Jim Browne Chrysler Jeep Dodge Ram of Dade City
Dade City, FL
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I brought my truck that I no longer needed so I could sell or trade in and downsize to something a little smaller. They worked with me to give me a reasonable price for my truck but they had a smaller t sell or trade in and downsize to something a little smaller. They worked with me to give me a reasonable price for my truck but they had a smaller truck that was just what I hoped for. It was a nice surprise and was a great overall experience More
I've had my truck 5 years now and the few issues had Jim Browne has taken car of quickly. Both the Sales and Service personnel have been outstanding! Browne has taken car of quickly. Both the Sales and Service personnel have been outstanding! More
We are pleased to have bought our 2 door Wrangler at this dealership. Everyone was attentive and professional. We were lucky to snag Justin as our salesman. He was always checking in with us as to how dealership. Everyone was attentive and professional. We were lucky to snag Justin as our salesman. He was always checking in with us as to how to purchase of our new Jeep was progressing and if we had any questions or issues, he helped solve whatever we needed. We are very pleased with our purchase at this Dealership. Kudos to you’ all. More
Where to begin? When I originally bought my 2013 Chrysler 300 at this dealer back in 2015, everyone and everything was just amazing. Up until about a couple years ag When I originally bought my 2013 Chrysler 300 at this dealer back in 2015, everyone and everything was just amazing. Up until about a couple years ago is a different story. I understand my car is "old" now but I have been keeping up with all the suggested maintenance on motor and transmission as they advise me mainly to keep my forever warranty valid. (I don't do other maintenance like tires, brakes, etc not required by the warranty here at this location because of the high cost). I won't bore you with all the details of everything that has gone wrong for me at this location. What they lack is communication not only between mechanics/techs and the service advisors (the ones that come and check you in and out) but also the communication to the customer. They also don't keep their word. My previous visit in August, I was told a manager would call me and help work things out but it is now the ends of 2023 and nothing. What prompts me to write this review is this last visit. We took it to get an oil change and we weren't mentioned that my car was leaking oil (again).( This was part of the issue back in August.) It was on the checkout paperwork and that is how we found out. But on there it says we declined it. How could we decline service if we didn't know about it. The only good thing I have to say that I deem worthy of mentioning is that the service advisor Scott Lash is always the one that ends up helping us work things out. I know at times as unsatisfied customers we can be a bit rude but he manages to maintain cool under the pressure. He didn't take care of us this last time. I know if he did, we would have been informed of the oil leakage. I know many may ask then why continue to return to this place? It is because of our warranty and they have records of all our maintenance done here. But also because we have been having issues with oil leakage for a few years and they are the only ones touching my motor. And I believe they should be responsible for fixing the issue. More
Great service, really personable and took the time to make sure I understood everything about the car and how the deal was going. TIM was awesome 👌🏾 make sure I understood everything about the car and how the deal was going. TIM was awesome 👌🏾 More