
Jim Browne Chrysler Jeep Dodge Ram of Dade City
Dade City, FL
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Very poor place to get service. When I showed up for a scheduled appointment, one of the service representatives (it weas hard to find someone) told me that they do Oil Changes (sc When I showed up for a scheduled appointment, one of the service representatives (it weas hard to find someone) told me that they do Oil Changes (scheduled service) on a first come basis. Told me it would be about an hour wait. Two hours later I went back to the service area to find my car still waiting and cars that had come in after me were gone. My service representative was busy so another person, who frankly took more interest in my satisfaction, took notice and promised that mine would be next. 30 more minutes and I was done, but one need I asked for wasn't even researched. Very Bad! More
20 days after purchase, took my brand new vehicle in complaining of electrical and transmission issues and was told "i put too much gas in it" and i was having "buyers remorse." At day 45, my transmissi complaining of electrical and transmission issues and was told "i put too much gas in it" and i was having "buyers remorse." At day 45, my transmission goes out and I am stranded on the interstate. After almost a month of driving a rental I get the car back with no gas in it. This is my third new vehicle purchase and by far the worst experience ive ever had. The customer service is terrible...i finally called customer relations because i was getting no updates on the vehicle. They offered nothing for the inconvenience of the whole situation either. No Sirius extension, warranty extensions, nothing. It was like they did me a favor for covering the cost of a faulty transmission. The fact that they gave me the car back with the gas light on was the final slap in the face. I have an annoying rattle coming from the engine now that im not even willing to have them look at. Save yourself a headache and some money and go somewhere else. The lack of communication and chaos among staff should be enough to deter anyone. YOU HAVE BEEN WARNED More
ALWAYS receive great service from Jim Browne in Dade City. John Whittaker, Macie and J.J. are always courteous and keep us informed on service work and repairs. Highly recommend you take your vehicle City. John Whittaker, Macie and J.J. are always courteous and keep us informed on service work and repairs. Highly recommend you take your vehicle there. Fair and Honest. More
Great service , timely communication and follow up to purchase .This is my second purchase from Jim Browne and through Aaron Skinner and TJ Pinta.. Always a pleasant experience.. purchase .This is my second purchase from Jim Browne and through Aaron Skinner and TJ Pinta.. Always a pleasant experience.. More
John was terrific. Good waiting area. Work done Quickly and properly. Been a customer for more than 10 years. You are number one Good waiting area. Work done Quickly and properly. Been a customer for more than 10 years. You are number one More