Jim Bone Nissan

they are prompt, they are honest, they tell you what is going on and listen to what you say about it, they don't try to sell you something you don't need. they are friendly, the place is always clean, and going on and listen to what you say about it, they don't try to sell you something you don't need. they are friendly, the place is always clean, and they have indoor and outdoor waiting areas. More

Efficient, friendly, great communication. I appreciate that they have EV car chargers. I was able to schedule service quickly. They have a lot of knowledge about electric cars. I appreciate that they have EV car chargers. I was able to schedule service quickly. They have a lot of knowledge about electric cars. More

Horrible dealership. No ethics at all. Leased a Nissan there and they screwed me out of $1250 in taxes that did not need to be paid (CALaw) when I bought out the lease No ethics at all. Leased a Nissan there and they screwed me out of $1250 in taxes that did not need to be paid (CALaw) when I bought out the lease and then resold the car. They lied to me at every step and delayed my lease purchase because I wouldn't sell it back to them. When I asked "Is this how you treat your customers? The General Manager said that's my problem, not theirs! He told me I was "Taking advantage" of a strong used car market! Yes, I was! Why sell it to them under market?? When I said the State of California says I am entitled to a sales tax refund, he said "Well, we don't think you are!" and refused to sign my state refund request! I have documents from the state that show this... they were frustrated as well. Buy / Lease your Nissan in Petaluma. These people are unethical and will screw you when they get the chance. Don't do business here.... Go down the road to Petaluma Nissan. More

Excelente servicio y trabajo, amables, buena actitud y en tú idioma, cerca de mi casa, lo recomiendo mucho, tiene car wash. tú idioma, cerca de mi casa, lo recomiendo mucho, tiene car wash. More

Solid service. These guys are knowledgeable and professional. . Very great business and super welcoming staff with a variety of services. These guys are knowledgeable and professional. . Very great business and super welcoming staff with a variety of services. More

Friendly and helpful took care of my device needs promptly. I had a great experience at the dealership,. promptly. I had a great experience at the dealership,. More

Efficient service where I received the specific services I requested without too much upselling . I will use them for service and sales while I own a Nissan car. Very friendly and professional staff. I requested without too much upselling . I will use them for service and sales while I own a Nissan car. Very friendly and professional staff. More

I called to get some more answers done for a appointment I had to get recalls on my car repaired/replaced/updated and I got a call but missed it by 1 minute, was left a voicemail and immediately called back I had to get recalls on my car repaired/replaced/updated and I got a call but missed it by 1 minute, was left a voicemail and immediately called back and no answer, instead the next day I got a call from a service advisor that answered my question about a rental being covered by warranty and they said they would have one there for me and that was it. I live an hour and a half away and am a very busy person so I was pleased to hear that I was gonna be able to just drop my car off and go instead the day turned out for me to waste 6 hours of the day, I spent about 3 and a half hours there waiting then the drive back because turns out I couldn’t get a rental. It would’ve been nice to have done a little prescreen before being told I’d have the capability to leave because I had stuff to do. Im giving 2 stars because they were at least nice to me. More

I’ve been going to Jim Bone Nissan for more years than I care to think about, and I keep coming back because they are professional and Mitch Reidel is a perfect match for me, he’s always a gentlemen and ans care to think about, and I keep coming back because they are professional and Mitch Reidel is a perfect match for me, he’s always a gentlemen and answers all my questions. More

This Jim Bone has quick and great service. Employees are friendly and knowledgeable! Especially Jason! Employees are friendly and knowledgeable! Especially Jason! More