Jim Butler Chevrolet

I have purchased every car I have ever owned from Jim Butler and I couldn't be happier! The service I have received over the past several years has been top notch from all departments! I consistently r Butler and I couldn't be happier! The service I have received over the past several years has been top notch from all departments! I consistently refer my friends, family and anyone else even considering a Chevrolet vehicle to this business because they have ALWAYS taken care of myself and my family! More

We recently leased a 2014 Chevy Traverse from Jim Butler Chevrolet. I cannot begin to explain the level of courtesy and service that my wife and I received. Tim Rhame was our salesman and he was awesome. He Chevrolet. I cannot begin to explain the level of courtesy and service that my wife and I received. Tim Rhame was our salesman and he was awesome. He facilitated every single request we threw his way without ever saying no. Brad Sowers recommended Tim to us and we are very glad he did. I will recommend Jim Butler and Tim to any person I come across that is looking to buy a car. They finally made the car buying experience pleasant. More

Kevin at Jim Butler Chevrolet in Fenton had very little knowledge of the Malibu he was trying to sell. He was unable to provide the car the internet sales rep had emailed about. He also acted like he did knowledge of the Malibu he was trying to sell. He was unable to provide the car the internet sales rep had emailed about. He also acted like he didn't know the price difference between the ECO and LT Malibu's. We went in wanting an ECO and ended up with an LT. He did not work well with us on the price nor did he relay any usefull information about the vehicle, such as, there is no spare tire, the roadside assitance it comes with, the included free oil changes the dealer provides. After the sale, we notice a rubber piece missing in the door. He did not help as he promised to solve the issue and quickly sent us to service. He will tell you anything to make the sale and not back any of it up. To add to the mess, the finance guy automatically assumed we would use the company they prefer without asking. Even worst, the finance company said the sales sheet was missing multiple pieces of information so the competency of the employees is sub par. They said they are number 1 and between this dealer and another, that is the universal signal to turn around and leave. They only care about the bottom dollar and will manipulate people for a sale. I will go back only to deal with the issues for my elderly mother they took advantage of, but I will never buy or recommend Jim Butler Chevrolet in Fenton, MO. More

Terrible place don't waste your time. Big waste of my time and nothing but lies. People were nice but not truthful at all. Stay away time and nothing but lies. People were nice but not truthful at all. Stay away More

I have been working with Chris for about a week on a tough trade with tough financing. He has been great and everytime I talk to him he is upbeat and is very willing to help me get what I really want. tough trade with tough financing. He has been great and everytime I talk to him he is upbeat and is very willing to help me get what I really want. I have not made a purchase yet, because I am still waiting for that perfect fit, but I hope that Butler Chevrolet can make a Camero deal work because I really want to come back and edit this review to say that Chris busted his butt to get my deal done! If not, Chris still gets Kudos for his customer service and the dealership gets kudos for hiring such a customer centered professional. More

I have been buying cars for over 51 years, Jim Butler Chevrolet has to be one of the best auto dealers inn St. Louis, and Brad Sowers Dealer Principal has been so helpful in maintaining the good customer Chevrolet has to be one of the best auto dealers inn St. Louis, and Brad Sowers Dealer Principal has been so helpful in maintaining the good customer dealer relationship, there always a follow up to make the client is happy with the service that they had, I would recommend this dealership to anyone. More

I bought 2 vehicles, both used. My Corvette has been in the shop for almost 3 weeks for a single repair. I was told on numerous occasions the part was on order. I went by today and was told the part was no the shop for almost 3 weeks for a single repair. I was told on numerous occasions the part was on order. I went by today and was told the part was not there for the third time.Since I bought the car it has been in the repair shop there longer than at my home. The other car, a Cobalt, runs well so far, except for a minor brake squeek.I received a very good loan rate, but my credit is excellent(paid cash for the Cobalt). The personnel there are very courteous and professional, but why does it take 3 weeks to fix a steering gear box?If it weren't for the glacially slow repair Dept., I would have bought additional vehicles from them.I am uncertain if I should buy more if they can't make simple repairs in a timely fashion. More