Jim Bone Nissan
Santa Rosa, CA
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Jason was very helpful and nice. Explained a question I had about key fob. Also let me know about how long service would take. Time estimate was good. Explained a question I had about key fob. Also let me know about how long service would take. Time estimate was good. More
Nearly impossible to get a hold of anyone by phone. Holding up A/C repair for over a week based on “underwriting” of my vehicle service contract which should cover repair in the first place. All that o Holding up A/C repair for over a week based on “underwriting” of my vehicle service contract which should cover repair in the first place. All that on top of a $500 deductible . Terrible customer service. More
The service department and rentals department were very professional and courteous. They were thoughtful about scheduling and thorough with their attention to detail. Communication was easy to understand a professional and courteous. They were thoughtful about scheduling and thorough with their attention to detail. Communication was easy to understand and everyone from the front door to the back door was friendly. More