Jim Burke Automotive

Wow!...what a differnce between Jim Burke Nissan and Hoover Toyota...night and day....good and evil!.....Jim Burke is the cream of the crop!..you know that cheer??.Jim Burke is the great big cookie at t Hoover Toyota...night and day....good and evil!.....Jim Burke is the cream of the crop!..you know that cheer??.Jim Burke is the great big cookie at the top of the jar...and Hoover Toyota is the little bitty crumbs at the bottom of the jar.......Wendi, JK, Brian, Mattie and anyone else i cant remember all the names at Jim Burke...EVERYBODY was wonderful and helped me soooooooo much...i have bought alot of cars in my life..trust me!...this was the easiest and fastest ive ever had!...no waiting around for 2 hours talking to jerks......i love love love my 2011 Chrome JUKE.....love it!!!! thanks guys...i tell everybody i know..if you need a car...go to Jim Burke!!..Now im talking to my husband about getting him a Titan or a frontier...we needed new cars cause we had 3 cars totalled or heavily damaged in the April 27th tornado in Pleasant Grove....Yea Jim Burke!!! Id kiss yall but that wouldnt be appropriate!...love ya! More

My visit to Jim Burke was stress free. Jesse helped me in finding the perfect car for me and my family. His personality and knowledge about sales was outstanding. I would recommend this dealership to ot in finding the perfect car for me and my family. His personality and knowledge about sales was outstanding. I would recommend this dealership to others. Thanks Jesse! More

After a terrible experience at Serra Nissan I called Jim Burke. I spoke with Gary Matthews and Wendi Baldwin. I explained that I had a car damaged in the tornado and was wanting a pathfinder. I also express Burke. I spoke with Gary Matthews and Wendi Baldwin. I explained that I had a car damaged in the tornado and was wanting a pathfinder. I also expressed that I did not want to drive that far unless I knew we were going to make a deal. Gary was so friendly about everything. He understood my concerns and needless to say we were 'best friends.' Gary called me back and offered my exactly what I wanted for my car he also got me to the payments I wanted! I couldn't believe it! So the next day I headed to Birmingham. From the moment I walked in everyone I mean everyone spoke as they walked by. I really appreciated this even just a 'hi' was greatly sppreciated. Gary told us were the restrooms were, snacks, tv, and play area. How informative!! I then met Wendi who is just amazing! She is so funny yet professional at the same time! I was treated so great! I got the car I wanted at the price and payments I wanted. When signing papers I did no feel a lump in my throat. Jim Burke has a done a lot for me and I will continue to buy from them. You can't beat profesionalism, humor, fun, informative all together! I just love Jim Burke! More

In the 15 days since purchasing my new Jeep NOTHING has been handled as claimed. They have completely dropped the ball on installing promised parts all the way to financing with no one taking any ownership been handled as claimed. They have completely dropped the ball on installing promised parts all the way to financing with no one taking any ownership of the problem even though I have escalated the issue 4 times. 1 week after purchasing they had not called me to schedule and when I called them I found out my salesperson was no longer there. The person who was going to coordinate the service install and assured me he would call back that week never called. The following week I escalated to the New Car Sales Manager and left a voice mail with no return call. I also just found out that 15 days later my trade in has not been paid off and another payment came out of my account. A call yesterday back to the dealership landed me with Will Hunter who was going to investigate and call me back within 30 minutes ( his time frame not mine) 5 hours later I had heard nothing. He called me this morning only to tell me I could schedule an appointment even though I had already provided him the information to do so for me. He had not even recalled my financing questions and continued to tell me why it was fair to blame him since it just got dropped in his lap yesterday. He also put me on hold because a 'prospective new customer" was calling him. At this dealership apparently you only get grade A service BEFORE you purchase More

Working with Sylvia was the most stress free experience ever! She even worked through her lunch time, I saw her hamburger sitting getting cold and she never once looked at it much less try to sneak a bite! ever! She even worked through her lunch time, I saw her hamburger sitting getting cold and she never once looked at it much less try to sneak a bite! She is a wonderful salesperson on the team! More

I went through internet sales and dealt with Wendi Baldwin. Everything was done very professionally. I had gotten estimated numbers from the internet and Jim Burke worked very closely to those numbers Baldwin. Everything was done very professionally. I had gotten estimated numbers from the internet and Jim Burke worked very closely to those numbers. We worked out a deal that made me happy, made my wife happy and made Jim Burke happy. More

This was one of the most pleasant and peaceful car buying experience I have ever had. Mrs. Baldwin work night and day to find the vehicle I wanted at the right price. On my birthday, 05 Aug. 2010, I receiv experience I have ever had. Mrs. Baldwin work night and day to find the vehicle I wanted at the right price. On my birthday, 05 Aug. 2010, I received the car I studied, researched and waited for a whole year. My dream came true! Thank you Mrs. Baldwin. And also thanks to the whole staff. Your time and concern about my happiness and buying experience was and will always be greatly appreciated. Jim Burke Nissan is highly recommended. More

Everyone was fantatstic. I was not pressured to sit down and talk about payments right off the bat like other dealerships in town. I told them what I was looking for and what I wanted to pay monthly and was and talk about payments right off the bat like other dealerships in town. I told them what I was looking for and what I wanted to pay monthly and was taken care of instantly. Wendi was very kind and patient while I decided which color I wanted and which package suited me the best. She even looked at other dealerships in the southeast in case their was something that I would have liked better and would have gotten it shipped to Birmingham. I had visited many dealers in Birmingham and Jim Burke was the easiest to deal with. Every other dealership made me feel as though the "vultures were circling the prey". More

My Review of Jim Burke Nissan: I was very pleased with My Review of Jim Burke Nissan: I was very pleased with the attention given to my son and I in regards to buying a new car. Ms. Wendi Baldwin treated My Review of Jim Burke Nissan: I was very pleased with the attention given to my son and I in regards to buying a new car. Ms. Wendi Baldwin treated us with respect at all times. she showed us a car that will fit my son budget and she is a wonderful and friendly sales person that knows how to create customers. I have given her name to several of my friends/family. And I wll be purchasing a car from Ms. Baldwin in the near future. More

I was very pleased with the attention given to me in regards to buying a new car. MRS. BALDWIN treated me with respect at all times. she showed me several models and gave me the space to make up my regards to buying a new car. MRS. BALDWIN treated me with respect at all times. she showed me several models and gave me the space to make up my mind. I have given her name to several of my friends More