Jim Bone Nissan

The purchase was proffesionally handled by David and there was no untoward pressure. All service work was done superbly and the three guys are knowledgable, courteous, and made me feel as though I was a there was no untoward pressure. All service work was done superbly and the three guys are knowledgable, courteous, and made me feel as though I was a long lost relative.All service done as promised. The only negative was having to go back because of a problem with the contract dates that required my leaving a check that was to be held for several weeks that was deposited in two days.I called and asked why, but heard nothing in return. More

I have had my Nissan Armada serviced for the past 3 years with overall excellent service and car care. Jason has been my point service person and has consistently helped my family in keeping our car running with overall excellent service and car care. Jason has been my point service person and has consistently helped my family in keeping our car running safely and smoothly. One such occasion immediately comes to my mind when our Armada, which was a used buy, lease 3 year trade in, had difficulty with the braking system. Nissan had become aware of and fixed this one malfunction in the next year's modals but not in our year. This was not under warranty. Jason contacted Nissan explaining the situation and they worked with him in being able to offer us a substantial discount on fixing the car as all wanted the Armada to be working in best possible condition. I believe we paid a few hundred dollars and saved two thousand. This is just one example of the consistent service we have recieved from Jason and the Nissan crew at Santa Rosa. Thank you. More

I just want to say that I am very happy with the purchase of my new Altima and I want to thank Clarence for going to bat for me and got me the price and deal I am happy with. I want to thank Clarence for get of my new Altima and I want to thank Clarence for going to bat for me and got me the price and deal I am happy with. I want to thank Clarence for getting a good trade-in offer on my S-10, the transaction went smoothly, your customer service is top notch, I am happy with the delivery of my mew car, and I will recommend your dealership to my friends. Thanks a Million... More

In my search for a new car, I had already test driven several new cars at a variety of car dealerships. I was very close to making a pucharse at a competitors dealership, but just was not quite sold on several new cars at a variety of car dealerships. I was very close to making a pucharse at a competitors dealership, but just was not quite sold on the car. I somehow had neglected Nissan although I had wanted and had test driven a Nissan Murano back in 2005. I stopped in on a Saturday afternoon, and within a short time was signing my new lease. Don Harris was very pleasant and easy to work with. He was very patient with our questions, and seemed very willing to do what was needed to sell me a new car. I feel that I was given a very fair deal on the new car and on my trade-in. The process was very easy and I was not pressured into purchasing a new car. After dealing with several other dealerships, I have to say that Santa Rosa Nissan did the best job, not only while I was at the dealership, but also in all of the follow-up, and delivery of the car. I would highly recommened them to anyone considering the puchase of a car. More

We visited a few times to test drive a Nissan Cube while we were looking at models. We met Don Harris on our first visit. Don was personable, responsive and not pushy. We had a few follow up calls from N we were looking at models. We met Don Harris on our first visit. Don was personable, responsive and not pushy. We had a few follow up calls from Nissan in the ensuing weeks and I was glad for the last one as we had decided to buy a Cube but were not in a hurry. The call reminded us of 0% financing for 3 years which we took advantage of on the last day of the offer! Our buying experience was good, we got the color and accessories we asked for (plus a few we didn't and one surprise, sunroof that was very cool!). The car was transferred from Vacaville and had a tiny dent and scratch which Mr. Harris got us in to the service dept. the next week to fix expertly at no cost. My husband bought a Nissan Frontier 5 years ago here and was happy with the service and the quality of the vehicle. We were happy with the experience. (The office could have better coffee!) Julie Miller More

We took our vehicle in to have a complete safety inspection before a long family vacation. They found a small oil leak and said that they repaired it with some sealant. On the drive home, we noticed inspection before a long family vacation. They found a small oil leak and said that they repaired it with some sealant. On the drive home, we noticed a some smoking. driving home our local mechanic told us that the oil had completely drained out due to a faulty repair. Nissan of Santa Rosa tried to charge us $600 to try and find the leak that they had created while our car was still under warantee. Finally they agreed to fix it. They did not complete the repairs for almost three weeks. The engine is now burning oil and has a grinding sound. Nissan North America has informed us that it is not their problem to deal with independent dealerships and that we should go to small claims court. I know that economic times are tough for car companies, but this is not the way to keep customers. By Honda or Toyota or American, but don't expect for Nissan to take care of you. More