Jim Browne Chevrolet Buick GMC of Dade City
Dade City, FL
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I'm so impressed!! I called the dealership early yesterday morning and Stephanie Wilson (salesperson) answered the phone. After a few calls back and forth, she had a ca I called the dealership early yesterday morning and Stephanie Wilson (salesperson) answered the phone. After a few calls back and forth, she had a car for us!! We picked it up last night. She was fantastic to work with. I was so impressed with her character and honesty. We had a great experience and will tell others about this dealership and Stephanie! More
Awful Experience We may have just had unfortunate timing, but we had an awful experience with this dealership. Wife's car died on the way to work. I leave work and We may have just had unfortunate timing, but we had an awful experience with this dealership. Wife's car died on the way to work. I leave work and it was obviously the transmission and we are only a few months out of warranty. We get it towed to Jim Browne Chevrolet in Dade City. The guy was very nice, professional, and welcoming on the phone. We arrive with the vehicle and wait to be seen. Was not greeted by their A-team in customer relations. The guy was short, blunt, to the point, which was fine with me even if he was borderline annoyed. I prefer transparency when it comes to business dealings. He tells us their transmission tech will be in tomorrow to take it apart and tell us the problem. 4400 estimate for transmission. We get a call the next afternoon, their tech agrees with the assessment. Wife waits to talk to me before we give the go ahead. I give her a list of questions to ask before giving the go ahead. Call the next day and now it's 2400 for takedown costs and then the price of the part to fix it, or 4700 for a new one. The price had gone up 300 dollars for the same service. I also did not like the takedown estimate because a new transmission only costs 2200. But the real kicker is that the tech never even took apart the transmission despite what we were told! I get that they did not want to charge us for the takedown until we said so but we were explicitly told that the tech would take it apart and find the problem the next day. Don't say something if you're not going to do that. And the other kicker is that their service manager can extend the warranty to keep business and it was a vehicle only a few months out of warranty. Because of this, I call Dade City Transmission down the road, and get an estimate for 2700 new and installed with a 3 year unlimited mile warranty. I tell them to send a tow truck. So, we called Jim Browne back and paid the bill. The man knew when we went to pay the bill we were getting it towed "down the road". When the tow truck got there a half an hour later we received the run-a-round and they would not release the vehicle to him. Very disappointed in the professionalism of Jim Browne's service of everything after the phone call. More
Good but.. John, David and all the finance guys are amazing here. Treat you like family and went above and beyond expectations. Great prices and even honored the John, David and all the finance guys are amazing here. Treat you like family and went above and beyond expectations. Great prices and even honored the online price I found on their website. But now it’s all said and done John and David did awesome work but the Financial department has really screwed me and my family. They even did dirty business and now I have to try and clean it all up. And the bank they did business with and now jim Browne aren’t taking responsibility for their big screw up. They keep passing the puck and the blame. Be careful if you go here watch the paperwork and ask a million questions!!!!! Bad business. Won’t recommend. Love the car though! More
Excellent Fred was my salesman very pleasant. Did a great job. I got the vehicle I wanted at the price I wanted. If you're looking for a great deal ask for Fred Fred was my salesman very pleasant. Did a great job. I got the vehicle I wanted at the price I wanted. If you're looking for a great deal ask for Fred. More
Amazing David B and John helped me find the perfect car for not only me but for my kids. I appreciate all the help and hours they put aside to deal with me (: David B and John helped me find the perfect car for not only me but for my kids. I appreciate all the help and hours they put aside to deal with me (: Wouldn't go anywhere else. More
I can't say Enought!! Elvis and Sam (GM) and Marc and I'm sure there are others that I missed ALL went out their to way to make sure we had the vehicle we wanted. I just c Elvis and Sam (GM) and Marc and I'm sure there are others that I missed ALL went out their to way to make sure we had the vehicle we wanted. I just can't say enough about the way we were treated. Over the years I have purchased many vehicles from many dealers. Some better than others But I can say without any hesitation the staff at Jim Browne Dade City is the BEST I have ever had the Honor to deal with. They made my wife and I feel like Family. If your not dealing with Elvis or the rest of the GREAT folks at Jim Browne your doing yourself a Major Disservice. More
Great new car buying experience Eric Burmeister was very helpful. He was friendly and very informative about everything. He went out of his way to make us feel comfortable. I wou Eric Burmeister was very helpful. He was friendly and very informative about everything. He went out of his way to make us feel comfortable. I would gladly buy my next car from Eric. More
Great car buying experience Our salesman, David Burke, helped us with the purchase of a used Kia Sedona. We drove from Pensacola,Fl. to buy this vehicle. He sent us a video descr Our salesman, David Burke, helped us with the purchase of a used Kia Sedona. We drove from Pensacola,Fl. to buy this vehicle. He sent us a video describing the Kia, which helped seal the deal. His honesty and caring, due to a recent death in our family, made this car buying experience the best. Thanks again, David & Leo. John Brewer More
Used Car Buying FRED was friendly from the time we arrived hen got the keys for the car the sales man we were going to talk to was busy and FRED stepped in and helped FRED was friendly from the time we arrived hen got the keys for the car the sales man we were going to talk to was busy and FRED stepped in and helped us get the car we wanted More
NEW CAR WOULD LIKE TO THANK ELVIS ROSADO FOR ALL OF HIS HELP IN WORKING WITH US TO GET A NEW CAR. eVEN THOUGH WE HAD A FEW HICCUPS HE STRAIGHTENED EVERYTHIN WOULD LIKE TO THANK ELVIS ROSADO FOR ALL OF HIS HELP IN WORKING WITH US TO GET A NEW CAR. eVEN THOUGH WE HAD A FEW HICCUPS HE STRAIGHTENED EVERYTHING OUT. wOULD DEFIINITELY HAVE HIM AS OUR SALESMAN IN THE FUTURE IF NEED BE. More