, thanks again More

Kim has always been a pleasure to work with, very professional and always quick service. Thank you professional and always quick service. Thank you More